The bad comments posted about PS on this Forum

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dgriego

Ultra Member
ECF Veteran
Dec 8, 2009
1,112
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New Mexico
It's unpossible to dislike waffles.
I stomp people with waffles.

I mean.. I use waffles to stomp people, not stomping people that have waffles.... that is.


Good thing I really do not care for waffles.

HDBanger sorry to be off topic. I understand that you are not happy. I cannot in good faith truly state that PS does not honor their warranty as they have agreed to replace my adaptor but I can say that I am not very happy with my V2.

Sure there are all these people who state that because theirs is awsome, my view must be false, or I am being .....y, or maybe I was hired by someone to talk about about it, all of which are BS.

Maybe everyone else's is awesome, I think had I never tried anything else I would have been more impressed than I am, but mine has a crappy switch, no need to replace it as they only have the crappy switches for it, and one adapter that does not work at all. Attys seem to go out on it faster and yet they will work on my other unit (not a PS mod), so all in all I am not impressed with it other than it looks awesome.

At this time I would not consider buying another nor would I advise anyone else to do so.
 

BrockJ

Ultra Member
ECF Veteran
Sep 12, 2009
1,394
3
Dallas, Texas
Sure there are all these people who state that because theirs is awsome, my view must be false, or I am being .....y, or maybe I was hired by someone to talk about about it, all of which are BS.

I don't think because mine works well and your's doesn't that your were hired by someone to make negative post or that you're .....y :)

I would never state that PS hasn't had switch issues because I had some myself in the beginning.
Most of the issues I had with the V1 were 100% my fault. I was shorting them out by overtightening the 901's but, I didn't know it and, you don't know what you don't know.
Those issues are behind me now and PS took care of every blown switch I had. Quickly, courteously and without question.

When I first got my V2 the switch was a little goofy but with some tinkering it's great now. Really it is..
But not all people like to or should have to tinker with a new machine they just bought to get it to work properly. I agree with all of that.

But a lot of the posting issues have gotten way out of hand. It's become a personal mission for some to spread it out and drag it around for everyone to see and I don't think that's the proper or mature way to conduct business either.

If its a manufacturers defect it should be handled through a warranty ticket with the supplier.
If it's the end users fault whether knowingly or unknowingly it should be up to the discretion of the supplier to make the decision as to how they wish to handle that particular issue.
If the problem is deemed as an end user issue from misuse or abuse and the supplier chooses not to make repairs or replacements, that does not justify spamming every post with your dissatisfaction and making voodoo dolls of everyone that doesn't agree with you.

Personally speaking.. as in what I alone think or feel and not open to the judgement of anyone (including GOD).

Rather than live in that dim lit cavern of frustration and turmoil, I'd throw the thing in the trash and walk away. Just not worth it to me to poison every waking moment of my short life over some hundred dollar piece of metal that means nothing to me or my happiness.

Everyone has and is entitled to their own unique opinion.
This is just mine. If you don't like it, I have others.

I'm not trying to be on the side of or against anyone on or off of this forum. That's just how I roll.

If you're not happy with a recent purchase PS should take it back and refund your money. If you broke it and they don't want to fix it, throw it away and move on. Life is just to long to be unhappy.
 

dgriego

Ultra Member
ECF Veteran
Dec 8, 2009
1,112
1
New Mexico
I don't think because mine works well and your's doesn't that your were hired by someone to make negative post or that you're .....y :)

I would never state that PS hasn't had switch issues because I had some myself in the beginning.
Most of the issues I had with the V1 were 100% my fault. I was shorting them out by overtightening the 901's but, I didn't know it and, you don't know what you don't know.
Those issues are behind me now and PS took care of every blown switch I had. Quickly, courteously and without question.

When I first got my V2 the switch was a little goofy but with some tinkering it's great now. Really it is..
But not all people like to or should have to tinker with a new machine they just bought to get it to work properly. I agree with all of that.

But a lot of the posting issues have gotten way out of hand. It's become a personal mission for some to spread it out and drag it around for everyone to see and I don't think that's the proper or mature way to conduct business either.

