Why do people think it's acceptable for online vendors to shut down their ordering systems?

[xan13x]

I could be wrong, but this kind of reeks of envy... See the same thing when anything rare or sought after is out of stock or unavailable. The people who can't, won't or don't want to do a little extra to get the item resort to "well... I didn't want it anyway, and you're dumb for having it!"

Also, as several have pointed out, even massive retailers have outs in some things regularly. Small niche businesses are far more susceptible, so it's reasonable that they have inventory or supply issues. They just don't have the manpower to meet global demand in the case of online stores. Again, you can choose to not shop them, but setting a phone alarm for 8am pst to grab some ave juice isn't particularly cumbersome...

 

[druno17]

setting a phone alarm for 8am pst to grab some ave juice isn't particularly cumbersome...

I feel the same about AiV, they open every Tuesday night at 10:59 EST and stay open until they reach capacity (usually 24hrs). What's difficult about that? Doesn't bother me at all. Better than being open all the time but products out of stock until....????? (looking at you MBV)

 

[Caridwen]

Some are very small 1-2 person operations and they can't keep up. Some do it because they want to keep the business small, either for tax purposes, a few in the military, some retired and may want to limit income if it's a side business. Lots of reasons I've heard.

Running a small business isn't an easy proposition or maybe not as easy as the person anticipated. It's not always because business is booming - think of all the small business you know about that have closed.

If it's hardware, I've been in enough co-ops to know how difficult it is to get a perfect order in a timely manner. I think for people selling hardware/accessories the ordering process is difficult.

If it's a good reason, I'll stick around. It it happens constantly with no real reason given, I shop elsewhere.

 

[unquiet]

Hmm.
Do you also expect your average B+M store to be open 24/7?

I agree that "jumping through hoops" can be supremely irritating.
On the other hand, we consumers can be some real spoiled and entitled SOBs these days.

 

[fourtytwo]

I think I know the vendor the OP is thinking about and I have bought from them before. They have excellent products at fair prices. That is one of the reasons for the high demand.
The problem is they are in a very rural area and have found it very difficult to get extra people to assist.
I think the mom and pop nature of a lot of these companies is thier greatest problem and asset. Many of them find it too difficult to expand and yet are tiny enough to change products very quickly.

 

[Caridwen]

I could be wrong, but this kind of reeks of envy... See the same thing when anything rare or sought after is out of stock or unavailable. The people who can't, won't or don't want to do a little extra to get the item resort to "well... I didn't want it anyway, and you're dumb for having it!"

Also, as several have pointed out, even massive retailers have outs in some things regularly. Small niche businesses are far more susceptible, so it's reasonable that they have inventory or supply issues. They just don't have the manpower to meet global demand in the case of online stores. Again, you can choose to not shop them, but setting a phone alarm for 8am pst to grab some ave juice isn't particularly cumbersome...

I don't know how long you've been vaping, but anyone that has been vaping for any period of time has grown frustrated at some point trying to order and everyone being out of stock. It does happen.

 

[SissySpike]

I order from Cloud 9 Vaping sometimes. The owner has health issues so she only has it open wed and sat and sometimes she misses those days. They have above average customer support. They ship quickly. Its no biggie to me as Im not ordering something I need but more of a want.

Im not self centered enough to think the world goes about things to suit me. So far not one vendor has asked me to tell them how to run their store.
If I do not like how a store dose business I dont give them my money. Pretty simple fix.

Now if I really want things to go just for me I wouldn't concentrate on online vendors Id have a special lane for only me to drive in so Id never have to drive around any of you people ever again! ;-)

 

[RoseB]

If a business has to close temporary, because they reached capacity it doesn't make me mad. That is honest, and a smart business move. When you can't fill an order, and take a persons money- not good. I don't want to pay for something, and find out after the charges have been made about a long wait. When things are out of stock I see it as an excuse to try something new. Or try a new vendor. Why get ......? Your blood pressure is going to go up over something you have no control over. Why bother?

 

[skyztheLynnit]

I could be wrong, but this kind of reeks of envy... See the same thing when anything rare or sought after is out of stock or unavailable. The people who can't, won't or don't want to do a little extra to get the item resort to "well... I didn't want it anyway, and you're dumb for having it!"
..

Envy? Maybe you meant to use a different word? If a vendor doesn't have a product in stock that I need/want.. I'm disappointed ..but not envious.

