Customer testamonials

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Vapoor eyes er

ECF Guru
ECF Veteran
Sep 13, 2011
11,028
8,945
Toronto, Ont.
Hi Jason. Just to let you know I received my Megladon Starter Kit and everything is in great shape. Thank you very much and considering the horror stories I've heard about deliveries to Canada I'm very pleased with the time frame. Ordered 9/15/11 arrived 9/30/11. I know that I will be ordering all my hardware from you in the future.

Good job and Happy vaping, Gary.

P.S. unfortunately my Eluiquid is not here till Mon noon :-(

Edit: Du U evr sleep???
 
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Vapor

Senior Member
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Mar 1, 2009
129
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Orlando, Florida
Jason and company are definitely one of the best suppliers for ecig products. Their products are inline with what is cutting edge in the rapid evolving ecig industry and they offer the quality and costumer service to match it.

Emails are replied to usually within a few hours of sending it. One time i received an email back as soon as i sent it....

Orders are processed extremely quick if placed withing working hours and usually ship the next day.

Products are of high quality matching those of other high quality vendors.

Products are updated and added regularly to keep up with the industry.

Listens to costumers.

The only weakness i would think is that their eliquids are not very good for me personally. But that is understandable as Jason&co are not specialized in that field.

I am so satisfied that they have turned into my only supplier of hardware.

Thank you Jason&co for your hard work and dedication to this industry.
 

applefr3ak

Unregistered Supplier
ECF Veteran
Dec 3, 2008
2,267
1,498
45
Ogden, Utah, United States
We Try bud, and thats interesting about the liquid, as we have tried multiple suppliers of stateside e-liquid and even had local customers test other companies products and 90% of them tell us to stick with our current supplier, others we have tried have odd aftertastes and don't taste "clean" others have had a highly alcohol taste in them etc.. overall I'm pretty happy with our e-liquids.

Jason
 
I recently took a trip to Utah to see my daughter, with only 2 attys. I thought well that will get me through the week (I hope). Low and behold one blew the first day. Getting very very nervous I began to search the web, who knows right? Omgosh!! I found a store only 15 minutes away. The next day we pulled into Electronicstix, and wow, wow, wow! It was the first time I had ever been inside a e-cig store and it was the first time I had ever seen anyone in person vape (besides me of course)!!!! I not only walked out with a new spare atty, but the prettiest pink silver bullet! I am such a noob and they made me feel so comfortable. I asked dumb questions and they didn't even laugh. ha! Dummied it up, just for me :) Now I'm sporting a new set-up and a new electronicstix t-shirt. Thank you so much guys, you rock.

P.S. The first day I took it to work and had it sitting on my desk. A friend walked by, took one look at my new pink silver bullet and said, " Joleen, do you really think you should bring something like that to work????" (she was jking ofc) OMGOSH, I never thought anything till then... maybe I should have gotten another color??? hahahaha
 

sanjosse

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Verified Member
Mar 23, 2010
2,384
5,137
San Jose, CA
Jason,

THE RAVE

U D MAN!

I just received my very own SS Don. I have to say, this thing is a piece of art!

THE RANT (sort of…)

A constructive observation that is only meant to improve your future customer's experience,

By using a padded envelope (vs a box) to ship this piece of art, you increase the possibility of it being mishandled during delivery. Which results in the customer opening the envelope only to find a dented, misshaped tin.

Thank you for your time, and mostly, for providing a quality product!
 

Hittman1914

Senior Member
ECF Veteran
Dec 10, 2011
102
34
54
Louisville Ky
Hey Jason, I got a charger question.. And can't find the answer anywhere.. Whit trustfire charger last night I put both batteries on it the light at the bottom was green for both. I found that it means the battery is charged. So I moved the batteries around a little one stayed on green one red. Now I have one battery on it showing red meaning charging. I know it takes like 8 hours or so to charge it so I'll watch it today. So my question (sorry) is there a trick to this ? Will it only charge one at a time? And it doesn't matter what battery I put in that one side it shows red in less i wiggle it and I can make it show green..
 

Currynoah

Ultra Member
ECF Veteran
Verified Member
Jason,

THE RAVE

U D MAN!

I just received my very own SS Don. I have to say, this thing is a piece of art!

THE RANT (sort of…)

A constructive observation that is only meant to improve your future customer's experience,

By using a padded envelope (vs a box) to ship this piece of art, you increase the possibility of it being mishandled during delivery. Which results in the customer opening the envelope only to find a dented, misshaped tin.

Thank you for your time, and mostly, for providing a quality product!

Mine came dented... But hey, look on the bright side! We don't vape from the box!! :D
 

ZenSilk

Senior Member
ECF Veteran
Verified Member
Jan 6, 2012
82
110
SLC
Ordered from these guys a little while ago, I am in the same state so shipping was just a day to me.

They accidentally sent me LR instead of SR cartos. I sent an email explaining what had happened and what I should do from there. This was over a holiday weekend, by the way. I waited a day and a half for a reply before deciding to call them on tuesday... but before I could even get to the numberpad on my droid it started blinking. I checked my email and there was already a new package being sent to me! No hassle, no wait, no nothing... just a re-send and that's that.

If that's not 100% pure customer service, I don't know what is. Thanks guys, I'll be ordering in the future most definitely, and if I'm ever in Ogden you will be my first stop.
 

Nikinic

Senior Member
ECF Veteran
Verified Member
Mar 13, 2012
273
914
Utah
I am lucky enough to live five minutes from the store. I was brought in last week by my roommate to get my first vp. The guys in the store are amazing. They are patient and quick to answer questions with out making you feel like a fool for asking. I have now spent way to much money (the down side to them being too close lol) and have sent in 3 friends who have all also gotten their husbands vaping as well. On Thursday I was in and grabbed a stack of about 20 business cards. After being at work today I have 3 left :) Every time someone sees me vaping I get questions and I am quick to tell them that I am very new to it, but am in love. I give them a card and direct them to the store letting them know that they will get the questions answered there. Thank you guys for making my switch so easy and being so patient with my questions.
 
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