SMOKtech has recalled the Groove due to recent information about possible shorts that can occur within the unit. This can be a VERY DANGEROUS problem and we are asking anyone who has purchased the Groove (either the black plastic casing or the metal grooves). The problem that was reported concerned the metal encased Groove but SMOKtech does not distinguish between the two here:
Groove Recall Notice from SMOKtech
I personally use the plastic encased Groove (two of them in rotation) and I have dropped it on at least a couple of dozen occassions and have had no problem. The case that was reported in ECF concerned a steel encased unit dropped three feet onto carpet that shorted out and started discharging. BUT the recall is for ALL Grooves. Please send your groove to:
GotVapes
c/o Max Wood
PO Box 5327
Wichita Falls, TX 76307
Max will then verify that you made the purchase at GotVapes and will then issue you a store gift certificate - please give your name, email address and phone number in a note in your package - this is imperative as we cannot verify AND send the gift certificate unless we have someone to send it to. You can use the gift certificate in whole or in part. This is better than issuing a coupon code as with a coupon code you can only use once for the full amount of the credit. Max will add $5.00 or whatever the shippign expense was, to cover any shipping charges - send first class or if needed, priority padded flat rate envelope.
When sending back please send back using the box it was sent in, remove the inner packaging and wrap the unit in bubble wrap, insert in that box and send back. You might be advised to use one of the Priority Mail padded flat rate envelopes. We will reimburse you for any shipping expense of course. Please only send the unit itself wrapped in bubble wrap inside the original box or a similar rigid box of some sort.
Thanks very much and we apologize for the inconvenience.
Daniel & Chris
Groove Recall Notice from SMOKtech
I personally use the plastic encased Groove (two of them in rotation) and I have dropped it on at least a couple of dozen occassions and have had no problem. The case that was reported in ECF concerned a steel encased unit dropped three feet onto carpet that shorted out and started discharging. BUT the recall is for ALL Grooves. Please send your groove to:
GotVapes
c/o Max Wood
PO Box 5327
Wichita Falls, TX 76307
Max will then verify that you made the purchase at GotVapes and will then issue you a store gift certificate - please give your name, email address and phone number in a note in your package - this is imperative as we cannot verify AND send the gift certificate unless we have someone to send it to. You can use the gift certificate in whole or in part. This is better than issuing a coupon code as with a coupon code you can only use once for the full amount of the credit. Max will add $5.00 or whatever the shippign expense was, to cover any shipping charges - send first class or if needed, priority padded flat rate envelope.
When sending back please send back using the box it was sent in, remove the inner packaging and wrap the unit in bubble wrap, insert in that box and send back. You might be advised to use one of the Priority Mail padded flat rate envelopes. We will reimburse you for any shipping expense of course. Please only send the unit itself wrapped in bubble wrap inside the original box or a similar rigid box of some sort.
Thanks very much and we apologize for the inconvenience.
Daniel & Chris
Last edited:
