Unable to process orders?!

[Overlord]

Just trying to put in a order, getting the following message.

Unable to communicate with payment processor. Please try completing this transaction later.

 

[Islander]

I had noticed the same problem. I took a look at the website and the following notice has been posted:

"We are in the midst of changing merchant providers. PayPal is not accepting any orders as of now. To place an order, please email your order to <email address>. Thank you for your understanding."

It looks like they were hit with the same problem that Evapers recently encountered.

 

[Wojtek]

Were you able to process the order?

 

[klue]

I tried to place an order today and recieved the following message:

- Unable to communicate with payment processor. Please try
completing this transaction later.

I would like to place my order as soon as I can, so any helpful information would be greatly appreciated!

Thanks.

 

[CaptSpaulding1000]

you need to send an email to Sean and he can help you get the order placed.

 

[klue]

Who's Sean and what is his email address?

Thanks.

 

[CaptSpaulding1000]

sorry Sean runs the website and you can find a link on his site under contact. sorry but i can not post links.

 

[klue]

Ok, I sent an email so hopefully my order will be processed soon. Thanks for the help Spaulding!

 

[boomboom]

Email sent. Payment sent to address he provided. Invoice incoming tonight. Went very smoothly. No problems at all. NO MENTION OF ANYTHING E-CIG IN PAYMENT DETAILS!!!!! That's what screwed this up in the first place. Paypal here's any mention of those dreaded words and account shut down for supplier.

 

[Knapweed]

I ordered a Silver Bullet from the site and got the above message. It took a few days to sort things out and used my wife's Interac account to expedite matters. As it turns out, I may as well have used snail mail and a cheque.

I completed the payment on 18 February but unfortunately, after making payment, it turned out the Silver Bullet was out of stock. I assume they are still out of stock, because I've had no word that my order has been shipped.

Bummer...

 

[Lambontae]

So from what I can tell, many e-cig vendors are having trouble w/ paypal?

 

[bornagainst]

I emailed Sean directly. He took care of my needs IMMEDIATELY.

 

[CaptSpaulding1000]

I emailed Sean directly. He took care of my needs IMMEDIATELY.

I can confirm this emailed Sean from the link on his site and order was shipped the next morning and I have the attys and liquid on my desk already. so all is still working just not as expected.

 

[Ultra]

Thank you all for the support and help, and sorry for the hassles in trying to order lately. Our site is now accepting credit card orders again!!

We have a new merchant provider that is processing the credit card orders, but it will be better integrated into our site very soon.

If you prefer to continue ordering direct, please contact me.

Thanks,
Sean
electronic-cigz.com

 

[boomboom]

Any idea when those Silver Bullets will be in stock Sean?

 

[Ultra]

SB's are in! ... not many left though... most are gone already

 

[Knapweed]

Awesome! My S.B. is winging its way towards me as I type.

Thanks Sean!