Lounge Lizards / Misfits / Free Thinkers / Bohemians & the Forgotten :: Young at Heart Only

MikeE3

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Aug 23, 2011
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Hola .. :)

C'mon, man .. loosen up .. return the durn thing and wait for me to post another deal .. it's not like you're battling World Hunger .. ;)

ta da ... I was driving home from a meeting tonight and got the call back from Amazon support. I pulled into a parking lot so I could have a conversation with her safely.

She asked how I made out. I explained the the whole deal with them just offering $1 refund because they sold out their inventory on sale and lost money. I then said I replied I can't buy a cable for $1 even an Amazon Basic cable costs $7.43 and they came back with sorry I hope you understand our position but we can only offer your $1.

The support agent said, well that does sound totally unacceptable. I will be reporting them to Amazon and if you 'hold' I'll see what I can do for you.

She came back on the line and said she issued me an $8 promo credit good for a purchase of an Amazon product shipped by Amazon. I said no problem I'll be buying an Amazon cable.

When I got home, I put the cable in my cart and went to check out and $7.43 was deducted from my order. My total for the cable came to $0.00

Sorry UW but the vendor ...... me off and I had to follow it to conclusion. I'll still be leaving bad ratings on the product page and the vendor's store page.

Kudo's to Amazon, I really didn't think I'd get the call back yet alone the credit to purchase a replacement cable.
 

Rat2chat2

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Apr 16, 2013
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Charmin TP Role Extender .. free / but a buck fitty shipping ::

I got those a long time ago. They were sending them out free. What makes me mad is my toilet paper roll has been shortened twice now. grrrr An inch shorter but the price did not go down.

The support agent said, well that does sound totally unacceptable.
JC_doubleup.gif
Good for you and kudos to Amazon for the customer service members deserve. I am right there with you on "principle". If the problem is not acknowledged and addressed, change will never happen. There is not a gray area on some things. It is either right or wrong.

I returned a Nitecore charger today with no issues. I have always dropped off the package right up the street at the UPS Store. I took it there as I have for years and they said as of this month they no longer take Amazon's return packages and I would have to take it to the post office. Just letting you know in case that is what any of you normally do. I guess it is the same policy everywhere.
 

Rat2chat2

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Happy FRIDAY Lounge Lizards/Misfits/Free Thinkers/Bohemians & the Forgotten:: Young at Heart Only

I cannot decide which one of those categories I fit into best. It is possible that I am in a category all by myself and not listed.
girl_wacko.gif
Oh well, thanks for letting me visit.
unnamed.gif



Hope everyone has a wonderful day.
 

FranC

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  • Oct 1, 2010
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    ta da ... I was driving home from a meeting tonight and got the call back from Amazon support. I pulled into a parking lot so I could have a conversation with her safely.

    She asked how I made out. I explained the the whole deal with them just offering $1 refund because they sold out their inventory on sale and lost money. I then said I replied I can't buy a cable for $1 even an Amazon Basic cable costs $7.43 and they came back with sorry I hope you understand our position but we can only offer your $1.

    The support agent said, well that does sound totally unacceptable. I will be reporting them to Amazon and if you 'hold' I'll see what I can do for you.

    She came back on the line and said she issued me an $8 promo credit good for a purchase of an Amazon product shipped by Amazon. I said no problem I'll be buying an Amazon cable.

    When I got home, I put the cable in my cart and went to check out and $7.43 was deducted from my order. My total for the cable came to $0.00

    Sorry UW but the vendor ...... me off and I had to follow it to conclusion. I'll still be leaving bad ratings on the product page and the vendor's store page.

    Kudo's to Amazon, I really didn't think I'd get the call back yet alone the credit to purchase a replacement cable.
    I figured Amazon would make it right.
     

    Uncle Willie

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    May 27, 2011
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    Meet Me in St Louie Louie
    Sorry UW but the vendor ...... me off and I had to follow it to conclusion.

    Hey, man .. ya gotta do what ya gotta do .. follow your heart, that's what I always say .. :eek:

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    Last edited:

    Diver9543

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    Feb 26, 2015
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    Oklahoma City, OK, USA
    My A/C is back in working order. I just finished closing all of the windows and backdoor. The attic fan performed wonderfully, especially after the sun went down. The inside temp is 89° so no idea how long it will take to cool it down. The repairman saved a bit on the motor, so it was only $758.15 for the repair. Every penny saved is helpful.
    I was out doing some shopping the other day and wound up at a military surplus store. They had a clearance on USMC tan leather boots in my size, 11.5 Wide. It is so nice having a boot that fits properly. I have been wearing them the last couple of days. These will be great out on the farm. Amazon just delivered my new Merino Wool socks. Wow, these are a lot softer than I expected. I'm used to military wool socks. These are going to be so comfy.

    It is time for me to get some other things done. I hope everyone has a good weekend.
     

    FranC

    Long time vaper.
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  • Oct 1, 2010
    195,972
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    New Hampshire
    My A/C is back in working order. I just finished closing all of the windows and backdoor. The attic fan performed wonderfully, especially after the sun went down. The inside temp is 89° so no idea how long it will take to cool it down. The repairman saved a bit on the motor, so it was only $758.15 for the repair. Every penny saved is helpful.
    I was out doing some shopping the other day and wound up at a military surplus store. They had a clearance on USMC tan leather boots in my size, 11.5 Wide. It is so nice having a boot that fits properly. I have been wearing them the last couple of days. These will be great out on the farm. Amazon just delivered my new Merino Wool socks. Wow, these are a lot softer than I expected. I'm used to military wool socks. These are going to be so comfy.

    It is time for me to get some other things done. I hope everyone has a good weekend.
    Nice to read a post with all that good news.:thumbs: Good find on the boots.
     

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