If its a manufacturers defect it should be handled through a warranty ticket with the supplier.
If it's the end users fault whether knowingly or unknowingly it should be up to the discretion of the supplier to make the decision as to how they wish to handle that particular issue.
If the problem is deemed as an end user issue from misuse or abuse and the supplier chooses not to make repairs or replacements, that does not justify spamming every post with your dissatisfaction and making voodoo dolls of everyone that doesn't agree with you.

Personally speaking.. as in what I alone think or feel and not open to the judgement of anyone (including GOD).

Rather than live in that dim lit cavern of frustration and turmoil, I'd throw the thing in the trash and walk away. Just not worth it to me to poison every waking moment of my short life over some hundred dollar piece of metal that means nothing to me or my happiness.

Everyone has and is entitled to their own unique opinion.
This is just mine. If you don't like it, I have others.

I'm not trying to be on the side of or against anyone on or off of this forum. That's just how I roll.

If you're not happy with a recent purchase PS should take it back and refund your money. If you broke it and they don't want to fix it, throw it away and move on. Life is just to long to be unhappy.


My post was not directed at you.
I have read numerous posts the past couple of days ranging from .....y complaining people, to people who are working for other suppliers, to people who must just be too stupid to use the mod properly, all of which are assumptions that anyone complaining is irrelevant and should have no voice.

I have not been happy with my V2 since about a week after I got it, but have kept silent in the forum and would have stayed silent. Reading all the posts of some who leapt to the defense of PS and the mod to the point of being stupid is what caused me to voice my opinion.

In my opinion those who got angry over the fact that a couple of people were trashing their supplier would have done the supplier better by being quiet. There attitudes and not the complaints of the others is what get people riled.

I moved on already, but felt that since people seem to try to shut up any complaining voice it might be a good time to say that I am not impressed with the V2. And I find it amusing that one can be told things like

…do not screw the atty on tight, it should be loosened a turn (it wiggles when you do that,)

…stick a staple on your adaptor to assist in getting a connection between your atty and the mod (hello, is that what I paid all this money for?)

…take a hammer and a tap and hammer the post on the adaptor as it must not be sticking out enough to connect to the atty


…take the switch apart and scrap all the little plastic pieces with a blade

….take the metal thingies out of the switch and flip them upside down.

Sheesh if I went an purchased a toaster from Wal-Mart and had problems with the switch, I would be a little unhappy if they started telling me that I need to jury rig it with a stapler in order to get it to work, or if I need to hold the lever a certain way in order to expect it to make toast.


I think that a customer has the right to expect that they could purchase something, pull it out of the box and use it, they should not have to hammer, or jury rig, or take apart and put back together in a different configuration. Connectors should fit snug and should not have to flop about in order for them to work.

Some people might not have the good fortune to just move on. Mods are not cheap and most people cannot afford to just put their purchase down as a learning experience. They have every right to be angry and upset if they have a mod they paid good money for and it is not working as it should..
 

Glenn54

Super Member
ECF Veteran
Dec 9, 2009
379
196
New York
My post was not directed at you.
I have read numerous posts the past couple of days ranging from .....y complaining people, to people who are working for other suppliers, to people who must just be too stupid to use the mod properly, all of which are assumptions that anyone complaining is irrelevant and should have no voice.

I have not been happy with my V2 since about a week after I got it, but have kept silent in the forum and would have stayed silent. Reading all the posts of some who leapt to the defense of PS and the mod to the point of being stupid is what caused me to voice my opinion.

In my opinion those who got angry over the fact that a couple of people were trashing their supplier would have done the supplier better by being quiet. There attitudes and not the complaints of the others is what get people riled.

I moved on already, but felt that since people seem to try to shut up any complaining voice it might be a good time to say that I am not impressed with the V2. And I find it amusing that one can be told things like

…do not screw the atty on tight, it should be loosened a turn (it wiggles when you do that,)

…stick a staple on your adaptor to assist in getting a connection between your atty and the mod (hello, is that what I paid all this money for?)

