"Pioneer4you products are covered by a one year limited warranty that assures the original owner against manufacturing defects in workmanship and materials. This warranty is active from the date of purchase by the initial purchaser with original receipt for a total period of one year. If this product shall ever fail, due to a manufacturing defect, we will repair the product, without charge, the product will be replaced if the device cannot be repaired.
Not covered in the warranty: This warranty does not cover the atomizer, batteries, charger, tips or any other accessories, only the device are covered by the warranty. The warranty does not cover improper or unreasonable use, including but not limited to: failure to follow operating instructions; water damage, unauthorized modification or customization of original device, loss of or damage to the device or its internal components. Damage from stripping of the threads is not covered, and damage to the finish is not covered in the warranty.
After the expiration of the one year warranty, the cost of repairs will depend on the extent of damage to the device. Which means the cost of repair, replacements parts, and shipping is your resposibility. Nothing is covered by the warranty after the one year limited warranty has expired. To process warranty claims we will need a copy of the original receipt with the purchase date and the device to be shipped together.
The cost of shipping the device to our warranty center is at the expense of the customer. It is recommended to use a shipping service such as Priority Mail or UPS that includes a tracking number to ensure the package does not get lost."
