Odin?!

[want to quit]

Odin vapes nice!

I'll get some beating from you guys but I have to say I am not the least impressed with the way it arrived. The eztra $18!!!! Drip tip at metal parts left on it that I cut myself with and never have I had a mod or rda that came as dirty to me as this one.

No excuse for that sorry but for the money a customer spents he should double and triple check his stuff like Rob does with his reos.

After cleaning and some bandage the Odin is sexy and vapes like a champ. Great lil rda very happy with the purchase

 

[ElConquistador]

Mine was clean as a whistle!

 

[want to quit]

Ya probably the one bad apple but oh well. Vapes like a champ and I am glad you guys recommended this fantastic rda.

 

[BigB_117]

Mailman just brought my Odin.

Not only did Craig include a free stubby dt, now he also includes a couple spare screws and o-rings.

One of the screws is longer so if you have the center post wire hole prob as I did with my 1st Odin the longer screw will take care of it!! Very smart move Craig!!

And thanx for the dt....just hurry on those Routers!! lol

Now I must build 2 Russ coils, fill a REO with some Virus and enjoy my newest Odin while other people compain.

Life is good!!

Sweet! I like the included extras.

 

[tmel]

Kind of stupid that most of us haven't received any spare screws/o-rings with our Odins....thought that type of thing was common sense?

 

[caveat]

That's lame. You shouldn't have to pay anything. He should send you a new one. That's what the insurance is for. It's on Craig to make it right, you shouldn't have to do anything but send one email to Craig. That's just terrible customer service

Sent from my HTC One using Tapatalk

Completely unrealistic expectations brought about by an underserved sense of entitlement.

Should Loki also replace any Odins that are stolen from someone's vehicle?

If I go have a drink tonight and leave mine at the bar, I'm totally gonna light them up all over the place if they don't send me a free one. I'm entitled. It's bad customer service if they don't.

 

[xcrazydx]

Completely unrealistic expectations brought about by an underserved sense of entitlement.

Should Loki also replace any Odins that are stolen from someone's vehicle?

If I go have a drink tonight and leave mine at the bar, I'm totally gonna light them up all over the place if they don't send me a free one. I'm entitled. It's bad customer service if they don't.

It is the sellers responsibility to get the product to the customer. If the customer doesn't receive it he can just file a claim with his credit card, PayPal or whatever. He gets a refund and the seller is out the cost of the unit anyway. It's best for both parties if the seller just makes it right and sends a new one at no cost.

I'm not going to respond to the other nonsense about going to the bar. That doesn't make any sense, but you already knew that.

Sent from my HTC One using Tapatalk

 

[caveat]

It is the sellers responsibility to get the product to the customer. If the customer doesn't receive it he can just file a claim with his credit card, PayPal or whatever. He gets a refund and the seller is out the cost of the unit anyway. It's best for both parties if the seller just makes it right and sends a new one at no cost.

I'm not going to respond to the other nonsense about going to the bar. That doesn't make any sense, but you already knew that.

Sent from my HTC One using Tapatalk

Again. Pure entitlement mentality. The seller did deliver the promised goods. If the carrier lost it, file a claim. If the goods were stolen due to carrier negligence, file a claim.

Does it suck? Sure. Is it the fault or responsibility of the supplier? No. Not at all.

He already went above and beyond offered free product and only asked for shipping to cover his additional cost.

The appropriate response is to file a claim with the carrier. That long, likely fruitless process was avoided since the supplier provided free product.

A thank you would have been the next appropriate response.

 

[xcrazydx]

Again. Pure entitlement mentality. The seller did deliver the promised goods. If the carrier lost it, file a claim. If the goods were stolen due to carrier negligence, file a claim.

Does it suck? Sure. Is it the fault or responsibility of the supplier? No. Not at all.

He already went above and beyond offered free product and only asked for shipping to cover his additional cost.

The appropriate response is to file a claim with the carrier. That long, likely fruitless process was avoided since the supplier provided free product.

A thank you would have been the next appropriate response.

Sure you can file a claim with the USPS but if the seller is trying to charge you again for something you already paid for, you simply get a refund from PayPal or your credit card.

If you want to pay again for stuff you already paid for go for it. Just know that isn't how business is supposed to work.

Sent from my HTC One using Tapatalk

 

[caveat]

Sure you can file a claim with the USPS but if the seller is trying to charge you again for something you already paid for, you simply get a refund from PayPal or your credit card.

If you want to pay again for stuff you already paid for go for it. Just know that isn't how business is supposed to work.

Sent from my HTC One using Tapatalk

And filing a false charge back against a supplier isn't how it's supposed to work either.

Some of us have more integrity than that. To each their own.

 

[xcrazydx]

And filing a false charge back against a supplier isn't how it's supposed to work either.

