I've still yet to get a confirmation email and I ordered 2 weeks ago, sent 3 emails asking why this is. Not one response
try texting the phone # below. there is a chance somehow your order did not go through?
Address: 523 South Westmoreland Ave, Los Angeles, CA 90020 (Not a retail location, online orders only)
Phone: 1-562-999-2945 [SMS]
Hours of Operation: M-F 8AM-4PM PST
Emails answered within 24 hours M-F
No orders shipped Saturday - Sunday