That's how it works with me too, it takes 2 hours to get to a good shop in Reno
It really depends on the business. The vape businesses I watch go under are the tobacco shops now carrying vape products, with customer service similar to a liquor store. There is only one store I know who can pull off charging to teach you to build a coil around here and that's only because you can walk in and buy a 150w sigelei for $99. Ive seen them run specials as low as $70 for the 150w sigelei and iPV3.I've seen a LOT of businesses go under, while trying to provide good customer service to everyone
I don't get it!? Don't like the price, do it yourself. An oil change can cost 100$ easily. 15$ to build a dual coil attie, overhead, liability, etc. A build can last for at least a month or two if cared for properly. How many disposable coils would one toss in that timeframe? Shops are there to make money, no money, no shops. Pretty simple equation.
Of all of the posters here, who among you has owned and run a face-to-face business of any kind? Given some of the responses above, the answers to my question, if honest, could be interesting.
$100 for an oil change? Maybe if you are getting a flush, tire rotation and multi point vehicle inspection along with it but when I get an oil change, it's $20 or less. Sometimes it costs me more to DIY then taking it to an oil change place. And they are using the premium oil.
And we know shops are there to make money. There is a lot more money to be made through customer service then there is for charging to make a simple coil that costs pennies.
Now with the affordability and convenience of online shopping, nobody really needs a B&M. Those store owners and employees need us a whole lot more then we need them.
Now why would I give you $240 plus tax for a DNA 40 that I can just buy straight from HANA for $209 with free shipping and zero tax? Why would I spend $30 to $40 for a battery charger when I can buy the same charger on Amazon for $15? And if you have a hard time building, you can always buy a bag of premade coils for less then $10 total. I've seen bags of coils sell for as little as $3.
So why do we go there? It's the friendly atmosphere and exceptional customer service. It's going above and beyond with those little extras that create a strong relationship and actually get you excited to do business with them again.
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that's what my local B&M charges $5 and you get their skill, some expertise in showing you if you so desire and a not bad cup of coffee, in a nice air conditioned store front that's cheap in my book, until I got down how to do it (safely) I sure had them do it.*shrugs*
"...a simple coil that costs that costs pennies" is a statement that tells me you know little to nothing about the costs of doing business. Even at minimum wage, without considering any other costs of any kind, a fifteen minute coil build will make a coil cost well over pennies. And that is the direct wage cost only for the employee. Direct wage cost is only about 60% of the actual cost per employee; there are non-wage costs to each employee. After the direct wage cost and non-wage costs of an employee then you add the cost of the building, liability insurance, utilities, inventory acquisition, maintenance insurance, fixtures and equipment, computers, credit card charges, bad check fees, taxes, license fess.
Saying that a coil costs "pennies" to make is naive to be kind.
Well in my experiences with the ones who are doing it as a gesture and not for dollars are teaching about safety as well. A lot of shops will twist you up a coil, take your money and send you on your way.The problem I have with shops offering a coil building service isn't the cost, at all. My issue is safety. If a customer comes in and requests a sub ohm coil, but obviously displays absolutely no knowledge of battery limitations or other risks involved, then building this customer a super sub ohm coil is irresponsible, whether the shop is charging or not. I would hope the shop is at least asking enough questions to get a feel for the customer's experience level. If someone vents a battery or blows up a mod, due to his own actions, in his house, it's one thing. If he does so as a result of something a shop did, as a service, it's another, and it reflects on all of us.
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Having worked in a vape shop, I agree. Although this shop offered to build coils for customers free of charge, it did take time away from other customers looking to purchase items in the store.
Don't get me wrong, I enjoyed making coils for customers. I could show them techniques that I had learned to make better coils, and also insure that they were using the proper batteries and other safe measures for safer vaping. I don't particularly like making coils (its a necessary evil), but its a part of vaping. I can see offering the first coil/wicking for free, but considering the time involved for replacements, $10 - 15 does not seem extreme. Some customers wanted a new coil every couple of days.
BTW, this shop refused to build coils below 1.0 ohm for safety reasons. If someone wanted supervision while they built sub-ohm coils themselves, we would do that and provide the ohm reader if they didn't have their own.