…take a hammer and a tap and hammer the post on the adaptor as it must not be sticking out enough to connect to the atty


…take the switch apart and scrap all the little plastic pieces with a blade

….take the metal thingies out of the switch and flip them upside down.

Sheesh if I went an purchased a toaster from Wal-Mart and had problems with the switch, I would be a little unhappy if they started telling me that I need to jury rig it with a stapler in order to get it to work, or if I need to hold the lever a certain way in order to expect it to make toast.


I think that a customer has the right to expect that they could purchase something, pull it out of the box and use it, they should not have to hammer, or jury rig, or take apart and put back together in a different configuration. Connectors should fit snug and should not have to flop about in order for them to work.

Some people might not have the good fortune to just move on. Mods are not cheap and most people cannot afford to just put their purchase down as a learning experience. They have every right to be angry and upset if they have a mod they paid good money for and it is not working as it should..


I wasn’t going to post on this thread anymore because it has taken on it’s own life.
My OP was only an opinion and not meant to accuse or slander anyone of anything and I apologize if that’s how it was perceived.

Your comments/points most of which I totally agree with are great ones and should be addressed.

I’ve only been vaping for a little over a month and have found nothing in this new habit to be consistent.
From ejuice that clogs up the atty too manual batteries that self clean themselves to the point of burn out.
And then there’s this switch and adaptor issues that have been stated for these devices for some time now.

I knew before I bought my Protégé that there were switch issues both past and present and anyone who did their homework would’ve seen this also.

But I still decided to buy one anyway, my reason was the look, battery life and price. It doesn’t cost $180 just for the unit, it doesn’t look like I made it in my garage or like a rocket ship, screwdriver or some sex toy.

Yes, I had to take a hammer to one of the adaptors and yes I have to fiddle with this switch far too much.

Hopefully at some point the switch/adaptor design issues will be redesigned and fixed, at that point I will pay the $20 or $40 buck for them. Just look at my signature and see how much money I’ve saved not smoking cigarettes….LOL

So, all this being said I still like my Protégé and use it all the time.

I do hate the Yugo and love my SLK350!

http://www.e-cigarette-forum.com/forum/cartridge-mods/58614-my-first-cart-mod-901-a.html
 
Last edited:

HDBanger

Moved On
ECF Veteran
Jan 7, 2009
188
5
56
Montrose, MN
I don't think because mine works well and your's doesn't that your were hired by someone to make negative post or that you're .....y :)

I would never state that PS hasn't had switch issues because I had some myself in the beginning.
Most of the issues I had with the V1 were 100% my fault. I was shorting them out by overtightening the 901's but, I didn't know it and, you don't know what you don't know.
Those issues are behind me now and PS took care of every blown switch I had. Quickly, courteously and without question.

When I first got my V2 the switch was a little goofy but with some tinkering it's great now. Really it is..
But not all people like to or should have to tinker with a new machine they just bought to get it to work properly. I agree with all of that.

But a lot of the posting issues have gotten way out of hand. It's become a personal mission for some to spread it out and drag it around for everyone to see and I don't think that's the proper or mature way to conduct business either.

If its a manufacturers defect it should be handled through a warranty ticket with the supplier.
If it's the end users fault whether knowingly or unknowingly it should be up to the discretion of the supplier to make the decision as to how they wish to handle that particular issue.
If the problem is deemed as an end user issue from misuse or abuse and the supplier chooses not to make repairs or replacements, that does not justify spamming every post with your dissatisfaction and making voodoo dolls of everyone that doesn't agree with you.

Personally speaking.. as in what I alone think or feel and not open to the judgement of anyone (including GOD).

Rather than live in that dim lit cavern of frustration and turmoil, I'd throw the thing in the trash and walk away. Just not worth it to me to poison every waking moment of my short life over some hundred dollar piece of metal that means nothing to me or my happiness.

Everyone has and is entitled to their own unique opinion.
This is just mine. If you don't like it, I have others.

I'm not trying to be on the side of or against anyone on or off of this forum. That's just how I roll.

