Hey, Leaford, my post should be titled "Why Should I Do Any More Business With Bloog"? I've spent a ton of cash at Bloog, tons of great posts here and sent many word of mouth people to your company, and gotten some great tips/help here, but I'm about one shipment away from never doing any business with Bloog again. I've had constant and perpetual problems with the quality of your batteries; I will give you an overview:
5 orders ago (all orders $100+)-- broken battery. Had to leave town didn't complain.
4 orders ago-- broken battery again. Complained to Aileen she sent me two batteries for the last one. I was happy; third battery broke but it was not a problem.
3rd order--fine
2nd order-- 7 manual batteries, 1 broken.
Last order-- 5 manual 102s, one broken--flickering weak blue light when I plugged it in and it dies days later, never working well. Now, have cartos with post problems and that burn all the time--into the second box. So I've spent the last 2 weeks looking at yet another dead battery on my desk and cursing Bloog every other carto which seems to burn or stop working for no reason (seems to be weak posts).
So what is going on at Bloog? I use to get excited about an order now I wonder which part will be screwed up... It's not the customers place to have to drive to the post office and return a product again and again and again... And Put "please test the batteries" in the CS form.
Once in a blue moon I understand, but 5 batteries in 5 large $$ shipments and now crappy cartos? From a company that never had this problem before...
So I thought I'd make you aware of the problem, because I'm tired of poor QC and wasting my expensive JC liquids, and after the last shipment things seem to be getting worse not better.
What's going on at Bloog?