The FastTech Thread for All FastTech Posts (Part 2)

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aikanae1

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alien Traveler" data-source="post: 17988313" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
alien Traveler said:
Once my order from FT spent about 20 days at customs. In the USA. On my question USPS replayed that customs have right to keep packages for up to one month.
I've had that happen too. My pkg arrived before USPS updated too. Sometimes pkgs are torn and banged up such that I'm amazed nothing was lost, but everything was ok.

I went ahead and got 3 lemo drops and one the 14mm mini rebuildable from hc. They also have prewrapped coils. I couldn't resist. If hc continued with free shipping I could easily get addicted.

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Eskie

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Here's an update. Placed an order of a Kabuki on 6/5 (on the FT site states "ships within 7 business days"). Got the shipping tracking number on 6/10. Got to Beijing on 6/13. Just got a text from USPS the package is in ISC NY as of today 6/16, and expected delivery on Monday, 6/20. I can't complain about that.
 

Imfallen_Angel

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So far, my experience with fastech is:

1st order, got it done, used DHL post for 1-2$ more...

Then realized I forgot a few things, make a second order, and wanted to get it to be combined so send a couple of support messages to that effect as per their instructions. (only to be told that one needs to put their orders on hold to provide them the time to sort through things)

By the time they responded, both packages were already sent and now stuck that the second one, no DHL on it.

I got my 1st package in 10 days, and I am still waiting (and frustrated) for the second one.

I placed another order, but now, two items were in "restock" mode for days.. the countdown 2-3 days, then back to 10 days.. so I cancelled those items and re-ordered via a 4th order, which I added a few extras that I can wait for. That 3rd order is now in the "being prepared" mode..

Dang, I can understand some issues, but 1) they need to get more support staff... 4-5 days for a reply is just bad business, and 2) they need to simplify adding or removing items to orders on their site, and 3) the restocking delays that gets bumped multiple times is really aggravating.
 

juicynoos

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My order (yes I have one mod with an internal battery)
Order placed on 5/27
6/3 The item is ready for shipment
6/11 The item is at the PostNL sorting center
6/11 NETHERLANDS, AMSTERDAM E INTERNATIONAL MAIL, Processed Through Facility

My guess is it will be someting next week before it leaves Amsterdam and is sent to the US.

TNT PostNL is a faster shipping option for me coming through europe to the Carib. They generally take just shy of 3 weeks to get here! i have a large order en route (still stuck in Holland) with no battery's at all. Tried to order some 18650's for the mods I just bought and was told there is no shipping option!! Oh great the irony...postNL is supposed to be for battery shipping...wah:facepalm:
 

Rathamar

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TNT PostNL is a faster shipping option for me coming through europe to the Carib. They generally take just shy of 3 weeks to get here! i have a large order en route (still stuck in Holland) with no battery's at all. Tried to order some 18650's for the mods I just bought and was told there is no shipping option!! Oh great the irony...postNL is supposed to be for battery shipping...wah:facepalm:

Ya I had to use postNL (only option at checkout) because of the mod with an internal battery :facepalm:

It sucks but it is what it is.:vapor:
 
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Eskie

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Whelp, in follow up to my FT order, I was really happy to see it arrived in ICS NY inonly a few days with delivery for this Monday.Then I checked USPS right now:
tracking info.jpg

Which for me means either tomorrow or at worst Saturday delivery. Not sure it usually passes through US customs in a few hours. No complaints, though.
 
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b.m.

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ISC New York has been on point for a good month or so now, at least for me. All of my orders(Some from other places) are clearing customs in 1-2 days at the absolute maximum, In comparision to the start of this year where they sat for 1-2 weeks.
I've never had any go through New York,mine always come through Chicago,and almost all have been in and out in less than 24 hours.Now,the post office they go through after customs has been hit or miss,sometimes they have headed my way the same day,and i have had 3 times that they sent my packages on a US tour haha,going the complete opposite direction from me,and then going through po's in 5 or 6 different states before hitting my door step.
Nothing worse than watching your much awaited vape mail bounce all around the country,you can almost hear the postal workers laughing every time the tracking updates in another state haha.
 
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crxess

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If you need Help with an Item defect or Damages on Receipt.......hope Not to get Ivy.
Ivy not so smart on Vapor product parts.

Ivy:
Sorry about what happened.

Is it possible for you to get a replacement pin from your

local store or any possible places? And we would like to offer

2 dollars gift certificate as a compensation.

If it is impossible for you to get it locally, we would like

to get one from the supplier and send to you. But it takes time

to finally get to you.


Now, The Glass Tank is what is Broken :facepalm:
Clear Photo included with ticket:ohmy:
 
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leftyandsparky

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I've never had any go through New York,mine always come through Chicago,and almost all have been in and out in less than 24 hours.Now,the post office they go through after customs has been hit or miss,sometimes they have headed my way the same day,and i have had 3 times that they sent my packages on a US tour haha,going the complete opposite direction from me,and then going through po's in 5 or 6 different states before hitting my door step.
Nothing worse than watching your much awaited vape mail bounce all around the country,you can almost hear the postal workers laughing every time the tracking updates in another state haha.
I think I'm starting to get vape mail envy from all of ya'll....still looking at my picture.....
 
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b.m.

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If you need Help with an Item defect or Damages on Receipt.......hope Not to get Ivy.
Ivy not so smart on Vapor product parts.

Ivy:
Sorry about what happened.

Is it possible for you to get a replacement pin from your

local store or any possible places? And we would like to offer

2 dollars gift certificate as a compensation.

If it is impossible for you to get it locally, we would like

to get one from the supplier and send to you. But it takes time

to finally get to you.


Now, The Glass Tank is what is Broken :facepalm:
Clear Photo included with ticket:ohmy:
I gotta say,that is funny haha.
Although in Ivy's defense maybe she/he was having a bad day.I dealt with Ivy about 6 months ago,same issue broken glass,and a few glass sections missing,and after 1 picture and short description of the issue,i had 5 new glass sections shipped that same day.
 
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b.m.

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I think I'm starting to get vape mail envy from all of ya'll....still looking at my picture.....
I'll be in that same boat here very soon.I usually order something every week,so i get a package every week,but since i am prepping for the deeming,now i need to start doing bigger orders and ordering some of the more expensive stuff,so i have to start saving and doing bi weekly orders to get the bigger stuff out of the way.It will be hard not having something new to look at in those in between weeks haha.
 

McAnythingReally

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Remember how we were discussing weak moments a few pages back, with keeping a loaded shopping cart? Well prepare to be weak this weekend and place an order LOL. FT is running a Fathers Day Sale on 6/18, use the code DAD on Checkout to receive 10% off your purchase, provided it falls within one of the categories listed in the below image(Yes, Vape gear is included)
20160610-407e0cc71ac946ed9043770496bddf36.jpg
 

McAnythingReally

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Best habit I have found when it comes to ordering at FT is to always pop to the forums and look at the Promotions Forum. They always have the current sales listed there usually within a few days of it starting. I do that before all of my orders, just to make sure I can jump on a coupon code.
 
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