Here it is:
Due to recent events, we want to offer an Unlimited Satisfaction Guarantee for all of our products from Box Elder Chemical Supply. If any of our customers are dissatisfied with any of our products regardless of when they were purchased we will offer a full refund, including the cost of return shipping to us.
We realize the importance and nature of the products that we sell and we want to assure the community that we are continually striving for transparency and accuracy in our own business operations as well as this industry as a whole.
We do ask that before you ship a product back to us that you contact us at customerservice@boxelderchemicalsupply.com or call 888-962-5877.
Please have the date of purchase or the order ID number and we will be more than willing to issue a Return Merchandise Authorization Number.
We also ask that if you return a product to us that you do so via the US Postal Service and that you send the product via Flat Rate Priority Mail to my personal address:
Brad Bacher
1170 Sycamore Dr.
Brigham City, Utah
84302
Any refunds will be issued within 24 hours of the date of an arrival of product back to our facility. We apologize for any mistakes that could have been made and we can only extend our promise to improve the quality of our products and performance of our duties to our community of friends and customers.
Sincerely,
Brad Bacher
Box Elder Chemical Supply
Due to recent events, we want to offer an Unlimited Satisfaction Guarantee for all of our products from Box Elder Chemical Supply. If any of our customers are dissatisfied with any of our products regardless of when they were purchased we will offer a full refund, including the cost of return shipping to us.
We realize the importance and nature of the products that we sell and we want to assure the community that we are continually striving for transparency and accuracy in our own business operations as well as this industry as a whole.
We do ask that before you ship a product back to us that you contact us at customerservice@boxelderchemicalsupply.com or call 888-962-5877.
Please have the date of purchase or the order ID number and we will be more than willing to issue a Return Merchandise Authorization Number.
We also ask that if you return a product to us that you do so via the US Postal Service and that you send the product via Flat Rate Priority Mail to my personal address:
Brad Bacher
1170 Sycamore Dr.
Brigham City, Utah
84302
Any refunds will be issued within 24 hours of the date of an arrival of product back to our facility. We apologize for any mistakes that could have been made and we can only extend our promise to improve the quality of our products and performance of our duties to our community of friends and customers.
Sincerely,
Brad Bacher
Box Elder Chemical Supply