I had to pay duty and brokerage on my order from fasttech. 
package sorted thru San Francisco! Woo Hoo!![]()

I got the Hangsen Peach and its OK, but I like Dekang better...I wish they could get that in bigger sizes (like 30ml).Got my Hangsen Peach today. It leaked a little on the cap. Label is intact. Have the cap off so it can steep for a while. Smells good though.
I had to pay duty and brokerage on my order from Fasttech.![]()
Duty what? Fasstech told me no duty charges because hong kong is tax free,do you mean the exchange rate on the currency?


I just do not understand the Fasttech business mind. I have never encountered such a hassle with any US vendor. If a customer says they didn't receive an item, should you not take their word for it?
But no, I have to send photos of the items recieved, photos of the packaging (front and back), and a copy of the packing slip. All of which I am doing/have done. It really is bad business sense to make a customer jump through such hoops just to get an item that was paid for but never delivered.
BTW: I do not speak or write Chinese, I used Google Translator (which I actually don't trust, and may be part of the problem),
Duty what? Fasstech told me no duty charges because hong kong is tax free,do you mean the exchange rate on the currency?

Customs charges and brokerage fees..
$25 order, with $17 in fees.
Sent from my iPhone using Tapatalk 2
Customs charges and brokerage fees..
$25 order, with $17 in fees.
Sent from my iPhone using Tapatalk 2
Duty what? Fasstech told me no duty charges because hong kong is tax free,do you mean the exchange rate on the currency?
Customs charges and brokerage fees..
$25 order, with $17 in fees.
Sent from my iPhone using Tapatalk 2
You were not charged any SALES duty or tax by FastTech as they say HK does not require it.
However, the country that the goods are imported into charges IMPORT duty, this is true of virtually every country in the world, including the US and Canada. Each country sets a value of imported goods above which they will charge duty. It is the responsibility of the purchaser and not the merchant to pay this.