Website Redesign Update
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Awesome to see our shipping hasn't been effected
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Mini-update: we are still offline and testing. We will not be open at all over the weekend and I'll have to check to see if we will be opening at all next week. I plan to but I have to ensure some operations on the back end of the website are working. If we do open with this interim website it will be non-scheduled as the website is still rough and likely won't handle the connections required from an announced opening (so many people on the page pressing F5 creates a pseudo DDOS attack and can crash the interim website)
thanks for the update! oh and one bug i noticed when trying to create an account. the screen where you fill in user info, the text was the same color as the background. so it made it hard to tell what info was needed for each box.
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The reason why people are pressing F5 is because the information you are posting here needs to be posted on the avejuice.com homepage and updated regularly with all pertinent information. Not only will this eliminate mass people refreshing the page but will give your customers the information they need so they don't have to waste their time constantly checking to see if your site is up. I believe this would be greatly appreciated by your customers like me who are still trying to restock your juices.
Awesome to see our shipping hasn't been effected
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Mini-update: we are still offline and testing. We will not be open at all over the weekend and I'll have to check to see if we will be opening at all next week. I plan to but I have to ensure some operations on the back end of the website are working. If we do open with this interim website it will be non-scheduled as the website is still rough and likely won't handle the connections required from an announced opening (so many people on the page pressing F5 creates a pseudo DDOS attack and can crash the interim website)
Thanks for the update Ben.....but you're saying it's gonna be at least another week? Maybe more? Who knows?
Man...some of us got lucky the other night when you were testing.....some more than a week ago when you opened briefly.....but most of us are OUT of juice and having to vape something else. This situation really sucks.
Isn't there something you can do to help us out? Maybe via PM here and we can PayPal you money for a few bottles? There's really only what, a dozen or so of the seriously faithful following this and waiting? I know that's not the norm but sometimes you just have to go outside the box to help out your customers. Most of us...a few bottles will last a month or more.....and by then things would be back to normal.
yay my order was delivered a day early!
O the vagaries of the USPS. I live just 30 miles from Ben and you live on the other side of the country.
Yours has been delivered and mine is still two days away.
I'm not an IT expert at all but I can't understand how it can take this long to get a website up and running. I know you guys have more customers than any other vendor but on the big scale you guys aren't nearly as big as most web-based companies. You would think your web developer would be familiar with this sort of thing.
one thing is clear Ben is posting updates based on what he is being told and he thinks its normal to be in this situation, but for sure anyone knows anything about e-commerce knows that x-cart and dedicated server shouldn't take months to get up and running.
In the latest update he sais they are working on the back end, x-cart has most extensive setup for back end and for e-juice business there is nothing that needs doing at the back end, I'm guessing he just learned about catalog mode in x-cart
so lets wait and hope that the developers will learn everything they need to lear about x-cart and pass it on to Ben.
In the latest update he sais they are working on the back end, x-cart has most extensive setup for back end and for e-juice business there is nothing that needs doing at the back end, I'm guessing he just learned about catalog mode in x-cart
so lets wait and hope that the developers will learn everything they need to lear about x-cart and pass it on to Ben.
I don't do any web support, but I'm a Server Engineer for a massive financial institution. I specialize in Solaris and AIX, recently zLinux (Linux on IBM mainframes; zOs and zVM s390's). My team supports about 3k servers running anything from WebSphere to Oracle to dedicated Java. We measure outages in seconds as loss of service can costs thousands of dollars every second. (you can probably guess who I work for)
One of two things is happening here: Either the developers (app support folks) have absolutely no idea what they are doing, or they're not working on it...only doing a bit here and there and testing when they can. A dedicated effort by knowledgable staff would have produced a working, load tested solution in days. This is nothing new, plenty of examples to use.
One of two things is happening here: Either the developers (app support folks) have absolutely no idea what they are doing, or they're not working on it...only doing a bit here and there and testing when they can. A dedicated effort by knowledgable staff would have produced a working, load tested solution in days. This is nothing new, plenty of examples to use.
Agreed.. Perhaps a we could start a list that Ben could go down and assign a time or code to place an order that could be pm'ed a day or more in advance as to limit traffic in a fair and equitable manner. Ben mentions the constant f5-ing is troublesome for the system the code would aleiviate that problem. With this system I am sure we could get most or all of the starving through so when the public opening occurs the huge surge could be minimized to a point that the servers do not crash.
Perhaps selling only large bottles would make this process easier. Please help us out here Ben. Give us the nod and I am sure we could start such a list.
Either he is letting a friend or relative design the site, or he is doing it himself. That is the only logical explanation based on the available evidence, my dear Watson
Either he is letting a friend or relative design the site, or he is doing it himself. That is the only logical explanation based on the available evidence, my dear Watson
I'm kind of hoping he is doing it himself cause its easier for me to empathize with him. I hope he's not too stressed out because of us being hard on ave. And if he is actually paying someone for this then I'm pretty sure he should fire them.
First off.. I have nothing but interest involved here. But after updating myself on this thread and reading this suggestion, I can say from experience that this will keep loyal (Obviously very loyal) customers happy,and is very easy to do. My favorite vendor was in this situation (a bit different circumstances) and did this for his/hers loyal customers.....although it was through e-mail
Don't stress about it man. At least hopefully we won't have to worry about this again for a while. We need you making juice, not on nerve pills. Unless they're good ones lol!
It will happen when it happens. Sure its inconvient but not life threatening. It shouldn't result in anyone going back to smoking because their ADP isn't available and if it does then that speaks volume about that person.
Came home this morning from work and received some great Fathers Day gifts. A nice Blackhawks shirt and 2 bottles of BB. I was lucky enough to order some Wednesday night (don't know what made me check the site while watching the hockey game), and it must of showed up on Saturday. Thanks for the great service Ben.
Happy Fathers Day to all
Happy Fathers Day to all
Just posted this in another thread, but want to put it here since a lot more ppl read this thread.
Just want to say, Happy Father's Day to all the dads out there. If your dad smokes, please try to convince them to vape so u can have them for a little while longer. There was a study I read a scientific study that said people who quit smoking in their 30's didn't really have an affect on their lifespan. If they quit in their 40's, it took 4-7 yrs off their life. If they quit in their 50's or older, it took 10+ yrs off their life. We want our dads around as long as possible. Love u dad!
Just want to say, Happy Father's Day to all the dads out there. If your dad smokes, please try to convince them to vape so u can have them for a little while longer. There was a study I read a scientific study that said people who quit smoking in their 30's didn't really have an affect on their lifespan. If they quit in their 40's, it took 4-7 yrs off their life. If they quit in their 50's or older, it took 10+ yrs off their life. We want our dads around as long as possible. Love u dad!
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