I got a phone call about an hour and a half ago from a customer that I recently did calibrations for. Our salesman was supposed to tell me to get these equipment numbers off of these metal tags on each machine and include them on the calibration certificates. Well, he didn't so I had to drive over there to write all the numbers down and come back to the
shop to edit twelve calibration certificates and email them back to the customer. I was pretty mad. I lose money doing stuff like that. Of course, our salesman is on vacation all week otherwise I would have made him go get the numbers for me.