That is what I mean
Cortez85. Evolv had checked the brightness and SXK had too and it was perfectly fine. It lights up by LED by the way. So while shipping from the US to China the screen was fine, but from China to the UK and back to the US it servery dimmed out. Even though you just had taken it out of the box.
It happens to something like 1 out of a thousand. But not too worry, that is what warranties are for. I'm not positive, but I believe Evolv pays shipping both ways. I hope I am right, since I have over 80
dna mods stocking up for the vapocalypse for the past 8 years. And I never sent one back yet. That speaks volumes in how reliable they are.
Trust me when I say I wished I was the one who received that
mod instead of you. As I have plenty and I could wait. But unless you are going to fix it yourself (I would if I got it), you need a new screen if it isn't turned down and can't be corrected by EScribe. So short of replacing the screen yourself (if you have done it before, no big deal), otherwise you need to ship it somewhere. And Evolv is your best bet. And they have a really fast turn around time too.
Submit a ticket at:
Help Desk - Submit a ticket