Glad to hear you did what you felt was right. He got caught trying to make money from someone by selling them the wrong thing, when he could have made a lifetime customer by selling him the right thing. An MVP and a nice kanger tank maybe? Now the shop is out two customers... good!
I have also been thrown out once, and almost again recently.
I will not tolerate being lied to or rude service for a second. If I hear an employee lying to someone really just trying to quit smoking I will call them out on it right then and there.
I have told an employee that they had no idea what they were talking about more than once. Just because you have a wool cap, some tattoos and can wrap a coil on a mech mod does not make you an expert. Some of them sure do act like they are... elitist hipster weirdos... I do see them push mech mods and drippers on folks brand new to vaping and I have pulled more than one customer off to the side to help them out. Did it in Houston and got thrown out... I was going to get the guy to spend money... just not waste it on an itaste VTR that he didnt need and wouldnt fit the tank he already had without the extention.
My most recent near miss was me trying to return an Dovpo VW that had a bad USB port after 1 week, it also would shut off for no reason. I was told I had 30 days to exchange or return it if it didnt work correctly. The story changed when I brought it back however.
I told them " this is the policy, this is what you told me when I bought it. I just want to exchange it, and will still end up spending more money on juice and coils " I am in that shop every 3 weeks before and right after I leave work offshore. I got treated like I was bothering them and had some guy in the back trying to "fix" it. I told him not to bother because I was not going to take back a defective item. I finally raised my voice and asked them to get the owner on the phone before they let me exchange the item. I owed them 3 dollars and change on the mod I settled on and some coils. I really really really wanted to buy 3 or 4 bottles of high VG 6ml juice for my Atlantis but not after getting treated like that.
A few days prior to my visit to that shop I withdrew $14,000.00 cash out of the bank and spent $10,500.00 on an RV. I pulled a stack of 35 one hundred dollar bills out of my front pocket acting like I was looking for a smaller bill. I made them break a hundred to pay them $3.16 i owed them. I expected to spend the full 14,000 on my RV but got an unexpected deal... I was drooling over a provari p3 and the kanger subtank... They will never see another penny from me.
