"The Joker" 5Volt device E-cigarette

[redgirl]

BB2009, have you heard about the PA vaper's meet? Here is the info. if you're interested in going:

http://www.e-cigarette-forum.com/forum/pennsylvania-vapers/102641-pa-meetup-july-31-a.html

 

[doots]

So, is anyone sending in theirs for the vari-volt Joker? I'm contemplating whether to do it or not or just try out the Little Sister instead. Did anyone else notice that Vaprlife now has a new "coming soon" item, the DVM? Looks like it's a digital reader attached to an atty connection:

VaprLife

Thats nice. I like.. Sure beats the ole meter.. lol

 

[BB2009]

No, I didn't hear about the PA vaper's meet, thanks for the info Redgirl!

 

[BB2009]

Oh BTW redgirl, I did already send mine in to get the AV upgrade. Adds maybe a half inch to the length but looks really cool with the added silver band around the center and works just as great but with more functionality.

 

[BB2009]

Bummer, it's today!

 

[tbb]

I sent mine in for an upgrade and really like it now. I liked it before the upgrade, but was generally disappointed in that it wasn't really a 5V device. I was 5V under load, but was not different volt wise than using my SB with the LiFePO4s. So basically, it was a 6V unit. Now you can adjust the voltage. Also, with the new upgrade, vaprlife announced that it is now okay to use protected 3.7V batteries (16340s). The new price is much more reasonable than it was... $109 for just the unit for $129 for the kit. Personally, if I was going to buy one now I'd go for just he unit and get batteries elsewhere. I've been using my upgraded Joker for a week now with no issues. I've only been using a carto, but will be testing it with a regular atty soon.

 

[CSR]

OK guess I'm an idiot.
I could not find any images or info on the joker from any of the links
Am I losing it?

 

[redgirl]

OK guess I'm an idiot.
I could not find any images or info on the joker from any of the links
Am I losing it?

VaprLife

 

[tonyorion]

Beware!

There have been a lot of complaints about the Joker AV's as well as both Dietsmokes and Vaprlife; besides this seems like an awfully high price for a 5 v device. Check the board and not some of the silly reviews.

You can get adjustable voltage units for less money

 

[scinsc]

I agree with this post 100%. I got permission from the writer to quote.

"I've seen nothing but negative feedback on VPrlife's product line; the stories are all very similar - Either the device is faulty from the jump OR the device works great for a couple of weeks/months then it fails - Customer sends it back for warranty and it works for a while then fails again. Eventually the warranty is over and VPRlife tries selling customer their comprehensive "repair service" which is a flat $25 charge(no matter if the repair simply entails fixing a $1.50 switch) and customer has to pay for shipping both ways(so $35-$40 after it's all said and done). Their business model seems to be to sell an inferior, overpriced product and offer a dismally short warranty; when the warranty expires they make one or more high margin "sale(s)" off one or a few repair cycles until the customer just gives up, gets tired of fighting or being ignored by awful customer service, paying redundant repair charges ad nauseum on a constantly failing product; and goes elsewhere." markarich159

 

[redx]

I have had no problems thus far with both of my joker av's. The customer service from them that I have received has always been prompt and courteous. So I don't know why others are having bad customer service. Perhaps its the fact they want to complain once their warranty's are expired about paying the repair fee. Which I'll add is not like some secret thing that is only said when emailing them. Everyone knows that these come with a 90 day warranty and after that a repair fee is required to have them repaired. That being said... these are electronic devices and things do go wrong. I got my jokers because I loved the look and feel of them as well as the great performance. I realize that there are other units out there that have a better track record of not breaking... but then again... these other units... the buzz in particular... has been said to feel like a brick compared to the joker... which I did not want.

 

[tonyorion]

My Joker arrived defective, and it took Vaprlife's CS 6 days to get back to me. I have had better response from David at Eastmall in China!

Not to mention the fact that I was supposed to believe them when they tell me that they will turn around my repair in 5. Oh, I was to pick up the extra postage as well. Add to that, their snotty attitude, and I decided to write off my losses and eat the the restocking fee.

As far as the Chuck is concerned, one does not dispute taste as my Latin forefathers were wont to say. At least my Chuck does not get anywhere as hot as my ex Joker. I don't know about your vaping habits, but my PV's get used and abused: even my Screwdriver MKII which is as bullet proof and simple a unit as one could get, is starting to show signs of wear. My Chuck has stood up well so far.

One thing is for certain: I will be vaping a lot longer with the batteries from the Chuck (860 mAh) then the wretched 400 mAh batteries supplied with the Joker AV. That is barely more than an extended battery from Joye 510, and a lot less than any other mod out there. Even the Little Sister which I ordered for a European friend has the same battery capacity, but it was 1/3 the size (2/3 less) than the Joker. There were a lot of issues with the order from notcig from missing parts to a defective charger; but one email took care of everything with no extra cost to me.

Would I order from Ken at notcig again? You better believe it! He stands behind his product without any lip. I would have ordered the Big Brother, but he was out of stock.

I cannot say the same from my experience with Vaprlife. It cost me time, energy and money. Apparantly, I have not been the only one.

 

[scinsc]

I have had no problems thus far with both of my joker av's. The customer service from them that I have received has always been prompt and courteous. So I don't know why others are having bad customer service. Perhaps its the fact they want to complain once their warranty's are expired about paying the repair fee. Which I'll add is not like some secret thing that is only said when emailing them. Everyone knows that these come with a 90 day warranty and after that a repair fee is required to have them repaired. That being said... these are electronic devices and things do go wrong. I got my jokers because I loved the look and feel of them as well as the great performance. I realize that there are other units out there that have a better track record of not breaking... but then again... these other units... the buzz in particular... has been said to feel like a brick compared to the joker... which I did not want.