If you're not happy with a recent purchase PS should take it back and refund your money. If you broke it and they don't want to fix it, throw it away and move on. Life is just to long to be unhappy.

This forum is my only recourse. Im .....y because Im being singled out by PS and not being treated as anyone else who spend hundreds of dollars with them. I am a longtime PS customer, over 600 dollars spent. I have a problem with a device, which is STILL under warranty. They have done everything in their power to not honor that warranty, period. I have screenshots and I have the ticket on their own site. They said they only replaced user error under warranty one time, but that mine had already been repaired once. I pointed out that is wrong, I have never sent anything in for repair. They reply, well user error is not covered under warranty. See what I am saying? This is NOT user error, its a design flaw and everyone knows it. Regardless, they fix this under warranty only ONE TIME for everyone else, but not for me.
 

dgriego

Ultra Member
ECF Veteran
Dec 8, 2009
1,112
1
New Mexico
I wasn’t going to post on this thread anymore because it has taken on it’s own life.
My OP was only an opinion and not meant to accuse or slander anyone of anything and I apologize if that’s how it was perceived.

Your comments/points most of which I totally agree with are great ones and should be addressed.

I’ve only been vaping for a little over a month and have found nothing in this new habit to be consistent.
From ejuice that clogs up the atty too manual batteries that self clean themselves to the point of burn out.
And then there’s this switch and adaptor issues that have been stated for these devices for some time now.

I knew before I bought my Protégé that there were switch issues both past and present and anyone who did their homework would’ve seen this also.

But I still decided to buy one anyway, my reason was the look, battery life and price. It doesn’t cost $180 just for the unit, it doesn’t look like I made it in my garage or like a rocket ship, screwdriver or some sex toy.

Yes, I had to take a hammer to one of the adaptors and yes I have to fiddle with this switch far too much.

Hopefully at some point the switch/adaptor design issues will be redesigned and fixed, at that point I will pay the $20 or $40 buck for them. Just look at my signature and see how much money I’ve saved not smoking cigarettes….LOL

So, all this being said I still like my Protégé and use it all the time.

I do hate the Yugo and love my SLK350!

http://www.e-cigarette-forum.com/forum/cartridge-mods/58614-my-first-cart-mod-901-a.html


I agree with you actually.

Vaping is fairly new, many of the mods require a little fiddeling with this and that to get them working well.

I guess I expected more with this statement "Prodigy V2 is a purpose built high voltage device, that has been refined over hundreds of hours of engineering and testing. "


 

Glenn54

Super Member
ECF Veteran
Dec 9, 2009
379
196
New York
I agree with you actually.

Vaping is fairly new, many of the mods require a little fiddeling with this and that to get them working well.

I guess I expected more with this statement "Prodigy V2 is a purpose built high voltage device, that has been refined over hundreds of hours of engineering and testing. "

Yes, one would expect something better after reading that statement on there web site, but all you need to do is look at the switch it’s the same one as the Protégé which is known to have it’s issues. Also it is a 6 volt device(3+3=6 and always will) which IMO will fry a standard atty, I’m not too sure about the high voltage atty’s. The perfect mod hasn’t been invented yet, but for me the look and again I state "FOR ME" the usability and customer service is just fine.

http://www.e-cigarette-forum.com/forum/cartridge-mods/58614-my-first-cart-mod-901-a.html
 
Last edited:

GlindaW

Full Member
ECF Veteran
Jul 24, 2009
53
0
South Florida
My post was not directed at you.
I have read numerous posts the past couple of days ranging from .....y complaining people, to people who are working for other suppliers, to people who must just be too stupid to use the mod properly, all of which are assumptions that anyone complaining is irrelevant and should have no voice.

I have not been happy with my V2 since about a week after I got it, but have kept silent in the forum and would have stayed silent. Reading all the posts of some who leapt to the defense of PS and the mod to the point of being stupid is what caused me to voice my opinion.

In my opinion those who got angry over the fact that a couple of people were trashing their supplier would have done the supplier better by being quiet. There attitudes and not the complaints of the others is what get people riled.

