I don't order from FT anymore. Had 4 orders with them, only one arrived, one has been refunded and two (still not delivered after 2 months) are currently subject of FT / HK post enquiry, both registered air-mail. Not that impressive.
Contrast that with 3F Vape and Ali Express, around 20 orders in all, all of which arrived in tact within 7-8 days.
Might not be down to FT but I'll stick with suppliers who are using more reliable postal services.
Quick update on this FWIW. Had two orders with FT shipped HK Post Air Mail with tracking on 29 May. Didn't arrive, anticipated delivery time was 10 days. Raised a tracking ticket with FT after 3 weeks. One problem with them using HK Post is that HKP wait time for tracking enquiries is 60 days, as opposed to the 30 days that most postal services respond within. IIRC at the time I ordered HKP was the only one with tracking that was offered to this region. I would have selected China Post Registered Air Mail had it been available given they have had a 100% success rate with orders and fast too.
Upshot, 3 months after the order was placed HK Post have confirmed that BOTH orders were lost in transit. Both! Doesn't inspire confidence. So FT offered to re-ship the order or refund. Seriously, LOL. No way am I prepared to wait yet another 3 months only to have HK post say they've been lost in the post again! Refund please.
Clearly it's down to HKP that the packages went astray, not FT, but I won't be ordering from FT again, particularly when orders from AE (even though I'd never order anything that might need their buyer protection that isn't worth the paper it's written on - I only EVER order from the official stores like Wotofo and Vandy Vape etc if ordering from AE) and 3F Vape arrive without fail within 7 days and never had a single order (30+) not get through, in stark contrast to FT and HKP. It's not the fault of the supplier if the postal service loses their packages, it is up to the supplier to use reliable postal services though. FT for me is a pass.
UPDATE: The plot thickens. Just to add insult to injury, when I originally placed these orders they were in one bundle. It was suggested that splitting them up might be better, as such the orders were cancelled and the value was credited to the account with a gift certificate, so, given the re-ordered items were ordered with a gift certificate (that was issued as an admin solution) it can only be credited back as a gift certificate! So now off to order something else that can be sent by China Post (albeit the success I've had with China Post has all been with AE and 3F Vape, NEVER FT). After this, really, I wash my hands of Fast Tech.