Good luck. I hope it’s fixed.I've been having a problem with my new printer at work. About 4-5 times I've come into work in the morning and there are pages printed despite my computer being off but the printer is on. Most times it is gibberish but yesterday morning I came in and there were about ten pages printed. Then this morning I came in and there was some code printed on two pages. I spent about an hour this morning with HP online doing a remote desktop on my computer. They removed the printer, reset it and reinstalled it. We'll see if that does any good.