VAMO from vaporbreak.com
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There's not a good excuse for Vapor Break sending out VAMOs with the steel springs. They are not safe. However, given their customer service is close to nonexistent, I'm not particularly surprised.
These springs are all the same and have been reported by several people, including me, as working well in their VAMOs. They are better quality than the new VAMO springs. You have to stretch out the bottom just a wee bit to make for a tight enough fit so the spring doesn't fall out when you change batteries.
Hot Spring - Silver Bullet / OmeGa
HeliX hot spring
Silver Bullet/Omega - Replacement Hot Spring
Hope you enjoy your VAMO when your friend returns it.
Still stuck on the "acceptance" but according to the trace track website, it got on the slow boat on the 21. According to registered mail on vaporbreak, it can take 9-25 days so i figured if i give them another week, it doesnt make it here then ill open up a claim and still be within the 45 day limits. I just don't get why everybody that got it from like NY and FL basically the east coast, already got their and they shipped after me. Im in CA btw.
Hi Monk33, well I'm out west too in Idaho and the 3 orders I've had from them so far have been 18-20 days to my door after the order shipped. All this stuff comes in on the east coast, not the west coast so people in the east will generally get their orders sooner.
yeah i understand but it would just seems natural it show that its custom as the same time as the other order
Did you try putting your tracking # into usps.com? What does it say there?
I actually just had a conversation on their chat with a new person there that actually speaks pretty good english and didn't cut me off. Her name is Karen. I had ordered some cheap plastic veristacks ($16 a piece). Well I paid 11 days ago and no ship. I'd been leaving messages to cancel the order and get credit, no response. Talked to Min a few days before this on chat and when I asked him to cancel the order and give me credit he told me to just place another order, yah right, so when he knew there may be an issue or problem the chat just ended, hopefully just the language barrier. Well Karen told me the reason they hadn't shipped was they were out of the red ones and offered to send 2 black ones, I said no just give me a credit slip. She then said I could get my money back from paypal (what?). I told her I didn't want to open a dispute with paypal and to just give me a credit slip and I will order something else with the credit. So she finally said they would issue the credit sometime today, so we will see. My first bad with vaporbreak (maybe) this was my 4th time ordering. We'll see what happens.
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yeah i tried using usps and it just say "acceptance". Ill just give it another week and see if it will come.
Perfect! Thank you, this was just what I needed.
My friend just ordered his own VAMO today and it shipped, so I should have mine back by the weekend! So I can actually use it!
This makes me want to rethink using them, but I had a good experience with the company. It seems that Vapor Break is so hit-and-miss, which is a shame. I was willing to suffer the longer wait for the cheaper price, but I'm also very glad that I actually got my order from them. I hope this all gets worked out for you guys. Does this mean that Health Cabin is the only mostly reliable Chinese site?
FYI, I placed an order on March 4, including VAMO V2 - Stainless Steel Kit. Today I got a message from Vapor Break, saying my order will be shipped today. They said, Vamo V2 SS has been out of stock and they just get them in stock. Hopefully everything will arrive in a good shape. BTW, the new customer representatives are really attentive just like HC. Good for VB.
No credit slip today, found Karen online a few minutes ago and asked why I still have not got credit for my order that I paid for 12 days ago. She said she would talk to her manager (probably Min) and give me a credit ASAP, so we will see as this is really psing me off. Product is good and pricing can't be beat but the service sucks JMO.
UPDATE: Vaporbreak just credited my paypal account so I'm pleased I got my money back.
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I ordered a SS VAMO kit on 2/27 and used the China Post shipping. On 3/1 Min sent me a tracking number, which is still coming up "Not Found" on the 17track site. USPS doesn't find it either.
In the message that included the tracking number, he said "NOTE: We sometimes get reports that tracking does not work. This can happen right up until delivery if the post scanner miss the bar code." Has anyone had this happen before, where the tracking number never worked, but the package showed up? I wonder if maybe when it gets to the US it will start showing up on the USPS site?
I left a message on their web site. We'll see what happens.
In the message that included the tracking number, he said "NOTE: We sometimes get reports that tracking does not work. This can happen right up until delivery if the post scanner miss the bar code." Has anyone had this happen before, where the tracking number never worked, but the package showed up? I wonder if maybe when it gets to the US it will start showing up on the USPS site?
I left a message on their web site. We'll see what happens.
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I got my latest order yesterday from them and suprisingly only took 11 days. I had the tracking # but this time it didn't show arrival at Bethpage NY. I checked the tracking yesterday and it said out for delivery, so it went right from accepted in China to out for delivery, sort of strange but happy with the delivery time, btw was using USPS tracking. I've always have had the tracking # they gave me work though in some manner. Hopefully it will show up for you. If not you still have your paypal dispute option. When I threatened them with this on my order that hadn't shipped in 12 days because they were out of stock they credited my paypal account within a few hours. Try to catch them when they are online, the new girl there Karen is quite helpful and won't cut you off in the middle of your chat. I've never had them respond to any messages I left when they are offline.
I ordered a ss and a black vamo on 2/22. First it was back ordered for the black now they are telling me the ss is back ordered. I can't win for trying. Got a little more time before a place the dispute with PayPal. What we go through to save a few bucks.
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Sent from my iPhone using Tapatalk
I hear you there! I think they are getting a lot of buisness lately (thanks to all of us) and just can't keep up with their orders. Their prices are dirt cheap, I actually went to one of the manufacturers of some of these devices to order in bulk just to see the pricing and it was pretty close to what he's selling his devices for as a single unit.
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Ordered a SS last Tuesday, got an email today, 7 days later, it shipped.
I just got done chatting with "Karen" on the Vaporbreak site about my tracking number not working yet. She checked and said they made a mistake in the tracking number they sent me and gave me a new one. I plugged it into the USPS tracking page and it shows "acceptance" in China on March 2nd.
I just got done chatting with "Karen" on the Vaporbreak site about my tracking number not working yet. She checked and said they made a mistake in the tracking number they sent me and gave me a new one. I plugged it into the USPS tracking page and it shows "acceptance" in China on March 2nd.
Sweet, she is the one to talk to there if you can.
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