Shipping Reassurance!

[Zyka]

Hi Folks,

Does EM have some sort of discount deal with EMS resulting in the free shipping but also getting the lowest rung of EMS service?

I selected EMS as a paid option when I ordered some stuff from e-cigarette-mart.com. They shipped on March 1st and was able to track the order by march 4th - it arrived at my home on March 9th without issues.

I order from EM on March 2nd and got a confirmation email on March 3rd that my order (8400) had shipped.

It's now March 11th (actually it will be March 12th in 10 minutes here in Oz) and the EMS shipping number I got from EM is still not displaying any results.

I'm not upset I havnt recieved anything yet (I know it may well be sitting in Oz customs) but I'm really not happy that I still can't track after 9 days!

What gives? Has anyone else had problems with EMS tracking numbers from EastMall?

 

[mudmanc4]

As many of you are already aware, there is an issue with the email system at eastmall.net, which trickles down and causes all of us a a little more work.

Anyone having any issue , shipping or otherwise, please contact me through
this temporary email we have set up .

And thank you all for being so patient and understanding as we work through this issue.

eastmallcs@gmail.com

 

[Recycled]

Package arrived!!

 

[miss MiA]

...hmmm, very small 'sample' here but seems like tracking and transit to the US might be going more smoothly than to other countries atm; I also received tracking within something like two days, and the order itself within something like a week -- even tho I ordered the day after EM re-opened after the looong Chinese holiday. (Hope I'm not jinxing anything by mentioning this out loud tho! ) I never did try the EMS tracking link; by the time I started tracking days later, the USPS end of things had already kicked in.

I attribute all this to variances in international shipping and customs, and a good dose of plain old luck as far as those, altho I don't in fact have any knowledge about these things. I feel your pain folks, sorry you're going through this!

 

[bluesuede]

It is not uncommon at all to see the package dispatched and then nothing more until it appears on your doorstep! Get your tracking number (go to your accounts/order page) and track BOTH EMS and USPS. Then request email notification from USPS. Now that's if they scan and report like they *should*. Sometimes you get the information after package has been delivered. <sigh>

 

[MusicBox]

Day 16:
For sale: 1 x Rabbit's foot hardly used.

 

[miss MiA]

Day 16:
For sale: 1 x Rabbit's foot hardly used.

...well then there's the problem lol, you've got to USE it!! Hmmm, don't want to embarrass you or anything but it kinda sounds like maybe you don't know how... Just do what everyone else does -- grind it up, sprinkle a little in your soup; a little in your shoes and drawers on those humid, sticky days; add to water and gargle 2-3x daily, etc. Also put some in those nasty analogs you're still using and smoke it, which will magically remove the addictiveness (some say the harmfulness too, and while most clinical trials of it DO look encouraging at this point, it would be a bit premature to make any claims. Just between you and me tho, I hear EM is already adding it to their liquid).

Glad I could clear that up for you! Maybe EM customer service has stopped mentioning this one or something since it's so obvious..?

 

[MusicBox]

See, that is exactly the problem. I did send away for the instruction manual but it never arrived.
I will try your suggestions. Thanks for helping out a rabbit's foot noob

 

[vapboy]

day 6, saturday posty dont work today or tomorrow. all batt's died and back to analog full time and mayhave another 5 days or more to arrive

 

[Di]

day 6, saturday posty dont work today or tomorrow. all batt's died and back to analog full time and mayhave another 5 days or more to arrive

Shipping time is 7 - 10 business days ----

and to aussieland is average 9 days --

so suk it up and it will be there soon,

FairDinkum, Mate --- hahahahah

 

[Di]

hahahahahahahahaha


Miss Mia and MusicBox,


you two should get together,

you are both funnier than a hat full of a------s --

 

[badkolo]

well my order is in limbo as well, day 8 today and no shipping info, but i spoke to a rep and they said they will keep an eye on it, so here hoping to getting my indulgence this month.

pretty surprised since every order i have made before always popped up online in a few days but whatever.

 

[dskarpus]

STOP PICKING ON DI!
Mine also not yet tracked. I'm sure this is a nexus of holiday, catching up on paperwork, catching up on past orders, shortages, outages, new product rollouts, new rep (mud) and other general march madness. Past experience shows that we can expect future satisfaction with EM. David is swamped with orders of multi-colored rabbit foot tethers, dingo fang cartridges and hand-engraved scrimshaw automatic juice dispensers. They are still ironing out the kinks on the wi-fi passthrough.

 

[mudmanc4]

hahahahaa , I love it thank you for this too

STOP PICKING ON DI!
Mine also not yet tracked. I'm sure this is a nexus of holiday, catching up on paperwork, catching up on past orders, shortages, outages, new product rollouts, new rep (mud) and other general march madness. Past experience shows that we can expect future satisfaction with EM. David is swamped with orders of multi-colored rabbit foot tethers, dingo fang cartridges and hand-engraved scrimshaw automatic juice dispensers. They are still ironing out the kinks on the wi-fi passthrough.

 

[Di]

well my order is in limbo as well, day 8 today and no shipping info, but i spoke to a rep and they said they will keep an eye on it, so here hoping to getting my indulgence this month.

pretty surprised since every order i have made before always popped up online in a few days but whatever.

Yes, I know BK,

there is problems with the shop website,
problems with the server email,
and now they have a national package inspection week,
wow, it is all just giving poor David so many headaches,

I will be gald when the new site is up and running,
and we can try to get back to normal again.......

 

[Di]

STOP PICKING ON DI!
Mine also not yet tracked. I'm sure this is a nexus of holiday, catching up on paperwork, catching up on past orders, shortages, outages, new product rollouts, new rep (mud) and other general march madness. Past experience shows that we can expect future satisfaction with EM. David is swamped with orders of multi-colored rabbit foot tethers, dingo fang cartridges and hand-engraved scrimshaw automatic juice dispensers. They are still ironing out the kinks on the wi-fi passthrough.

hahahahahah, very nice Dsk

thanks for the helpup --

and thanks for giving me a smile

it is nice to have a smile and a laugh in here - thanks ---

and some of those ideas could maybe work ????? 8-o

just love the wi - fi passthru !!!!!

gimme one of them please --

 

[Di]

hahahahaa , I love it thank you for this too

Yes, I thanked him too,

we need all the fun and laughs we can get right now,

and I am working on the Wi - Fi passthru as I speak !!!!!

 

[vapboy]

i like the idea of a automatic juice dispenser for ecig's that would be awesome

 

[Di]

i like the idea of a automatic juice dispenser for ecig's that would be awesome

yup, VB,

I like that idea also,

I wonder if we could get one to fit to the indulgence????

I suppose it would have to be more than one tho -

maybe have to be one for each atty fitting, maybe --

unless there is a better way to get one to fit somehow and do all the atty fittings, - mmmmmmm

lil brain is ticking over at 100 miles an hour,

then kapow * brain blows a fuse,

phut, - phut - phuuuut- as it slowly fades away into the faint grey dark of the wet and dreary dawn ----

 

[bluesuede]

I got my EMS airbill # the day after I placed my order. Easy to find by going to My Account. I waited a day or so and then I started tracking through USPS and it left China yesterday. I placed my order on the 10th. My Indulgence is on the way! Should I feel guilty?