I moved on already, but felt that since people seem to try to shut up any complaining voice it might be a good time to say that I am not impressed with the V2. And I find it amusing that one can be told things like

…do not screw the atty on tight, it should be loosened a turn (it wiggles when you do that,)

…stick a staple on your adaptor to assist in getting a connection between your atty and the mod (hello, is that what I paid all this money for?)

…take a hammer and a tap and hammer the post on the adaptor as it must not be sticking out enough to connect to the atty


…take the switch apart and scrap all the little plastic pieces with a blade

….take the metal thingies out of the switch and flip them upside down.

Sheesh if I went an purchased a toaster from Wal-Mart and had problems with the switch, I would be a little unhappy if they started telling me that I need to jury rig it with a stapler in order to get it to work, or if I need to hold the lever a certain way in order to expect it to make toast.


I think that a customer has the right to expect that they could purchase something, pull it out of the box and use it, they should not have to hammer, or jury rig, or take apart and put back together in a different configuration. Connectors should fit snug and should not have to flop about in order for them to work.

Some people might not have the good fortune to just move on. Mods are not cheap and most people cannot afford to just put their purchase down as a learning experience. They have every right to be angry and upset if they have a mod they paid good money for and it is not working as it should..

I have to say I am in 100% agreement with you. I went through all of the same issues with my V1 months ago. I mailed it back twice, only to be told it was "user error" and that there was nothing wrong with my unit. My posts about my problems with Puresmoker; however, were removed. It is refreshing to see that they are at least allowing their customers to have a voice these days.

I spent a lot of money at Puresmoker buying two passthroughs, two V1's, multi-packs of addys, juice, et cetera. I really wanted to purchase a Protege. But after my experience with the V1 decided against it. I actually decided I didn't want to spend anymore, money with them, but I was still coveting that pretty little protege. I have been reading this forum to see if customers were finding it to be a reliable device. It doesn't appear so. It really is a shame. It is also a shame that the customer is still being blamed for a faulty product.

I finally found a well made device that works consistently every time I press the switch. No worries with this one. It is pretty much indestructable. They do not sell replacement switches on their web site, because they don't have to. They don't fail every other week. I wanted a device I could put batteries in, screw on an atty, and vape. I did not want something that came with a long list of trouble shooting tips and tricks. I found that, bought two. Then I bought it's baby brother.

I am not a cheerleader for the other vendor. Their product simply delivers what it is supposed to. My point is this, I WAS a very loyal Puresmoker customer. They treated me very badly. I took my money somewhere else. (I do feel for those that saved up for a protege or Prodigy that is faulty and cannot afford to buy another. I am on a very limited income myself.) Apparently, Puresmoker does not care if they lose good customers, becuase right now they have more orders than they know what to do with, but for every angry customer that posts their issue, I bet there are 20 more that just goes elsewhere.
 

buGG

Ultra Member
ECF Veteran
Verified Member
Oct 10, 2009
1,486
227
brush²
Yes, one would expect something better after reading that statement on there web site, but all you need to do is look at the switch it’s the same one as the Protégé which is known to have it’s issues. Also it is a 6 volt device(3+3=6 and always will) which IMO will fry a standard atty, I’m not too sure about the high voltage atty’s. The perfect mod hasn’t been invented yet, but for me the look and again I state "FOR ME" the usability and customer service is just fine.

http://www.e-cigarette-forum.com/forum/cartridge-mods/58614-my-first-cart-mod-901-a.html

what are the issues with the protege mechanical switch? that's the switch that is on the prodigy v2 you speak of, correct? the v2 is a 5 volt device, not 6V, and that happens to be a real sweet spot for a lot of vapers, who might argue that it is in fact the perfect (portable) device. i'd go with the protege w/ usb extension or the passthrough for hands down "perfection" simply because of the voltage consistency though. of course in the realm of perfection, it's all subjective.


buGG
 

ChefChris

Moved On
Sep 9, 2009
69
0
Treasure Coast, FL
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