VaporShark rDNA

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Newportlocal

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Are you employed by VaporShark?



Also, wow the repair on the rDNA is $80.00? Wonder why it is so much more then the dna 30 at $25.00? Oh, they are repairing the boards now. Hmm, but its a base fee? Still a little foggy on that one.

I have wondered and stated the same myself in this thread quite some time ago. I thought he was a professional doing damage control for them. Interesting you stated that too.

In regards to the chip replacement that is new. I hadn't caught that. With the possibility of ejuice getting in there or if someone put their battery in backwards it is actually a good option. I was more irritated before with people being out of luck if they had a chip issue. The other parts that they might replace have listed prices, but for most looks like a $80 flat fee. I actually feel better about Vaporshark doing that for people. I think it is a good step to taking care of their customer base,
 

Newportlocal

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Fingers crossed for you getting it back tomorrow!

Should work out whether I can get it at the post office or it gets delivered. I have to send out an ejuice trade tomorrow morning anyway so I can follow up at the same time while I am at the post office. That was definitely a USPS issue. But I really hope it clears itself up.:)
 

alistairs

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Also, wow the repair on the rDNA is $80.00? Wonder why it is so much more then the DNA 30 at $25.00? Oh, they are repairing the boards now. Hmm, but its a base fee? Still a little foggy on that one.

I was thinking maybe all the rDNAs are still in warranty so there's no "Diagnostic" service yet for it, so they added the board replacement service for those things not covered by warranty? Be interesting to see if they add a Diagnostic service soon when the first device warranties start expiring. Either way I'm glad they offer a formal repair service as many companies don't seem to care at all once you've bought the device.
 

xcrazydx

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I really need to read up on it and watch some videos. Only concern I have is the coil wire effecting taste, and having to use Nickel 200 alloy.

You can still use kanthal, it just won't regulate the temp.

We should just ignore that donno guy, he must work for vaporshark.

Sent from my HTC One using Tapatalk
 

MidwestGuy

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I'm still enjoying the rDNA on a daily basis; it is my ADV device. Rattly buttons do not bother me; the device is solid as a rock and it just works for me. However, I'm still very disturbed about the whole battery issue. Maybe I'm blowing it out of proportion (please let me know if I am, I'm certainly receptive of any criticism...) but including a battery rated at 6.8A continuous when the actual manufacturer of the electronics recommends a minimum of 12A continuous just really, really bugs me.

Trusted reviewer GrimmGreen recently posted a rave review of the rDNA. His did come with the VTC4 (as did mine). I hope he realizes this issue does exist; I think this issue needs to be escalated to those who intend to purchase the device at this point. This is not the proper battery for this device and I hope that VaporShark resolves this issue soon. A simple solution: include a proper battery (there are fairly-priced non-Sony batteries that can satisfy the limit well), or do not include a battery at all with the device. If a battery is not included, they may want to provide an insert with disclaimer about reverse battery protection (if VaporShark staff is reading this).
 

xcrazydx

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I'm still enjoying the rDNA on a daily basis; it is my ADV device. Rattly buttons do not bother me; the device is solid as a rock and it just works for me. However, I'm still very disturbed about the whole battery issue. Maybe I'm blowing it out of proportion (please let me know if I am, I'm certainly receptive of any criticism...) but including a battery rated at 6.8A continuous when the actual manufacturer of the electronics recommends a minimum of 12A continuous just really, really bugs me.

Trusted reviewer GrimmGreen recently posted a rave review of the rDNA. His did come with the VTC4 (as did mine). I hope he realizes this issue does exist; I think this issue needs to be escalated to those who intend to purchase the device at this point. This is not the proper battery for this device and I hope that VaporShark resolves this issue soon. A simple solution: include a proper battery (there are fairly-priced non-Sony batteries that can satisfy the limit well), or do not include a battery at all with the device. If a battery is not included, they may want to provide an insert with disclaimer about reverse battery protection (if VaporShark staff is reading this).

You're right. It's extremely irresponsible to include a battery that is not even close to what is required to function safely. Vaporshark is a shady company putting out inferior mods. That's all there is to it.

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Heespharm

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I'm still enjoying the rDNA on a daily basis; it is my ADV device. Rattly buttons do not bother me; the device is solid as a rock and it just works for me. However, I'm still very disturbed about the whole battery issue. Maybe I'm blowing it out of proportion (please let me know if I am, I'm certainly receptive of any criticism...) but including a battery rated at 6.8A continuous when the actual manufacturer of the electronics recommends a minimum of 12A continuous just really, really bugs me.

Trusted reviewer GrimmGreen recently posted a rave review of the rDNA. His did come with the VTC4 (as did mine). I hope he realizes this issue does exist; I think this issue needs to be escalated to those who intend to purchase the device at this point. This is not the proper battery for this device and I hope that VaporShark resolves this issue soon. A simple solution: include a proper battery (there are fairly-priced non-Sony batteries that can satisfy the limit well), or do not include a battery at all with the device. If a battery is not included, they may want to provide an insert with disclaimer about reverse battery protection (if VaporShark staff is reading this).

I think it's kind of a non issue... Most mods don't come with any batteries.. The fact they threw in something cheap for the higher ohm vapor is a nice value add

Hana = no
Ipv 2 or 3 = no
Smok tech bec prox or xpro = no
Sigelei 50 or 100 = no
Vs rdna = yes
 
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Silver5656

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I have wondered and stated the same myself in this thread quite some time ago. I thought he was a professional doing damage control for them. Interesting you stated that too.

