You know, all this talk about I didn't get my order in bla bla bla amount of days, nobody takes into consideration that there were postal holidays during the time. They were closed on the 11th so no shipments could possibly go out (or be received) by the post office. Due to that holiday, it probably added another 1-2 days in delays due to the amount of order volume they had to make up for during that day off. Many post offices are now pretty much closed on Saturdays as well.
Add to that the weather they are having back east and it all adds up.
As for the company having to reimburse or re-send a shipment if a customer doesn't get it in 4-5 days, that's plain ridiculous. Not too many companies would be able to stay in business and/or make a profit if that was the norm.
If the post office does lose something, the sender and end receiver must both sign documents (after the item is lost and non-delivered after 30 days) and then file the claim with USPS, AFTER which USPS will then reimburse the sender.
I like the comments people make when they make an order on Friday afternoon/evening, and wonder on Monday where there order is, I mean 'its been 3 days already and where's my stuff?'.
C'mon people, get a grip on reality here.
I really wish people would take the time to read the whole post if they feel that they have something to add.
I never told him he was responsible for the delay in shipment, nor did I ask him to send out a replacement in 5-6 days.
From the beginning when it reached about 12 days since the day of ordering, I only wanted him to let me know HOW MANY MORE DAYS I SHOULD WAIT before he decides that it's lost.
If and when he decides that it's lost, WHAT HE WILL DO IN THAT CASE TO REMEDY THE SITUATION.
I told him over and over that its ok for me to wait longer, I just wanted to know how much longer.
David's closest answer to what I was looking for is that his post office takes upto 30 days to track packages.
That's the response I received. Not to mention in a very arrogant way like he doesn't want to be bothered.
I had every reason to believe that I would be out of my money if the package was lost.
Only when this thread was created, he came out and said he would never make the customer pay for the mistake of usps etc etc.
He also sent me something I didn't order in replacement of what I ordered because it was out of stock.
He didn't tell me this over email, I only found out when I actually got the package.
On the packing slip it simply said "out of stock"
Since when was it ok for the merchant to send something other than what you ordered without your ok?
Once again only when this thread was created, he came out and said he planned to send the right item to me once the materials were available.
Once this thread caught on a lot of attention, he even
LIED about sending me some 30% discount which he never did.
He also lied about how I threatened and belittled him...
Everytime I ask him to prove this two statement, he goes into his hiding and doesn't reply until the page changes.
I already posted the actual emails on the first post of this message ( got deleted by admin ) but anyone who has read it will agree that a customer should not be treated in such manner.
Once again, if you want to add something here, please take the time to read through the thread before jumping to conclusion.