 

[shakeytails]

I have to agree with the OP. I've attempted to look at AVE site just to browse. I'm not on some mad quest for BB. But I did want to see what kinds of juices and/or other stuff they had. It's highly annoying to me to not even be able to browse. "Out of stock" designations don't bother me at all- that happens all the time with both retail and B&M establishments of all kinds. I think shutting down the whole website randomly is stupid, and I will not support that particular business model.

 

[Glen Snyder]

 

[xan13x]

I don't know how long you've been vaping, but anyone that has been vaping for any period of time has grown frustrated at some point trying to order and everyone being out of stock. It does happen.

I've had plenty of hobbies in my lifetime that had aspects of rarity or limited manufacturing. I don't know if some people just aren't used to the idea of something not being available 24/7, but in my mind it's just part of it.

 

[xan13x]

Envy? Maybe you meant to use a different word? If a vendor doesn't have a product in stock that I need/want.. I'm disappointed ..but not envious.

The reason I said envy is because the OP sounds like "why would anyone put up with this blasphemy!?"

He sounds angry, not disappointed, that people are willing to deal with small inconvenience for certain products, and thus frustrated with them for "enabling" what he considers unacceptable behavior.

I'm just saying that I've heard that sort of tone many times, and it usually stems from envy.

 

[dokebilee]

If a vendor that you order from doesn't have the juice in stock, or they are closed for some particular reason, then just buy from another vendor. Never limit yourself to one vendor, don't put all your eggs in one basket. Sure it is frustrating at times but you have to remember that they don't intentionally close out their shops to piss you off. You can hate me for saying this but one should be happy with what they have achieved thus far, being off of analogs that is, and stop feeling so entitled to everything. Learn to make your own liquid or maybe find a vendor that mass produces their liquids.

 

[xan13x]

If a vendor that you order from doesn't have the juice in stock, or they are closed for some particular reason, then just buy from another vendor. Never limit yourself to one vendor, don't put all your eggs in one basket. Sure it is frustrating at times but you have to remember that they don't intentionally close out their shops to piss you off. You can hate me for saying this but one should be happy with what they have achieved thus far, being off of analogs that is, and stop feeling so entitled to everything. Learn to make your own liquid or maybe find a vendor that mass produces their liquids.

The OP didn't say, so I don't know which products or vendors he's talking about, but with juice, I just order larger quantities of something I know has dodgy availability. Same with ikenvape or whatever...

Now, with mods or RBAs that have crazy wait times or whatever, check the for sale forum maybe? A lot of these vendors are 1-5 people and for reasons already brought up can't or won't make enough to cover the whole world.

 

[InTheShade]

The reason I said envy is because the OP sounds like "why would anyone put up with this blasphemy!?"

He sounds angry, not disappointed, that people are willing to deal with small inconvenience for certain products, and thus frustrated with them for "enabling" what he considers unacceptable behavior.

I'm just saying that I've heard that sort of tone many times, and it usually stems from envy.

Envy of what specifically? I'm confused with the use of the word envy in relation to the OP's OP.

 

[BlueMoods]

I think it's fine but then I sell eggs. Now is it better for me to put a sign up saying "No eggs today" or let people still stop and have to ask if I have however many dozen they want when I don't have even 1 dozen because the birds (my wholesale supplier) did not lay (deliver) what I was low or out of stock on and I already have a few customers that have paid and are waiting for eggs?

Is it smarter for me to sell 1 dozen to an individual, or claim out of stock so I can provide the 10 dozen the cafe needs that day even though I have 8 dozen in the fridge? Pretty simple, fill the larger order first, it's more profit, better to loose 2.00 than lose 20.00 and, better to loose a potential 2.00 per week over the known 20.00 per week.

Just good business sense.

 

[Ref Minor]

Envy of what specifically? I'm confused with the use of the word envy in relation to the OP's OP.

The poster has issues over the topic if you read his prior postings.

 

[Caridwen]

The reason I said envy is because the OP sounds like "why would anyone put up with this blasphemy!?"

He sounds angry, not disappointed, that people are willing to deal with small inconvenience for certain products, and thus frustrated with them for "enabling" what he considers unacceptable behavior.

I'm just saying that I've heard that sort of tone many times, and it usually stems from envy.

Let's stick with the topic and not assign motivations or make it personal regarding the OP starting the topic.
Feel free to disagree with the topic.

 

[Spazmelda]

I don't really see what there is to argue about. Either the business will be acceptable enough to its customers, or it won't. If it's not acceptable enough they will lose customers, not gain new ones, and go out of business.