The Wizard Labs Thread.

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Renolizzie

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I ordered PG, VG, some flavors and some bottles on Thursday, 14th. I think I'll have them tomorrow with any luck. I sure wish they'd get nicotine back into steady stock and restock all the flavors and bottles.

Me, too. I finally ordered from RTS after figuring out their prices weren'[t much higher than WL and not wanting to get caught up in a rush again in April:) I'm pretty well stocked now on nic although if I want a two year supply I might have to order a little more:)
 

bace a flunt

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anyone have inside information as to when we might see them offering nic solution for sale? I have my shopping cart ready with some additional flavors and have requested notification on the items currently out of stock including nicotine. thanks in advance
I called them last thursday morning and they said they should have more that afternoon or friday.
 

n19htmare

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had placed my order of flavors, supplies and 60mg nic on 3/9. While that order was processing, I placed a 2nd order of some flavors that came in stock on 3/16. I called today to see if they could combine orders and ship what they had in stock. The only thing holding up my first order was the nic.

To my surprise, they combined both my orders and shipped everything priority (including the nic). Even gave me a refund for shipping I paid for 2nd order (since first order had free shipping and that is what they combined my order with).

These are good people running a good company. Definitely has earned my business :).
 

jtrygg

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had placed my order of flavors, supplies and 60mg nic on 3/9. While that order was processing, I placed a 2nd order of some flavors that came in stock on 3/16. I called today to see if they could combine orders and ship what they had in stock. The only thing holding up my first order was the nic.

To my surprise, they combined both my orders and shipped everything priority (including the nic). Even gave me a refund for shipping I paid for 2nd order (since first order had free shipping and that is what they combined my order with).

These are good people running a good company. Definitely has earned my business :).

I don't know why (probably the move) but my experience has been the complete opposite. Going on 6 days with no processing, meaning this will be my last order from WL. Single liquid nicotine shouldn't take that long to mix, it's not rocket science, and I never received a valid explanation why it's taking so long. Gonna cancel it tomorrow if it doesn't get shipped, more than a week of processing doesn't sit well with me.
 

dsy5

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I don't know why (probably the move) but my experience has been the complete opposite. Going on 6 days with no processing, meaning this will be my last order from WL. Single liquid nicotine shouldn't take that long to mix, it's not rocket science, and I never received a valid explanation why it's taking so long. Gonna cancel it tomorrow if it doesn't get shipped, more than a week of processing doesn't sit well with me.

Ninth day here; ordered on 3/10. I am going to contact them about the delay tomorrow. Seems strange that as soon as someone contacts them to inquire about the delay, they ship immediately. Must be pushing everyone else off to the side. I guess the squeaky wheel gets the oil, er... nic liquid.
 

jtrygg

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Ninth day here; ordered on 3/10. I am going to contact them about the delay tomorrow. Seems strange that as soon as someone contacts them to inquire about the delay, they ship immediately. Must be pushing everyone else off to the side. I guess the squeaky wheel gets the oil, er... nic liquid.

The thing is I'd have no problem with the delay if the banner on their front page mentioned week long processing times. Instead it implies they will start being faster after 3/8 because their wholesale orders are being broken up and only single liquid nic is being offered.

It's just a bummer cause I've tried ordering from them before and despite issues with that order decided to try again.

Ninja edit: dsy5's comment seems pretty valid, apparently my order will be processed and shipped today.
 
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Dothan

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I'm doing my happy dance!!! package on my stand when I got home!!! Mixing in store tonight... I'm a bit disappointed in the folk at WL... put a simple question on my order, no acknowledgment at all... In the past, they bent over backward to answer questions.... oh well growing pains...

I received a call apologizing for no reply this morning... shows why I'm staying a loyal customer! I didn't order anything but flavors this time around, I stocked up in January with enough for a while, so 5 days for me was fast... but I and down to my last bottle of my go to flavor :ohmy: hopefully they restock quick!! will be a real hardship to start playing around for a new favorite :laugh:
 

dsy5

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I'm sure that they are overwhelmed with back orders at this point. With a lot of people suddenly wanting to stockpile out of the fear of the FDA and with their moving operations, it must be fairly difficult to try to keep their operations running smoothly. That coupled with Chinese NY has brought stock of nic down everywhere. I only ordered a small amount of nic to get me by in the short term and was lucky to get in before their web site showed out of stock on every size nic available.

Crossing my fingers that the shortage will once again rebound to previous levels so that everyone will be able to get their supply. I could have ordered more nic, but I only wanted to extend what I had for a month or so and let others do the same. When levels become stable, then maybe some stocking of my freezer.

The folks at WL are great people and I'm sure that they are just as disappointed in not being able to appease everyone as we are disappointed are in the shortages.
 
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Maile

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I received my 3/5 order of ice, ultra pure, needles, and syringes today! Yay! Relieved to get to try ice and ultra pure! I am grateful for the superior packing since USPS abused my box..Everything safe and sound. :) ImageUploadedByTapatalk1363753962.047138.jpg
 

~Sue~Feb2012

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I received my 3/5 order of ice, ultra pure, needles, and syringes today! Yay! Relieved to get to try ice and ultra pure! I am grateful for the superior packing since USPS abused my box..Everything safe and sound. :)View attachment 190034

Sheesh, it seems more often these days people are getting banged up or torn and damaged containers, but yes it's a good thing the contents are layered in protective bubble wraps etc.
 

Renolizzie

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psst....:closedeyes:

Nic is back online.
I had signed up for email alerts, but hadn't got one.
My order just went through.

I'm holding off for a seek or two:) I signed up for email alerts too but didn't get one.

I just picked up some more bottles for nic storage and a few measuring graduated cylinders from a lab supply place. Fun!!!!!
 

xbassman

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I'm holding off for a seek or two:) I signed up for email alerts too but didn't get one.

I just picked up some more bottles for nic storage and a few measuring graduated cylinders from a lab supply place. Fun!!!!!

Don't hold off long.
I've been watching since Feb. when I placed my first order there.
It may not stay up long.
 

Renolizzie

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Don't hold off long.
I've been watching since Feb. when I placed my first order there.
It may not stay up long.

I finally got stocked up for about 18 months worth so I think I'll give everyone else a crack at it but I know what you mean. The nic situation has been crazy.
 

BakuPeg

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psst....:closedeyes:

Nic is back online.
I had signed up for email alerts, but hadn't got one.
My order just went through.

aaaand back out.. Makes me sad.

Note: Orders containing nicotine solutions may not ship out right away, and depending on the number of current orders, may take up to two weeks to process before shipping.

Due to unusually high demand, and the requirements of our lab procedures, this item is currently selling at a rate that far exceeds our lab production.
In order to keep from falling more than two weeks behind production, we are forced to limit stock on this item at this time.
As our production catches up to existing orders we will periodically update the availability on the website.
 
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