Random DIY mixing and More

hittman

ECF Guru
Supporting Member
ECF Veteran
Verified Member
Contest Winner!
  • Jul 13, 2009
    61,506
    179,637
    Somewhere between here and there
    Good morning. It’s snowing and I have to go get ready for work since it’s going to be a slow drive. I got a better response from Sourcemore for some reason. I’ll talk about it later. I have to go get ready now.
     

    FranC

    Long time vaper.
    Supporting Member
    ECF Veteran
    Verified Member
  • Oct 1, 2010
    195,374
    645,563
    New Hampshire
    Good morning. It’s snowing and I have to go get ready for work since it’s going to be a slow drive. I got a better response from Sourcemore for some reason. I’ll talk about it later. I have to go get ready now.
    I got the same ol crap from HC. Glad you had better luck. Have a safe drive.
     

    hittman

    ECF Guru
    Supporting Member
    ECF Veteran
    Verified Member
    Contest Winner!
  • Jul 13, 2009
    61,506
    179,637
    Somewhere between here and there
    I got the same ol crap from HC. Glad you had better luck. Have a safe drive.

    After them telling me basically that there was nothing they or I could do about my order not moving, all of a sudden they offered me reward points and asked me to wait until Monday to see if the order moves. If not then they said they will either reship or refund. Had they said this from the beginning then there would not have been any drama. I don't know what made them change their tune.
     

    DLKnives

    Retired Knifemaker
    ECF Veteran
  • Apr 25, 2019
    3,038
    18,683
    Las Vegas
    You might remember I bought a bed last year, a Saatva HD with foundation and frame. Well I called them last month and told them I was sleeping in an indent in the mattress and it was hurting my back. No problem, they sent a new $2500 mattress and had guys install it. Sweet. Now within a month it has a indentation again. The guy I talked to is convinced something is wrong with the foundation or frame and is ordering all of it to be delivered and installed again. If this doesn't work we're going to ask for our money back since it was $3200. But I gotta say their customer service is outstanding. No hassles at all in replacing the stuff.
     

    hittman

    ECF Guru
    Supporting Member
    ECF Veteran
    Verified Member
    Contest Winner!
  • Jul 13, 2009
    61,506
    179,637
    Somewhere between here and there
    You might remember I bought a bed last year, a Saatva HD with foundation and frame. Well I called them last month and told them I was sleeping in an indent in the mattress and it was hurting my back. No problem, they sent a new $2500 mattress and had guys install it. Sweet. Now within a month it has a indentation again. The guy I talked to is convinced something is wrong with the foundation or frame and is ordering all of it to be delivered and installed again. If this doesn't work we're going to ask for our money back since it was $3200. But I gotta say their customer service is outstanding. No hassles at all in replacing the stuff.

    Nice story. It's always good to hear about good customer service like that.
     

    FranC

    Long time vaper.
    Supporting Member
    ECF Veteran
    Verified Member
  • Oct 1, 2010
    195,374
    645,563
    New Hampshire
    After them telling me basically that there was nothing they or I could do about my order not moving, all of a sudden they offered me reward points and asked me to wait until Monday to see if the order moves. If not then they said they will either reship or refund. Had they said this from the beginning then there would not have been any drama. I don't know what made them change their tune.
    Is good they did.
     

    FranC

    Long time vaper.
    Supporting Member
    ECF Veteran
    Verified Member
  • Oct 1, 2010
    195,374
    645,563
    New Hampshire
    You might remember I bought a bed last year, a Saatva HD with foundation and frame. Well I called them last month and told them I was sleeping in an indent in the mattress and it was hurting my back. No problem, they sent a new $2500 mattress and had guys install it. Sweet. Now within a month it has a indentation again. The guy I talked to is convinced something is wrong with the foundation or frame and is ordering all of it to be delivered and installed again. If this doesn't work we're going to ask for our money back since it was $3200. But I gotta say their customer service is outstanding. No hassles at all in replacing the stuff.
    That is great customer service. :thumbs:
     

    DavidOck

    ECF Guru
    Supporting Member
    ECF Veteran
    Jan 3, 2013
    21,239
    178,481
    Halfway to Paradise, WA
    Oh, by the way.RISE AND SHINE.

    Time stamped 0345 for me, nope, not happening!! I'm retired, I don't get up before 0600 :lol:

    Another clear day, so overnight was, uh, brisk. As in 27. But should make it close to 50 later. Maybe similar until the guessed for rain on Sunday.

    Maybe clean and rewick a few tanks, and stay warm :)

    Dose the cat :) Max is pretty much his old self, but of course will finish the round of anti-biotics. Glad it's liquid and not pills!

    2237127.jpg
     

    FranC

    Long time vaper.
    Supporting Member
    ECF Veteran
    Verified Member
  • Oct 1, 2010
    195,374
    645,563
    New Hampshire
    Time stamped 0345 for me, nope, not happening!! I'm retired, I don't get up before 0600 :lol:

    Another clear day, so overnight was, uh, brisk. As in 27. But should make it close to 50 later. Maybe similar until the guessed for rain on Sunday.

    Maybe clean and rewick a few tanks, and stay warm :)

    Dose the cat :) Max is pretty much his old self, but of course will finish the round of anti-biotics. Glad it's liquid and not pills!

    2237127.jpg
    Don’t blame you a bit. We are 3 hours different here. It was 6:45.

    Glad to hear Max is still doing well :thumbs:
     

    Users who are viewing this thread