Lem, I actually got to read the post you deleted. No, I don't think they are arrogant at all. They don't know what battery a customer may put inside a Radius (since they are user replaceable). Given a customer could use a battery that might have an issue with rapid charging, they're doing the smart safe thing. Which is what Provape ALWAYS does. I'm sure the last thing they'd like is to see a Radius blow up and get sued by the customer who put in the wrong battery. You do have a way of trying to position this in a negative light.