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hittman

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  • Jul 13, 2009
    61,498
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    Somewhere between here and there
    I sent a nasty little email to sourcemore customer service this morning. The end of January I placed an order. It got stuck in customs for two months. I finally got them to agree to reship my order. That was a month ago and my order still hasn't made it out of China. The funny thing is that I placed another order and got it in a few weeks recently. Also, the review samples that my rep sent are out for delivery today. I'm feeling like that one order is cursed. At this point I don't even really want what I ordered.
     

    FranC

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  • Oct 1, 2010
    195,364
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    New Hampshire
    Our new fridge was supposed to be delivered Tuesday then they pushed it back to Thursday and now my wife texted me and said they aren't bringing it until Friday now.
    Sure hope you get it Friday.
     

    FranC

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  • Oct 1, 2010
    195,364
    645,542
    New Hampshire
    I sent a nasty little email to sourcemore customer service this morning. The end of January I placed an order. It got stuck in customs for two months. I finally got them to agree to reship my order. That was a month ago and my order still hasn't made it out of China. The funny thing is that I placed another order and got it in a few weeks recently. Also, the review samples that my rep sent are out for delivery today. I'm feeling like that one order is cursed. At this point I don't even really want what I ordered.
    If you don’t want it now you should ask for your money back.
     

    Tor R

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  • Apr 4, 2020
    3,199
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    Mandal, Norway
    www.kinnheia.com
    Finished with paint for this day, two ceilings finished, one left, the kitchen ceiling. It must be washed thoroughly.
    The rest of the day will go to coffee, and vape, right now it's BN Burley in FeV dripper, a perfect squonker for dripping.

    I have not seen Red here for a while, I hope he is okay and is busy polishing the gold shoes.
     

    FranC

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  • Oct 1, 2010
    195,364
    645,542
    New Hampshire
    Finished with paint for this day, two ceilings finished, one left, the kitchen ceiling. It must be washed thoroughly.
    The rest of the day will go to coffee, and vape, right now it's BN Burley in FeV dripper, a perfect squonker for dripping.

    I have not seen Red here for a while, I hope he is okay and is busy polishing the gold shoes.
    You’ve done good.:thumbs: You desire your coffee and vape.

    I’ve missed Red too. I hope he’s just busy with work.
     

    hittman

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  • Jul 13, 2009
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    Sure hope you get it Friday.

    I called Lowes myself to see what the heck was going on and found out that were going to bring it tomorrow but they had a truck break down so that put them a day behind. I can understand that. However, it would have been nice if they would have just brought it Tuesday.

    If you don’t want it now you should ask for your money back.

    Easier said than done. They act like you are asking for their first born when you ask for a refund. I had to get mean and nasty for a week or so just to get them to reship it.
     

    FranC

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  • Oct 1, 2010
    195,364
    645,542
    New Hampshire
    I called Lowes myself to see what the heck was going on and found out that were going to bring it tomorrow but they had a truck break down so that put them a day behind. I can understand that. However, it would have been nice if they would have just brought it Tuesday.



    Easier said than done. They act like you are asking for their first born when you ask for a refund. I had to get mean and nasty for a week or so just to get them to reship it.
    Well that’s a heck of a way to run a company but it’s obvious they don’t care.
     

    dennism

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    Oct 18, 2015
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    Maryland
    I sent a nasty little email to Sourcemore customer service this morning. The end of January I placed an order. It got stuck in customs for two months. I finally got them to agree to reship my order. That was a month ago and my order still hasn't made it out of China. The funny thing is that I placed another order and got it in a few weeks recently. Also, the review samples that my rep sent are out for delivery today. I'm feeling like that one order is cursed. At this point I don't even really want what I ordered.
    My Souecemore order-4/2/2022-still in China also.
     

    Territoo

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  • Jul 17, 2009
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    My marathon mixing session is almost done. Just got to label the bottles then clean up, but I needed a vape break. Two new recipes in the batch, my strawberry cheese strudel and an orange Creamsicle than I made up. It has 4 different orange flavors, so it should be plenty orangey. I'll let it stew for a while and if it's any good, I'll post it.
     

    Tor R

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  • Apr 4, 2020
    3,199
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    Mandal, Norway
    www.kinnheia.com
    That they may be able to spend a working week packing, filling out paperwork, and getting the package out, that must be reckoned with from many places.
    Actually, with the information one gets from folks here, I will not draw my card at SM.
     

    hittman

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  • Jul 13, 2009
    61,498
    179,618
    Somewhere between here and there
    My Souecemore order-4/2/2022-still in China also.

    My reshipped order from January was reshipped on 3-16 and is still in China. I know they had lockdowns and stuff but like I said, I got my other order and the review samples are due to hit today.
     

    hittman

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  • Jul 13, 2009
    61,498
    179,618
    Somewhere between here and there
    I'm just about done waiting on this order. I paid for it with Paypal and have until July 28 to report a problem. It may or not get me a refund but I know they don't want me filing a dispute there. I'll wait and see what they say when they respond tonight but I'm not even going to bother threatening them. I'll just file the dispute if I don't like their answer.
     

    dennism

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    Oct 18, 2015
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    My reshipped order from January was reshipped on 3-16 and is still in China. I know they had lockdowns and stuff but like I said, I got my other order and the review samples are due to hit today.
    I've lost my faith in them.
     

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