I haven't given up on Bloog but I have spoken with Mike in the past. We have posted our concerns here and given our thoughts and experience in emails. That means to me they are aware of the situation. And, to date, we have their response.
I don't think anything is going to change until they get their stock issues under control. We are seeing some improvement with fulfillment and customer service but only when items are on hand.
I wish I didn't have so many projects running right now or I would offer my services at a discount. My experience runs from the store front (website), through customer service and order processing and all the way to fulfillment, shipping the order.
And personally, I would have fired their web guy ages ago. I have built and "stocked" an e-commerce website from the ground up in six weeks while doing the equivalent of a full time job on other projects. The fact that simple images, products and quantities aren't being updated properly is absurd.
Damnit, slim. You got me back up on my soap box.
I don't think anything is going to change until they get their stock issues under control. We are seeing some improvement with fulfillment and customer service but only when items are on hand.
I wish I didn't have so many projects running right now or I would offer my services at a discount. My experience runs from the store front (website), through customer service and order processing and all the way to fulfillment, shipping the order.
And personally, I would have fired their web guy ages ago. I have built and "stocked" an e-commerce website from the ground up in six weeks while doing the equivalent of a full time job on other projects. The fact that simple images, products and quantities aren't being updated properly is absurd.
Damnit, slim. You got me back up on my soap box.

(just imagine a more appropriate message on that sign)