I had US customs hold my order from Mon 7/01/2013 5:52 pm. Sat in TN from 7.2 till 7.6. Then package (moved) to local shipping location. I drove there on Saturday & spoke to fedex manager, I was told that he could not find my package, but it should be at my house today. I dont see an update on there web site. I was thinking of sending an email to intaste. I am waiting 6 more hours, it should be here. If it is not here today, its lost some place out there & fedex is enjoying my kayfun Lite. I think its a fedex problem, intaste is great customer care.
I just got an email from intaste saying that all orders headed to the US were returned by FedEx reason unknown so far. I will update when I know more.