Getting the Sale emails is nice, however I'm one of those who always seem to have just placed an order just before really good ones are announced.
Postage cost & method is my one real gripe with V4L, in comparison to some other e-cig brands I've bought, so I shall have a little rant. Feel free to move to next post.
If you think you have expensive shipping, spare a thought for those of us overseas. Flat rate international shipping is $25 USD, whether it be for 1 battery or 3 months worth of cartos. Of course one doesn't make frequent small orders (who, me?) if one can help it. In Australia we can't make really big purchases either, due to our laws we can buy up to 3 months' supply. Though that might be open to interpretation, we don't want to get targetted by Customs, so we fly under the radar as much as possible.
Free shipping+no minimum order sales don't seem to be as frequent as % off sales. I figure I have to order enough to save at least $25 for the % off sale to be useful, which costs around $85.
Due to Customs, shipping time can vary from 1-3 weeks. This means one need to order well before stocks run desperately low. There is no tracking on the post type used so we can't tell where our packages are, when they're released from Customs. There is no expedited shipping option so that we can get packages more quickly & be able to track them.
One e-cig company couriered my order in 3 days - from Dubai, with tracking, for a slightly higher flat rate than V4L charge.
V4L are already sorting their orders into domestic & international. Yes, it would be more time consuming to offer different shipping options within those two types. But how about an international shipping method which is better value for the money?
Thank you for listening.
