SXmini mod ... Yihi

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Alright I got the warranty thing figured out. Sorry for the confusion the mod is a 1 year and the usb port is covered for 3 months.

All in all it seems to be a great mod and I have pretty much talked myself into it. My only concern was the 3 month confusion I had and the ease in which warranty stuff was handled.
 

Technonut

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The card reads a 1 year warranty on the device, and a 3 month warranty on the USB port.. In other words, manually change your batteries, and use the USB port for occasional charging, and firmware updates.. ;)

Does not cover damage due to improper use, or unauthorized repair.. damage caused by excessive force such as dropping.. Damage as a result of usage outside of recommended operating conditions (see precautions in user manual)..

SXmini reserves the right of final decision in all warranty cases...
 

ZeroOhm

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Here's a screen shot of the warranty card ;)

1b5fe7976a1bbbefad658c39ae437851.jpg
 

tc1

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The USB is PART of the device so I fail to see why it should be excluded from the 1 year warranty. I understand that the usb port can receive a lot of wear and tear but frankly I don't think that's an excuse.

Beef up the USB and stand by your product. Otherwise it makes it seem like they are conceding a weak point in the device.
 

dannyben

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The USB is PART of the device so I fail to see why it should be excluded from the 1 year warranty. I understand that the usb port can receive a lot of wear and tear but frankly I don't think that's an excuse.

Beef up the USB and stand by your product. Otherwise it makes it seem like they are conceding a weak point in the device.

Of course the USB port is going to be a weak point. It takes "user" abuse. People can/do yank the cable out, push it in forcefully, etc... Its surprising they offer a warranty at all on it.

When you buy a car, you dont get a warranty on the tires, wiper blades, brakes, oil.....
 

oh u mad

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Of course the USB port is going to be a weak point. It takes "user" abuse. People can/do yank the cable out, push it in forcefully, etc... Its surprising they offer a warranty at all on it.

When you buy a car, you dont get a warranty on the tires, wiper blades, brakes, oil.....

bad analogy, tires and brakes are responsible for controlling several thousand pounds of metal, not to mention keeps you safe from physical injury. They get worn through normal use without getting abused at all. USB ports are nothing like that and should be just as sturdy as the rest of the device. You don't see computer brands providing a secondary lesser warranty on their usb ports.
 
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tc1

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Of course the USB port is going to be a weak point. It takes "user" abuse. People can/do yank the cable out, push it in forcefully, etc... Its surprising they offer a warranty at all on it.

When you buy a car, you dont get a warranty on the tires, wiper blades, brakes, oil.....


Bad analogy IMHO. Tires, wiper blades, brakes, etc are all removable and user interchangeable. The USB port on a SX350 device however is actually PART of the circuitry and can effect the usability of the device. Why not include it in the standard 1 year warranty? The 1 year warranty of the device does NOT include user-caused-damages to begin with. So why should the USB be treated any different?
 
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ZeroOhm

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Hilarious micro USBs are crap by design they are a poor solution. A resilient bespoke solution would kill your sales in the current climate. Oh you could have the disaster Vaporshark had last year with there aborted magnetic charge cable ;) Seriously stand by your product like evolv how long is the warranty on there overpriced USB charge boards?

Let's see how much warranty is on Hana Modz, ZNA and Vaporshark?
 

tc1

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Micro USBs are fine. Plenty of companies and devices have managed to use micro usb in long lasting products. It comes down to the quality of the connection itself and HOW it is designed into the device.

Let's not derail the conversation by trying to turn this into yet ANOTHER YiHI vs DNA debate. We're talking about YiHi here and their ability to cover manufacturer defects for 1 year while not doing the same for the USB section of the device.
 

dannyben

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Micro USBs are fine. Plenty of companies and devices have managed to use micro usb in long lasting products. It comes down to the quality of the connection itself and HOW it is designed into the device.

Let's not derail the conversation by trying to turn this into yet ANOTHER YiHI vs DNA debate. We're talking about YiHi here and their ability to cover manufacturer defects for 1 year while not doing the same for the USB section of the device.


