Good luck getting your new phone, hittFunny how that works. I'll probably just go to Best buy again and do the monthly payments added to my bill. For some reason they usually give you a better deal if you take the payments but you can pay off the phone any time after the first payment. I don't need the latest and greatest phone. I usually just go with whatever is the cheapest iphone at the time. I damaged the screen myself the first time. I had it in a coat pocket on a service call and it got hit and the screen stopped working completely. I needed something fast so got it repaired the same night. I thought the replacement screen would last longer. It hasn't been dropped, hit, or anything.