I am not sure why, but some folks feel that this is a personal attack on Volcano and go so far as to say that we the consumer weren't ripped off but Volcano was.. I can't stress enough that this is NOT about volcano the company so much as it is about a particular part (battery) not being what it is supposed to be..
This scenario is not really different from the many big car manufactures Recalls.. A wrong or faulty part is discovered and everyone who purchased that particular model gets to have it replaced with the correct part.. It's that simple !! Volcano should do a recall on the batteries and ship everyone real AW batteries (as advertised) with a return label for you to return the clone batteries..
At the end of the day this is a Business, and if a company can get duked that easily into believing that they were being supplied a type of battery that never existed in the AW line before they ordered them, then that makes a statement.. Also what about the long term effects ?? Nobody can say what this may or may not do to the lava tube or it's circuitry.. For Pete's sake Volcano STILL can't even tell us anything about this battery other then it's NOT an AW.. Doesn't that seem a bit "off".. Also considering there's no information to what this battery is capable of doing, why would Volcano take the chance buy continuing to sell them just without the sticker ?? It actually reminds me of the whole Ford Pinto thing, where so many people had to die before Ford made a $2 change in the construction.. Although Volcano has been upfront with it and offers a refund on the batteries bought separately, they still have not stated whether they will offer you the same $12 refund for batteries that came with the units sold as a kit.. Also what about the 10% discount everyone used. ?? Is that going to factor in on what you get back as well ??
Although the whole pinto thing was one example.. a much better one would be a situation that happened to me.. A while back a huge Name Manufacture of Two stroke dirt bikes were offering a factory Racing package for AMA riders.. One particular part of that package was a wiesco forged power piston.. Well come to find out that some dealerships were getting generic Cast pistons from Taiwan and using them instead.. I happened to be a victim of this but I had found out early do to some porting I was having done.. When the story broke the big named company said that these "other" power pistons performed just as well and there was no HP decline or any other difference that they could tell.. A year or so down the road these cheap pistons were exploding during races, because of cracking at the piston skirts and tearing apart your top end and damaging your cases too.. I'm glad I pulled the cast piston out and purchased a genuine forged one.. In the end the big Manufacturer was only offering money back for the piston, and damage that was proven a result of the pistons to your top end and not a dime more !! so many people got stiffed.. All because there should have been a factory recall immediately with no burden to the consumer, just like how Toyota and other companies handle their problems recently (and now all is forgotten).. And still keep brand loyalty..
I again an not condemning Volcano, I just don't know how this happened and went on for so long without suspicion and also how did Volcano really find out that these batts were not AW ? Why would the company selling them to volcano burn themselves, by telling Volcano we stiffed you, BTW, how many more would you like to buy to put up on your site... and better yet Volcano, as a designer of the LT mod never suspected a problem and how did this got by the whole R&D dept. Maybe because the ones that they were using were not the same type as they sent to the pre-order folks.. I can certainly almost be sure that the prototype I saw at LV vapefest didn't have a generic battery in it.. They admitted that, and to why that they didn't choose to use that battery that had a better top plate and lasted longer.. I'll never understand.. But neither will I understand how some feel Volcano can do no wrong and has a halo around them.. For me this is about Money spent on what was advertised not Volcano's entire future reputation, as my money is not picked off a tree and I know I'm not alone there by far..
I think that it's best to wait until you have a genuine battery that you're comfortable with before you use a battery that you nor Volcano has a clue what the heck it actually is.. Times are tough and money is tight for everyone of us consumers so it's up to the money makers.. to make this right and if you think differently then ask yourself if back when you were still smoking analogs if you opened your pack of Camels and found Winston's in there.. Would you say, heck it still lights up and smokes ?? Or would you demand nothing except the brand you like and buy for that reason...