I’ve been thinking about this for awhile now and given what I read all over the Forum . . . I would do it, however I think it should be posted By Smokeless Image (just in case and so it doesn’t get accidently deleted later) . . .
I really believe it is about time we had a separate thread (possibly a “sticky”) About and For Smokeless Image Customer Service and their Personel . . . A thread that everyone can discuss their experience with and their Praises for Smokeless Image Customer Service and specifically Individual Employees of Customer Service . . .
Kind of a “Commendation” Thread that everyone can see (especially the SI “Higher Ups” & "Bosses") and the employees can read if and when they ever find time to come here or that someone from Smokeless Image can print out and even show them and put in their permanent employment files . . . (BTW: If you do have this thread started – you have my permission and of course - Please feel free to move this all over to that thread . . . )
And On that Note I would like to start off with the first 3 Formal Commendations . . .
First Commendation:
Smokeless Image & SI Customer Service: How nice to actually have a Vendor Care about their Customers as much as Smokeless Image does . . . Now - I am not saying there are not Vendors out there that do not have good customer service or care for their customers, because I have gotten really good customer service and other Vendors that have gone out of their way to assist “Me” in more ways than one . . . HOWEVER, it has got to be said that Smokeless Image Customer Service is right on top - If Not Number 1 . . .
Each and every Smokeless Image Customer Service Representative deserves “Kudos” for a Job Well Done ! ! !
Second Commendation:
“Imagine”: – What can I really say that hasn’t been said already about her though out the Original Smokeless Image Thread and Now the Smokeless Image Forum . . . Not only is she “ALWAYS” on top of the discussions and replying within a timely fashion to ALL Questions, Concerns, and Issues that anyone has concerning the Smokeless Image Product Line . . . If per chance she doesn’t know right off the top of her head – she will find out the information and get back to you asap . . .
Besides the fact, that it seems as though “Imagine” is ALWAYS HERE . . . at least one way or another and when you least expect it . . . be it during the late nights (when she should be HOME), during late nights (when she should be asleep), holidays and even her vacations (when she should really be off and not here at all) . . .
And one of the best things about “Imagine” is – she is always direct and honest, almost to a fault . . .. . . And there seems as though there is nothing she cannot achieve or get done for the Smokeless Image Customer . . . be it via “Not So Subtle” hints or just plain right hit over the head suggestion . . . “Imagine” is always willing to discuss almost any issue – be it a product Smokeless Image sells or not . . . If Smokeless Image does not carry it – YET (that is) . . . She will direct you to where You can get what YOU NEED . . .
As far as I am concerned, “Imagine” is not only “TOP NOTCH” and One of the Best Representatives Smokeless Image could have as a “Forum Supplier” here on ECF . . . She is and always will be Our Own . . . BIG "KUDOS" ! ! ! to YOU “Imagine”
Third Commendation:
“C00KI3M0NST3R”: . . . WOW ! ! ! Just Plan - WOW ! ! ! What an Absolute Pleasure talking with “Cookie” . . . Be it via a Forum Post, a PM, “Live Chat” or even Personally on the phone . . . Then again, given who she is and whom she is working for, I wasn’t that surprised that “Cookie” not only followed-up, she followed though and extended herself to assist me with a couple of problems I was experiencing with one of the products I have and with my recent order during the past sale . . . I am extremely pleased and grateful for everything she did and her help .
Hey – and I do not think that is easy to do, because “Cookie” has some big shoes to step into with all “Imagine” has done for “US” . . . AND from my experience with her today, she can walk right alongside of “Imagine” and feel proud of being a Smokeless Image Representative . . . JOB WELL DONE - YOUNG LADY – SPECIAL “KUDOS” to YOU . . . Oh yea – before I forget “YOU”RE” a lot of FUN on the threads too – Thank You for Joining in with all of “Us’ in the Asylum here in “Voltville” . . .
(BTW: 2 things - What “Cookie” did today actually moved me enough to want me to have this thread started and “Imagine” – I am so happy you brought “Cookie” to “Us” and if you were the one to “train” her - I think you should be just as proud that she can walk along side of “YOU” as I am to know she can – You did well and knowing "You" I would not have expected any less )
(OH “Imagine” – BTW: Before I forget If this does become a Thread or even a “Sticky” . . . And I do dislike to keep asking . . . However, “We” want those Photos too . . . Come on now if we can post a picture of ourselves the Smokeless Image staff can too . . . It would be nice to see a picture of the people we get a chance to talk to every so often . . . Especially since - They get to see “Us” . . . )
I really believe it is about time we had a separate thread (possibly a “sticky”) About and For Smokeless Image Customer Service and their Personel . . . A thread that everyone can discuss their experience with and their Praises for Smokeless Image Customer Service and specifically Individual Employees of Customer Service . . .