LOL. come on. No point getting into an argument here but obviously you're looking for anything to bash yihi here. How can you not compare. VS offers a 120 day warranty. 120 days. And try returning one that you pulled out the USB port on and see if they honor it. Micro USB ports are fine? Really? Every single cell phone companies this is the #1 repair issue.... and they NEVER cover it under warranty. ALWAYS site user abuse. Car companies almost ALL offer a warranty (say 3 years) and then an extra longer warranty on things like drivetrain (say 7 years). So how is this any different then offering a full 3 months and then an extra 9 months on the board, 510, etc... So you'd be happier if they gave a 6 -month matching warranty on both? Would still be 50% longer then VS. And as you "boldfaced", the USB port is and will never be a manufacturers defect. They do NOT mention the USB "section" as only being 3 months -- the board itself I am sure is part of the 1-year..... but pull the port off the board because your cable got stuck and you yanked it out, why should yihi be responsible -- even after 3 days?
 

tc1

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Why would I be bashing YiHi? I own two of their devices .....

Just because I'm not a complete homer/fanboy over products I desire/own and can cite the pros AND cons of those devices doesn't make me a basher or hater. Yes, VaporShark has a 4 month warranty. That is a con in my books ... but this isn't the thread to discuss it. I don't have to compare the warranties because this isn't a comparison thread.

Can you please provide some links to cell phone manufacturers that state micro usb is their #1 repair issues?

I'm a consumer there for I think like a consumer. I want the most bang for my buck regardless. So what would I rather have? A full year warranty on the device ... PERIOD. Again, basic warranties cover manufacturer defects and nothing more. So I fail to see why the USB port should be treated any different. If you over-tighten the battery cap on your SX Mini ... it will NOT be covered under warranty. The USB port is no different than the previous scenario.

I never stated YiHi should be responsible for user damages. I stated that I failed to see why they would treat the USB port any different as it part of the device. If you ABUSE or accidentally damage your SX Mini it's not going to be covered under warranty. Doesn't matter if it's the 510, screen, OR usb ....

What I DON'T want to see is YiHi releasing a firmware upgrade 4-6 months from now that some people will not be able to do because their usb port was defective to begin with and was never aware of it until they attempted data transfer via a firmware update.
 

peterforpats

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"What I DON'T want to see is YiHi releasing a firmware upgrade 4-6 months from now that some people will not be able to do because their usb port was defective to begin with and was never aware of it until they attempted data transfer via a firmware update."

good point- people should check the usb upon arrival and even if they don't use it for charging they should try it a few times upon arrival to make sure it is working correctly. i would hate to find out down the road it never worked from the beginning or had issues upon arrival. i have never used my usb port- i swap batteries and both mine came with the upgraded firmware installed. the next time i use the usb will be the first time-long after any warranty has expired.. similar to my experience with a DLP television. bought one new and 2 spare bulbs. for years later i find out one of the bulbs was defective . brand new but four years old- that was a $100 mistake i will never make again. always test any spare right away and then swap back to make sure it works when the time comes for replacement.....
 

nic_fix

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I got it. now there problems? can't win. it works and every one of my dna40 is dead or dying. I said elsewhere how hard can it be to make a little pic chip? I guess hard.
anyways usb works on both of them for me. figures now they have an issue too. still if I had too I would stick with the others they repair them no questions asked. even out of warranty. problems suck regardless. the original was my most solid mod ever. time will tell. meanwhile I felt they had a solid usb port where dna40 mods often failed from light pressure. nonetheless 60 watts is welcome. 40 cannot really push it enough. I am running nickel at 45.
 

Roknrolusa

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Here's a screen shot of the warranty card ;)

1b5fe7976a1bbbefad658c39ae437851.jpg
Not everyone should assume their usb port warranty is only three months. My warranty card reads "Warranty period is one year from the date of purchase by the end user" no mention of the "and usb three months"
 
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Vlad1

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See some of the same folks over here stirring the pot as in the Temp Control thread. Personally I much prefer the 1yr / 3mo warranty to say a 120 day all inclusive. Would I like a 1yr all inclusive? Certainly, but I can understand why they made the choice they did and I've taken the necessary steps to be certain everything is working as intended and taking care to not create user damage.

Just as when purchasing a new car one of the deciding factors for me was the warranty. Some had 100k bumper to bumper and others were 100k drivetrain / 60k or something similar, I don't really recall but you can get my meaning. No there were no 30 - 60 day except in the used car section. I would suggest if you don't like the warranty go elsewhere and purchase one your happy with and move on.
 

DPLongo22

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A totally unrelated question, but one that I must ask.

I've got the S series, which is perfect for me. I do NOT want the added weight of the M, and have no use for TC. That being said, the one downside for me is the sharp corners of the S.

I'm far from the most handy person in the world, but was wondering exactly how stupid would it be if I just wanted to sand down the edges.

Idiotic or doable? Any and all input is appreciated.
 
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