From another vendor's
thread....
Update from emails we are getting: There is a very real concern about putting the stainless or metal Grooves back into the mail. I mentioned to wrap it adequately in bubble wrap and place in the original packaging so as to protect it from heavy jostling in the mail system. You don't necessarily have to have the original box - just soemthing rigid would be good to give it that extra safe packaging measure. If this is wrapped well in bubble wrap it should be fine.
Some are suggesting to disable and remove the battery but this could actually cause more problems if someone isn't careful and know what they are doing.
This is a recall. This isn't like the Raven's where we were glad to refund everyone and let you keep the unit...but with this we have to be sure the recall is executed to make sure it is out of the hands of vapers where it has on one occassion we know of been demonstrated to be a potential saftey hazard.
We have had the Grooves apart and it utilizes a cell phone battery and we think what was reported was very unusual, its not something you usually see with a cell phone type of battery. There have been no other reports in all of the ones we have sold and used and not sure if any other vendor has either. But we want to err on the side of caution though and follow the recall to the full extent of even asking for the plastic- bodied Grooves back (those really shouldn't have the problem but since SMOKtech did not distinguish in thernotice, we won't either just to be safe).
and from the same
thread...
Guys and Gals, as a long time Electronic tech wrapping these securely in bubble wrap and using a box like dannoman suggested to immobilize them should suffice on getting them safely to me for disposal. Like dannoman said we have to have these back to complete the recall and remove them from service.