In regards to the chip replacement that is new. I hadn't caught that. With the possibility of ejuice getting in there or if someone put their battery in backwards it is actually a good option. I was more irritated before with people being out of luck if they had a chip issue. The other parts that they might replace have listed prices, but for most looks like a $80 flat fee. I actually feel better about Vaporshark doing that for people. I think it is a good step to taking care of their customer base,

if you go back and look at his posts, almost all of them are on this specific thread, almost all defending or promoting vaporshark. While I did not take the time to read all of them, I think that is pretty unusual(unless he disclosed that he is in fact connected to them? in which case that is cool).
 

Silver5656

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I think it's kind of a non issue... Most mods don't come with any batteries.. The fact they threw in something cheap for the higher ohm vapor is a nice value add

Hana = no
Ipv 2 or 3 = no
Smok tech bec prox or xpro = no
Sigelei 50 or 100 = no
Vs rdna = yes

In my opinion, it would have been better to not include a battery. Including a battery that is NOT in the recommended range of evolv irks me. I guess that's really their decision though.
 

shawnthor

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Mar 25, 2014
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I think it's kind of a non issue... Most mods don't come with any batteries.. The fact they threw in something cheap for the higher ohm vapor is a nice value add

I think that it being out of spec suggested by the chip manufacture is not a good idea and could be one that comes back to bite them. In my opinion they should just put in something safer or remove the battery all together. They are using the battery to get a leg up on the competition, so do it right or not at all.

My personal experience is that they had a Sony VTC4 listed at the time of purchase, but shipped with a Panasonic. When I called them to tell them about it they wanted me to pay to have the Panasonic shipped back to them. I have dealt with a lot of companies over my time and never had one pull some stuff like that. You screw up? No problem, but at least make it right. Real messed up thing, after I got off the phone they had the guy remove the Sony VTC4 from the page... I have also seen others that had this happen who are not very happy, which they shouldn't be.
 

mitro

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@mitro had a really good posting on their Facebook page; well written and objective. Unfortunately, VaporShark delete it. @mitro - do you still have that text? I think it would be good to have it curated here. :D
I have a screenshot of my post and their reply. Unfortunately it's on my work computer and I don't work until Wednesday. I'll post it then.

I did a little testing today on the NCR18650B and VTC4, but I have more to do. 2 tests took 7 hours, so results don't come quickly. :) The "B" actually did all right in the 15-17 watt range. Do I recommend it? No. It's not a safer chemistry cell, but I didn't see anything alarming. Beyond that range, absolutely not.

Not to be repetitive, but the real problem is their 0.65 ohm disclaimer. I assume (always dangerous) that they just plugged 4.2v and 6.8A into an Ohm's law calculator. You can just as easily exceed the maximum constant discharge rate with a 1.5 ohm coil. Apparently they don't understand that.

The disclaimer should say "Don't use this 30 watt device over 15 watts because the included insufficient battery may blow up in your face." I don't think that would help sales though. :facepalm:
 
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peraspera

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So made in China is only rumors and innuendo?

It's actually a bit more than that. Haven't a clue where the current models are being made but the original Vapor Shark looks to have been made by S-BODY in Shenzhen, China. One would expect if VS was using a country for assembly with a good reputation for QC they would advertise that fact.

I wanted a very small form factor DNA 40 mod with replaceable batteries very badly so pickin's were mighty slim. Despite my better judgment after VS's sketchy customer service I crossed fingers/toes and pre-ordered one of the DNA 40s.

VS's site says they are including a LG 2500mah 35A battery with my order. After some very quick reading that battery seems to really be 20 amp continuous. Specs for the DNA 40 call for 16 amp continuous so that's an improvement over the NCR18650B craziness. Perhaps the complaints worked.
 

Silver5656

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2 things.

1. How did you preorder your VS dna40?

2. I noticed that the vaporshark website now says:

Disclaimer: The panasonic NCR18650B is an excellent option for the majority of users, however; for builds below .65 ohms we recommend the use of a battery with a higher amp limit, such as the Sony US18650VTC4
 

Krashman Von Stinkputin

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almost every piece of electronic equipment has parts made from china. not saying this is bad. I am one of the few believers that items made in china can be just as good (or even better) than products made in the US.

Made in China
Bruce-Lee (1).jpg

Made in Amurica
MC.jpg
 

peraspera

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2 things.

1. How did you preorder your VS dna40?

Vapor Shark rDNA (DNA40D Pre-Order). Once you put one in the cart is says, "* Pre-Order, All NEW rDNA's will ship Tuesday 10/28/14," not that I particularly have much faith that it will ship that soon.

2. I noticed that the vaporshark website now says:

Disclaimer: The panasonic NCR18650B is an excellent option for the majority of users, however; for builds below .65 ohms we recommend the use of a battery with a higher amp limit, such as the Sony US18650VTC4

Shame on them. I guess VS considers a battery that meets the chip's specs a new feature. :( From the rDNA DNA40D page:
New features include:

- LG 2500mah 35A 18650 Battery
- Gold plated, Spring-loaded center pin
- Integrated wireless charging, with available Micro-USB port
- Matte Black


Edit: This isn't looking promising for ending well. My order is marked as shipped and I got duplicate shipping notice emails with a tracking number. The site said that UPS labels are created upon placing an order but I chose USPS shipping. I sent an email to CS.
 
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