Kind of a “Commendation” Thread that everyone can see (especially the SI “Higher Ups” & "Bosses") and the employees can read if and when they ever find time to come here or that someone from Smokeless Image can print out and even show them and put in their permanent employment files . . . (BTW: If you do have this thread started – you have my permission and of course - Please feel free to move this all over to that thread . . . )
And On that Note I would like to start off with the first 3 Formal Commendations . . .
First Commendation:
Smokeless Image & SI Customer Service: How nice to actually have a Vendor Care about their Customers as much as Smokeless Image does . . . Now - I am not saying there are not Vendors out there that do not have good customer service or care for their customers, because I have gotten really good customer service and other Vendors that have gone out of their way to assist “Me” in more ways than one . . . HOWEVER, it has got to be said that Smokeless Image Customer Service is right on top - If Not Number 1 . . .
Each and every Smokeless Image Customer Service Representative deserves “Kudos” for a Job Well Done ! ! !
Second Commendation:
“Imagine”: – What can I really say that hasn’t been said already about her though out the Original Smokeless Image Thread and Now the Smokeless Image Forum . . . Not only is she “ALWAYS” on top of the discussions and replying within a timely fashion to ALL Questions, Concerns, and Issues that anyone has concerning the Smokeless Image Product Line . . . If per chance she doesn’t know right off the top of her head – she will find out the information and get back to you asap . . .
Besides the fact, that it seems as though “Imagine” is ALWAYS HERE . . . at least one way or another and when you least expect it . . . be it during the late nights (when she should be HOME), during late nights (when she should be asleep), holidays and even her vacations (when she should really be off and not here at all) . . .
And one of the best things about “Imagine” is – she is always direct and honest, almost to a fault . . .. . . And there seems as though there is nothing she cannot achieve or get done for the Smokeless Image Customer . . . be it via “Not So Subtle” hints or just plain right hit over the head suggestion . . . “Imagine” is always willing to discuss almost any issue – be it a product Smokeless Image sells or not . . . If Smokeless Image does not carry it – YET (that is) . . . She will direct you to where You can get what YOU NEED . . .
As far as I am concerned, “Imagine” is not only “TOP NOTCH” and One of the Best Representatives Smokeless Image could have as a “Forum Supplier” here on ECF . . . She is and always will be Our Own . . . BIG "KUDOS" ! ! ! to YOU “Imagine”
Third Commendation:
“C00KI3M0NST3R”: . . . WOW ! ! ! Just Plan - WOW ! ! ! What an Absolute Pleasure talking with “Cookie” . . . Be it via a Forum Post, a PM, “Live Chat” or even Personally on the phone . . . Then again, given who she is and whom she is working for, I wasn’t that surprised that “Cookie” not only followed-up, she followed though and extended herself to assist me with a couple of problems I was experiencing with one of the products I have and with my recent order during the past sale . . . I am extremely pleased and grateful for everything she did and her help .
Hey – and I do not think that is easy to do, because “Cookie” has some big shoes to step into with all “Imagine” has done for “US” . . . AND from my experience with her today, she can walk right alongside of “Imagine” and feel proud of being a Smokeless Image Representative . . . JOB WELL DONE - YOUNG LADY – SPECIAL “KUDOS” to YOU . . . Oh yea – before I forget “YOU”RE” a lot of FUN on the threads too – Thank You for Joining in with all of “Us’ in the Asylum here in “Voltville” . . .
(BTW: 2 things - What “Cookie” did today actually moved me enough to want me to have this thread started and “Imagine” – I am so happy you brought “Cookie” to “Us” and if you were the one to “train” her - I think you should be just as proud that she can walk along side of “YOU” as I am to know she can – You did well and knowing "You" I would not have expected any less )
(OH “Imagine” – BTW: Before I forget If this does become a Thread or even a “Sticky” . . . And I do dislike to keep asking . . . However, “We” want those Photos too . . . Come on now if we can post a picture of ourselves the Smokeless Image staff can too . . . It would be nice to see a picture of the people we get a chance to talk to every so often . . . Especially since - They get to see “Us” . . . )
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