Some of us have more integrity than that. To each their own.

I guess you don't know what integrity is. Like I was telling you earlier, it's the sellers responsibility to get it to you. If you don't receive the product you get a refund or they send a new one.

This is how all successful businesses operate. Check out Amazon if you get a chance. They are a great example of this.

Sent from my HTC One using Tapatalk

 

[caveat]

I guess you don't know what integrity is. Like I was telling you earlier, it's the sellers responsibility to get it to you. If you don't receive the product you get a refund or they send a new one.

This is how all successful businesses operate. Check out Amazon if you get a chance. They are a great example of this.

Sent from my HTC One using Tapatalk

It was delivered.

This is pointless though. You are entitled to your opinion. Even when it's wrong.

 

[Rule62]

I guess you don't know what integrity is.

I guess bashing a supplier in a thread where he isn't allowed to respond, qualifies as 'integrity'?
Not to me it doesn't.

 

[xcrazydx]

I guess bashing a supplier in a thread where he isn't allowed to respond, qualifies as 'integrity'?
Not to me it doesn't.

It's just a discussion about the obligations of a merchant.

It was delivered.

This is pointless though. You are entitled to your opinion. Even when it's wrong.

It's not an opinion, it's the facts of how basic business operates and the obligations of the merchant.

Sent from my HTC One using Tapatalk

 

[ElConquistador]

Maybe I'm misunderstanding this. So, I buy something from a vendor. He promptly packages it up and gets it in the mail, and the post office tracking is provided. This proves the vendor has, indeed, mailed the item, since the notification is provided by the US Postal Service. If it never shows up, or worse yet, it is shown as delivered but it's not in my mailbox, why is that the vendor's fault?

I would be totally ...... off that I didn't get my package, but I would pretty much blame everyone but the vendor, because I know he sent it.

 

[xcrazydx]

Maybe I'm misunderstanding this. So, I buy something from a vendor. He promptly packages it up and gets it in the mail, and the post office tracking is provided. This proves the vendor has, indeed, mailed the item, since the notification is provided by the US Postal Service. If it never shows up, or worse yet, it is shown as delivered but it's not in my mailbox, why is that the vendor's fault?

I would be totally ...... off that I didn't get my package, but I would pretty much blame everyone but the vendor, because I know he sent it.

Like I said earlier, it's not Craig's fault it got lost. But it is his responsibility to get it to the customer. It sucks for Craig and all businesses when this happens. But It's on him to get the product to the customer. That's just how it works.

Sent from my HTC One using Tapatalk

 

[freedogg]

Holy crap we have a winner!!!!!

ElConquistador!!!

 

[caup]

I'm one of those guys, whose Odin got lost in the USPS LA nirvana.
From buyer point of view, I got a $100+ PP invoice from early september without ever receiving the ordered goods.
From seller point of view, Craig surely has an USPS receipt for the parcel, that he delivered for me promptly after my order.
What should I do (what CAN I do) at this point ?
- Wait ...
- Wait ...
- Did I mention, that I should wait ?
- OMG, I hate it...
I mean, what can I blame Craig for ? He handed the parcel over to USPS, a government owned/controlled organisation.

I'm old enough to know, that parcels can take a long, long time (in the 60th and 70th).
But then I never experienced a loss in all these years, eventually they all arrived.
So I'll wait (say another 4 weeks)...
After that, I will talk to Craig and see, how we can get the situation fixed.

From my point of view, it is not correct to push all responsibility to LokiLab.
Seller and buyer take the risk of parcel delivery, thus both sides have to clean up their part of the spill.
I mean, if I don't accept that risk, nobody forces me to buy parcelled/foreign goods.
And if LokiLab doesn't accept that risk, they should only sell to their local crowd.
I'm sure, we'll be able to settle the case.

Another thing is the required delivery speed of the "USPS international letter".
A 4+ weeks delivery isn't quite adequate in times of online order and instant PP payment.
Maybe Craig should switch to "USPS delivery confirmation international", which I experienced to delivers in 6 to 8 days.

 

[eratikmind]

Like I said earlier, it's not Craig's fault it got lost. But it is his responsibility to get it to the customer. It sucks for Craig and all businesses when this happens. But It's on him to get the product to the customer. That's just how it works.

Sent from my HTC One using Tapatalk

You just relieved the U S Postal Service of all responsibility. Your sense of responsibility is terribly misplaced.

 

[Rule62]

Like I said earlier, it's not Craig's fault it got lost. But it is his responsibility to get it to the customer. It sucks for Craig and all businesses when this happens. But It's on him to get the product to the customer. That's just how it works.

Sent from my HTC One using Tapatalk

No it isn't. It's the USPS responsibility, and nobody else's.