Hello, @Verashu. You didn't reply to me here, but one of my emails did get through and I've had a reply from customer service, so you needn't pursue anything on my behalf.
Vapesourcing Q&A / Customer Service
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Hi please give me updates on my packages. Neither of my tracking numbers are working for the 2 that say theyre shipped and the 3rd that I paid 17 dollars for express shipping(4-7 business days. Its been 10 already) for still hasnt even shipped. Please contact me or I'll be needing a refund. I have had no replies from cs either
100286087 is the number for the order that says shipped.
100287172 I just recently learned this one is out of stock so if you could just get me a refund for this one that would be great
Hello @Verashu I placed an order on the site well over a month ago and it's been processing ever since, I've gone through the website for customer service and still haven't received a response back Order #100280585 can you give me any info on it? Thanks-
Hello, the Dovpo Topside Lite Replacement Squonk Bottle is out of stock now, can we send the Dovpo Topside Lite Squonk Mod first?
Yes that would be fine, do you know possibly when the replacement bottle will be in stock?
And thank you so much for getting back with me
Hello，the replacement bottle will be in stock in this week.Yes that would be fine, do you know possibly when the replacement bottle will be in stock?
And thank you so much for getting back with me
Hello @Verashu , I would like to make an order for the Wismec Gen3 dual in Gunmetal ans would like to be sure that it is currently in stock. Could you please advise ?
Thx
Thx
Hello， do you mean this product WISMEC Reuleaux RX GEN3 Dual TC Box Mod 230W if it is, it is in stock now with Gunmetal color.
Hello @Verashu,
I have an order (100292722) and it was for a Pre-Order product. I asked a question on the product page:
and they changed it from Pre-Order to In Stock now.
However, no one answers my emails or queries.
Could you please help me ship my product?
Cheers!
I have an order (100292722) and it was for a Pre-Order product. I asked a question on the product page:
and they changed it from Pre-Order to In Stock now.
However, no one answers my emails or queries.
Could you please help me ship my product?
Cheers!
Hello
I placed an order #100281126 with you on March 6th, 2020 and paid for it that day.
on 03.04.20 you changed the order status to dispatched. And sent me the following tracking id: #H1001930023438402023 cn-sz warehouse
Unfortunately, this id has no information to date.
What about my order and where does my shipment lead?
I've already sent you three emails but you don't react to it at all.
Thank you very much,Hello, you need to choose UBI when you check it.
but today is 16.04.20 and the last track is from 12.04.20 where is the shipment exactly now?
Hello @Verashu,
I have been in contact with Vape Sourcing regarding my order # 100295009. I was finally able to track the shipment on 17 Track, but I haven't seen any updates to the tracking in over 2 days. Can you assist me in figuring out when to expect the order to arrive? I placed, and paid for, the order on 4/6/20 so I'm a little concerned that it hasn't arrived yet. Thank you in advance for your assistance.
I have been in contact with Vape Sourcing regarding my order # 100295009. I was finally able to track the shipment on 17 Track, but I haven't seen any updates to the tracking in over 2 days. Can you assist me in figuring out when to expect the order to arrive? I placed, and paid for, the order on 4/6/20 so I'm a little concerned that it hasn't arrived yet. Thank you in advance for your assistance.
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Hi Verashu. I waited a day and still nobody has gotten back to me about via email about my order, #
that has not moved since April 24th, is something wrong? Please help as I am starting to get very concerned.
100301370
regarding package #420280809274890249338608727242that has not moved since April 24th, is something wrong? Please help as I am starting to get very concerned.
Hello，as one package info is not updated so we have asked freight forwarding to check, we will email you if we have got the answer.
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