In spite of the appearance, this is not a rant. As a simple point of fact, I have been very happily using my Provari for almost a year now. It has never faltered in the slightest. And, other than the fading logo, looks and works like new. It has been my rock! That said, my Provari is now serving as backup to an Evic.
I know I'm not the first to state this but want to clarify why in hopes that Provape is listening. Until now, I have been a staunch supporter of the UI on Provaris and everything else about them. One button, and not at all difficult to learn or use. The very best materials, finely crafted. VV has been a great feature for all of the obvious reasons. I have watched the emergence of VW from a distance, but resisted as it and of itself, did not motivate me to abandon my rock. When version 1.0 Evic appeared, my opinion began to change. When version 1.2 was released, displaying everything I wanted to know about in one button click (voltage, wattage, ohms, and battery state) in one button press, I could no longer resist. Do you know how many button presses that takes on a Provari, not to mention that VW isn't even available? The ability to provide even more functionality and fix bugs through firmware upgrades positions Evic in an entirely new category of PV. Yes, I acknowledge that the Evic is not built to the same physical standards as a Provari. But, other than the control head, it's modular design is proving that it can easily be made or upgraded to the Provari level.
While Provape has well established itself at the top in the customer service realm (Provari's are not designed to be disposable like everything else), the cost of replacing an Evic control head is not that objectionable, and to me, seems to answer Provape's service proposition. I have no doubt that Provape has the technical expertise to respond to Joyetech, but am dumbfounded that they haven't. I have even read from others here, supposedly in the know, that Provape doesn't even intend to add a VW feature, much less address the information display the Evic provides. I sincerely hope they are wrong.
Provape, please show us that you do not intend to stop innovating. Bring us yet another generation of PV's with the same solid underpinnings of your past products that address both current and future evolutions in vaping. That is what we, your customers, expect from you. I pray your marketing department lives by the "innovate or perish" axiom that all other successful technology companies have learned to embrace. Until then, I suspect I will continue to use the excellent Evic as my go to PV .
