Agreed, and I understand the desire to get your stuff. What I don't understand is why the long ship times are such a mystery. The issues with long shipping times has been beat to death and still every day there are 25 or more posts "why is it taking so long to get my stuff?" This is a company that ships thousands of items every day and they had to make a major change, on the fly, while still shipping thousands of items every day, during the holiday rush. Your stuff will get here, you just have to be patient or get it stateside and pay more for it. I know their site says shipping times are better than they are but this
thread has shown their times to be blatantly false at times. As far as the, ships in ____days anyone should know that is an estimate of when they could ship if the product arrives. That is something they have no control over. Personally, I think they need to just mark items as out of stock and not allow orders for it. I am betting it would reduce the number of tickets submitted that ask "why has my order not shipped?". The biggest issue we Americans have is we are really a narcissistic bunch and we want it all NOW. The Chinese have a completely different mindset and no amount of complaining is going to change that. They are not going to speed it up because Jo Blow wants his Russian 91% knock off. We (AMericans) are so used to the concept of the customer is always right (they aren't) and having companies bend over backwards that it is a shock when a company doesn't. If I owned a large mail order company like FT. I don't think I would try to do it any other way. They seem to be doing it right IMO. Would I LIKE for shipping to be faster and better organized? Of course I would and I think they will get it better. If they don't get slower I will continue to use them when I want something and don't have to have it right away. I will say though I am very anxiously awaiting my Nemesis Cone and two other orders. I HOPE they arrive before Xmas, but if they don't then I will get them when I get them.
On a side note the only reason I specified Americans twice is that I have never lived anywhere else and I would not presume that other societies are like ours. They may be and they may not. I have no idea really.