I am glad you have had no problems with your joker and I hope you never do. I too had some courteous and prompt service at first. And yes I can read and I understood the warranty. My mistake was to believe that this was a reputable company that had dependable products and would stand behind them. My PV from this company broke down two weeks after I received it. Yes I understand that this is an electronic device and things go wrong and I gave them the benefit of the doubt. I sent it back and was assured that they fixed it. Approximately six weeks later it broke down again with the same problem. Again I sent it back and this time it worked a few months before it broke down again, same problem. The only thing dependable about this pv is that I can depend on it to break down every month or two.

After I had it for a couple of months I began to see post from other people who were having the exact same problems I was having and that really ticked me off. I spent a great deal of time writing letters to vaprlife explaining the problems and I asked for a refund or a replacement because it was obvious that this was a defective product. They ignored everything I had to say and refused to explain why their product was breaking down every few weeks. They also would not explain why they couldn’t fix it and that others were having the same problems that I was having. However they did remind me that my warranty was getting ready to expire. Now I can have it repaired for a fee. That sounds great doesn’t it? They offer to sell me a shovel so I can dig this hole a little deeper. If this company can’t fix this product while it’s under warranty why would I expect them to fix it any better for a fee? If the past is any indication I’ll now be paying them to fix a problem that this pv has had from the beginning. By the time I have them fix it twice more I would be much better off buying a new VP from a reputable company that does have dependable products.

Your speculation that “Perhaps it’s the fact they want to complain once their warranty’s are expired about paying the repair fee.” is stunning. Since you have had no problems so far with your av’s you don't know why others are having bad customer service? And then to speculate that they could just be cheapskates is beyond the pale. Believe it or not there are other customers of this company that have not been as fortunate as you have been. Perhaps the people that are complaining feel that this company has taken advantage of them with inferior products and lousy service. Perhaps they feel obliged to give the folks on ECF a heads up.

Most of the vendors I have dealt with in this business have been great. They have been honest and do what they say they will do. If they make a mistake they bend over backwards to correct the problem. With the products I especially like I am happy to post a recommendation. That being said…I would never buy anything from vaprlife again.

 

[redx]

Its not at all the fact that since I've had no problems I wonder why others are having bad customer service... Its the fact that the customer service I've had so far... has been great. They have responded to me every time fairly quickly and have been very helpful in pointing me in the right direction even when it was for other products that their company did not sell. Such as 510 atty's or 3.7v batteries to use with my joker av. Which leads me to kind of wonder what person there was not being nice and or helpful. The person who has responded and helped me was Mary.

I was not intending an attack on people with saying what I did. Nor was I trying to call someone a cheapskate. I've simply worked in the retail industry for the past 14 years and was trying to gain some insight on what exactly was going on. Not just hear... oh there bad... there horrible.. Because of course people are going to say that when things go wrong.

If they were to you... then please quote a direct email you received from them so we can actually see what was said that was so snotty or had a bad attitude to it.

Also.. you mentioned the same problem with yours happening repeatedly... What was the problem?

I'm not trying to incite any hard feelings here... I'm just very curious to know these things so at least I can be prepared if these things that have happened to you take a turn on me.

 

[tonyorion]

First of all to Redx: how dare you call us liars? And who in Creation are you to nominate yourself the arbiter of things vaping?

Facts:

Wednesday 9/15 Received my Joker AV with spare batteries, charger wraped with less care than fishmonger would wrap stale fish for someone's cat in a third world country.

Wednesday 9/15 Sent an email complaining that I was getting a faulty connection when I screwed in my ATTYS (important the plural)

Friday 9/17 No Answer and sent a follow up email

Friday 9/17 Got an answer that I would get an answer that afternoon

Friday 9/17 No Answer and meanwhile I have a $165 on my desk in dead hardware that is getting me angrier by the minute.

Monday 9/20 Answer with

"Sorry for not repsonding earlier, but things got hectic" LIKE I COULD CARE LESS, Vaprlife has my money and I have nothing to show for it!!!!!!!
"your atty is shorting the Joker" does this woman not read? I tried a whole bunch of attys.

Monday 9/20 More correspondence. Yes, we will turn your unit around in 5 days, Oh you pay the postage! It took them 6 days to answer my first email about the unit arriving in a defective state.

Tuesday. 9/21 I want to return the unit. Finally get a return number and have 3 days to do it! Costs me extra postage, return, etc.

If this is an example of good customer service?

I would gladly send you all of the emails and sick correpsondence on this. But I do not think it is necessary to burden this forum to satisfy your incredible arrogance.

 

[bubba2u]

you tube video says 'private'

 

[Bustastew]

I have switched back to my joker from the GLV-2. I now se AW 3.7 volt 750mah batteries in it and it works great! Part of the problem with the unit were the CRAPPY batteries it came with!

That and dripping in ikenvape 801 HVohm attys hve made this my most loved PV.

The only weakness is how easy the battery screw comes loose.

 

[redgirl]

I'm still using my Joker AV and still loving it and it has been working great. Probably my favorite PV I've owned yet. Busta, I have that issue with the end cap too. But no biggie, just re-tighten it every once in a while. I'm using the AW IMR 16340s and they are awesome. I swear they last at least 2 days.

 

[Bustastew]

What are AW IMR 16340s? I mean mine are 750mah (how long they last), wtf are 16340's? and what volts are each battery??

 

[Bustastew]

My friend's original green joker batteries burnt up in the charger! Not kidding they were burned black and he was lucky to not have had a damn house fire!!!! To everyone who has a Joker, throw the original batteries in the garbage before they burn your house down!!!