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Racehorse

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If I tried something like that it would look like some teenager had already smashed it.

I would be at the ER, bleeding, with puncture wounds and stitches. :blink:


I use BIG knives. My grandmothers. Those old ones with the iron (?) blades. They sharpen up *a little too good* sometimes.
 

oldbroad

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the last dozen or so PCs i bought were refurbs. it's rare to get one with a real hardware problem. it sounds like you have some configuration issues in either Windows or the browser.

unless you are in a very rural area, you can usually find people on craigslist who will fix just about anything for a flat $30-50. there are also places that can fix problems remotely by logging into your PC over the internet. a friend of mine uses one, but they are a little pricier.

Menace...oops... I mean Dennis...you reminded me that someone or something (?:laugh:) will take over your computer while you're on the phone with them and fix up your issues....and that's all I remember about it....sure wish I could buy more memory for my brain like you can get more memory for the computer!

ok..I'm gonna go google " configuration issues".... CYL....
 
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Racehorse

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the last dozen or so PCs i bought were refurbs.

I only buy refurbs....refurb can mean anything from the Operating system was replaced, to a memory chip replaced, etc. and often something extremely minor.

Oldbroad it sounds to me like your computer is just slogging, that could be from trojans, adware, etc. Or an errant dll file or something ....... I just did a clean on 2 neighbors computers and they run like tops.

Can you give me the hardware specs and what OS is on it? Sure WISH I could run over there, I love fixing computers. :)

Download and use Malwarebytes, do a scan...first thing. :)
 

lizardnipples

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Menace...oops... I mean Dennis...you reminded me that someone or something (?:laugh:) will take over your computer while you're on the phone with them and fix up your issues....and that's all I remember about it....sure wish I could buy more memory for my brain like you can get more memory for the computer!

ok..I'm gonna go google " configuration issues".... CYL....

Can you tell me what error messages ect. you are getting or what it's doing?

If you are having issues with internet sites I would start out by making sure you have the lastest update of Adobe Flash Player and JAVA. If your new machine is up to date with Windows updates you could be experiencing an issue with a new version of IE (Internet Explorer), if it doesn't have the new Windows updates do those.

Just some thoughts
 
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MamaTried

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Menace...oops... I mean Dennis...you reminded me that someone or something (?:laugh:) will take over your computer while you're on the phone with them and fix up your issues....and that's all I remember about it....sure wish I could buy more memory for my brain like you can get more memory for the computer!

ok..I'm gonna go google " configuration issues".... CYL....

the place my friend uses is called iyogi. google "remote pc repair" or "remote pc diagnostic" some places sell an annual subscription. some offer one-time repair service.

there is also free software that can let someone take control of your computer to fix stuff. so if you know (and trust) someone who knows a lot about how to fix things, but they are far away from you, that is also an option.
 

Racehorse

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hi we have not formally met racehorse my name is Scott pleased to meet you :)

Well Scott, I don't know how to tell ya this......but we did "meet" a while back, and I know cuz you sent me this welcome once before. :)

I remember cuz it was so polite of you to do so.

Which is great.....I don't mind getting it twice. Send me one every month if you want. ;)
 

Racehorse

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the place my friend uses is called iyogi. google "remote pc repair" or "remote pc diagnostic" some places sell an annual subscription. some offer one-time repair service.

there is also free software that can let someone take control of your computer to fix stuff. so if you know (and trust) someone who knows a lot about how to fix things, but they are far away from you, that is also an option.

i"m gonna have to veto this idea, hope you don't mind.

Never allow any software that you are not intimiately familiar with, remotely "use" your PC. (there are so many scam reports on ijogi on consumer reporting websites it would make your head spin....a subscription service run out of India, that you can never seen to be able to actually CANCEL and it renews on your credit card once you give your okay.)

Never download software unless you know the vendor/product, know the correct and secure site address associated with that vendor, and can verify that it is indeed, originating from them.

Look above at addresses when you are going someplace. So many people have had identity theft replying to Paypal w/out the https:// fall prey to the fake paypals that pop up with http:// address.....and do not realize they are no longer on a secure site becuase they have been re-directed.

(I used to be a Microsoft Certified Systems Engineer..... until I let my certifications lapse. :blush:) But I still know a few things.
 
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MamaTried

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i"m gonna have to veto this idea, hope you don't mind.

Never allow any software that you are not intimiately familiar with, remotely "use" your PC.

Never download software unless you know the vendor/product, know the correct and secure site address associated with that vendor, and can verify that it is indeed, originating from them.

Look above at addresses when you are going someplace. So many people have had identity theft replying to Paypal w/out the https:// fall prey to the fake paypals that pop up with http:// address.....and do not realize they are no longer on a secure site becuase they have been re-directed.

(I used to be a Microsoft Certified Systems Engineer..... until I let my certifications lapse. :blush:) But I still know a few things.

some of the free remote connect software i've used comes from a shady outfit called Microsoft. it's built into most/all versions of Windows. i prefer the open source alternatives, however

:)
 

Racehorse

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Bitdefender and Kaspersky earn top scores for antivirus programs for over the counter retail programs among security pros.

