Really? Someone complaining about buying something 2 weeks ago and they want their shipping charges credited because you are running a free shipping day today??![]()
Face palm....
Feel free to fwd all ...... my way. But be warned that it may not be a great customer retention plan.![]()
Sometimes, to come out AHEAD you need to do what is RIGHT.
You need to have a rewards/penalty program. Reward customers that dont complain or have legit complaints, and everyone else can...well...I wont say it... But you know what I mean.
Yes.
The only problem with threads like that is that vendors are not allowed to post in them.
We have customers that hate the glass bottles and request plastic, and we also ship overseas orders in plastic as the glass rarely survive customs.
This is true.



