Trying to reach Noah/Millie @ Innovapor for order

[sensui]

Hey Noah, Millie;
This is John C....as of late, I've been trying to reach you two via email to place a decent sized supply order prior to leaving on an international trip. I haven't had a response from either of you so I was wondering if the innovapor gmail account is still active? Let me know thanks.

 

[chainer3k]

I've noticed they respond later in the afternoon or at night, EST.

 

[badprincezz]

I can't get clay, millie, or mark on the phone. Clay and Millie have voicemails up stating that they are traveling, where as marks rings once or twice then ya get a message twenty seconds later stating that all servers are busy....

 

[sensui]

I'd hate to take the business elsewhere as I've been satisfied with them on the first order. Is this the general trend they're following? I thought things cleared up with all the shipping delays as of late.

 

[nephilim]

I tried getting a hold of them for like two weeks before I gave up and went with another supplier. lost all m buisness and then some.

 

[chainer3k]

No, the delays certainly have not be polished, but they seem to be moving in a more realistic direction.

I placed my order on 8/5. It will ship tomorrow. That means a full week before it even ships. You can decide if switching to another vendor is worth it or not, I'll make up my mind when I see the product and the QA.

I haven't had trouble staying in contact with Millie via email, though.

 

[Richie G]

So, what's up with the phone calls to suppliers? I've ordered a half dozen kits, countless parts, and accessories from 8 or 10 suppliers and more than my share of e-liquid and have NEVER phoned anyone (a supplier *did* call me once to verify something that wasn't clear).

Ordering directly off a website is easy enough, isn't it? And, it keeps their costs down.

(btw, I've ordered twice from Innovapor sans speaking to anyone. Both orders arrived as ordered)

What's the fascination of speaking to the proprietor? I don't understand...

 

[sensui]

I would use their website normally, but in my past correspondence with Noah, he told me to email the parts I needed (a much larger order than my first) and he was willing to work out discounts not available via codes on the website. That's why I need to contact them. Otherwise yes, website is just fine. I'll give it another day before I try to contact other vendors. Thanks.

 

[UptownRiot]

I'm hearing more and more about trouble getting a hold of a few suppliers. Very interesting.

 

[talmadgemonroe]

Good Luck...

 

[istayhere]

I don't know where all these issues trying to get ahold of the folks at Innovapor are coming from. I recently corresponded with Innovapor on two separate occasions, one for my mistake on an order and another for a missing part. Im both cases they responded that night (I emailed after work about 7pm PST) This response time is better than most of the third party suppliers I deal with at work. In both cases I walked away completly satisfied with the response having each issue dealt with in one email respectively. It may be that I emailed the main email on their website, it seems multiple employees look at that account. If you e-mail an individual at Innovapor you may run the risk of catching them on their day off.

das my 2 cents
Ray