BUT.........little sense to install antivirus on an already INEFECTED machine. W/out rescue disks or threat-specific removal tools, chances are you're going to have counter-attacks by malware and bots, which, if they have already gained a foothold, your antivirus won't even install, and if it does, and you didn't do a clean boot from a clean disk, then most of them can sense antivirus or firewall software and disable them---- hiding from the detection tools----so they won't work correctly anyway.

If you feel like you are in that situation then best take to a professional....they will back up your important files and email, and perform a newly formatted and clean installation of your operating system. Otherwise you might spend several days, and about 4-5 different antivirus programs, malware detectors, etc. while ripping your hair out and still not fixing your box. :)

The reason I suggested scanning with Malwarebytes was simply to clean it ......see what shows up. Malwarebytes is not an antivirus program, and will not protect your computer at all. :)
 

FeistyAlice

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Howdy all. Wasn't going to show myself as I'm swamped and don't need to do my procrastination today. But anyway, Howdy Fine REO Folk. I've sent Kaypers a PM offering to use Gotomypc to help troubleshoot her computer. It's secure and I've used it for years to help a few friends and family, remotely. It's the only way DH will log onto his computer remotely. It's just too easy for him to do it. And Kay knows she can trust me. I can walk her through the easy install of the program on her computer, via phone call, only I'll have the temp password, and when we are finished she can remove the program from her computer very easily. It'll have to wait till Sunday, though. Wish I could help others out but I'm just too time stressed AND I owe her a friend phone call, too. Hugs all, Feisty
 
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Racehorse

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some of the free remote connect software i've used comes from a shady outfit called Microsoft. it's built into most/all versions of Windows. i prefer the open source alternatives, however

:)

The first thing I do, when I get a new computer, is to disable any and all remote connect software and services.

That solves the problem pretty nicely. ;)

I will say that MS Security Essentials works very well, and I have not had an infected system since the day it was installed.....and it's free. Independent testers in Germany, as well as PC publications ran it thru the mill and it came out with pretty durn good scores in the 98th percentile for detections as well as rootkit deletions.

I know people like to bash MS, but they do get quite a lot of things right....just like the USPS. :)
 

oldbroad

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I only buy refurbs....refurb can mean anything from the Operating system was replaced, to a memory chip replaced, etc. and often something extremely minor.

Oldbroad it sounds to me like your computer is just slogging, that could be from trojans, adware, etc. Or an errant dll file or something ....... I just did a clean on 2 neighbors computers and they run like tops.

Can you give me the hardware specs and what OS is on it? Sure WISH I could run over there, I love fixing computers. :)

Download and use Malwarebytes, do a scan...first thing. :)

OMW!!1 While I'm gone from here doing all kinda things, after I Googled, from Win 7, I come back and read this! Thank you!
My good friend Alice PM'd me...She SO generously offered to "take over" my pc to fix it.I trust her with my life so I'm gonna take her up on it.
 
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oldbroad

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the place my friend uses is called iyogi. google "remote pc repair" or "remote pc diagnostic" some places sell an annual subscription. some offer one-time repair service.

there is also free software that can let someone take control of your computer to fix stuff. so if you know (and trust) someone who knows a lot about how to fix things, but they are far away from you, that is also an option.



Thanks for the suggestions , not-menace Dennis!My good friend Alice rode to the rescue! I googled and saw that site you mentioned, but I'm very cautious..at least in some areas:facepalm:...so I went to Microsoft site.
 

oldbroad

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I agree with the Malwarebytes...great program.

That leads me to another question. Do you have an anti-virus software installed? If so, is it the same as what you had before?

I have anti-virus, but it's not the same as before.Norton was on it when I got it.
 

Racehorse

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I've sent Kaypers a PM offering to use Gotomypc to help troubleshoot her computer.

Thanks Alice!

I was gonna do some walk thrus via email if she needed, but sounds like you will have her up and running ---- so I'll bow out now. :)


Think I"m gonna go see a band I like this weekend anyway and get the heck out of the forest for a few days anyway
 

oldbroad

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Howdy all. Wasn't going to show myself as I'm swamped and don't need to do my procrastination today. But anyway, Howdy Fine REO Folk. I've sent Kaypers a PM offering to use Gotomypc to help troubleshoot her computer. It's secure and I've used it for years to help a few friends and family, remotely. It's the only way DH will log onto his computer remotely. It's just too easy for him to do it. And Kay knows she can trust me. I can walk her through the easy install of the program on her computer, via phone call, only I'll have the temp password, and when we are finished she can remove the program from her computer very easily. It'll have to wait till Sunday, though. Wish I could help others out but I'm just too time stressed AND I owe her a friend phone call, too. Hugs all, Feisty

Damn right you do! ( the phone call:D) I called you at least twice blubbering like a baby about my Miss Ruby!
 

oldbroad

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The first thing I do, when I get a new computer, is to disable any and all remote connect software and services.

That solves the problem pretty nicely. ;)

I will say that MS Security Essentials works very well, and I have not had an infected system since the day it was installed.....and it's free. Independent testers in Germany, as well as PC publications ran it thru the mill and it came out with pretty durn good scores in the 98th percentile for detections as well as rootkit deletions.

I know people like to bash MS, but they do get quite a lot of things right....just like the USPS. :)

I have that, also! And the first thing I did was run it!Didn't speed it up an iota, though....:(

This damn thing moves as slow as me....
 
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