Official ProVari Radius Thread
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"simply red" trollin hard. i have an sx mini m class and i stopped using it cause the battery cap is such a pain the .... my favorite currently is the VTC mini, but that'll change in 2-3 days when the mailman comes.
First of all -- ProVape already knows about the issue I'm about to describe, and are jumping in to take care of it IMMEDIATELY. They are over-nighting a new Radius to me, and are making sure that I'm a continued happy customer! ***I also had mentioned in my support ticket that I was NOT planning to mention this publicly, but they replied back that there's no reason to hide from any issues, and they would not mind if I did post this publicly in the least. (Mind you they are taking care of this immediately and I should have a new (blue this time) Radius in my hands by tomorrow). They are including the return auth/etc as well, so this will be a very minimal inconvenience to me.
So this is only 2 issues out of likely thousands of Radii (plural?) so far... Trust me - do not worry on this. And feel comforted that if by some crazy chance this happens to anyone else, ProVape will take care of you quickly!!!
The issue:
You might remember my post yesterday about me looking down after my mod stopped firing and seeing the menu screen scrolling by? Well maybe this was (likely) one of the first symptoms of something else apparently going wrong.
A few things:
- When I first got the Radius and fired for the first time, I heard an audible high pitched sound on every fire. This continued, but I didn't think or worry much about it.
- I had the intermittent issue with the screen going back to the menu scroll that i mentioned yesterday
- Then last night, all the sudden I got an error message go by on my screen saying "Output Current High Problem" and flashes red.
- Right at the same time the above happened, all the sudden my atty (kayfun v4 @ 1.6 ohms) was in a constant state of firing (fire button and menu screen were not lit during this time). If i twist it off, it stops firing of course. Twist it back on and its firing again. This continues even when i tried screwing it back on this morning.
- Even with no atty on the device, if I hit the fire button, i will get that same error message of Output Current High Problem and the red flashing lights/etc.
- I tried removing and re-installing the battery a couple times to hopefully reset it, but no dice.
So anyway -- I feel that ProVape is very very very much jumping in and taking care of me right away on this and have absolutely no reservations about owning the Radius and/or my purchase. Heck - I'll probably buy a second around xmas time so i have two color choices! I love a company that stands behind their products, and quickly reacts to make it right!!!!!
I did record a short video showing the issues. I apologize for the very poor quality.. I was rushed into recording this while my 3 year old daughter was taking her bath last night (no time for a young parent!!!!)
And another more clearly showing the error message:
So this is only 2 issues out of likely thousands of Radii (plural?) so far... Trust me - do not worry on this. And feel comforted that if by some crazy chance this happens to anyone else, ProVape will take care of you quickly!!!
The issue:
You might remember my post yesterday about me looking down after my mod stopped firing and seeing the menu screen scrolling by? Well maybe this was (likely) one of the first symptoms of something else apparently going wrong.
A few things:
- When I first got the Radius and fired for the first time, I heard an audible high pitched sound on every fire. This continued, but I didn't think or worry much about it.
- I had the intermittent issue with the screen going back to the menu scroll that i mentioned yesterday
- Then last night, all the sudden I got an error message go by on my screen saying "Output Current High Problem" and flashes red.
- Right at the same time the above happened, all the sudden my atty (kayfun v4 @ 1.6 ohms) was in a constant state of firing (fire button and menu screen were not lit during this time). If i twist it off, it stops firing of course. Twist it back on and its firing again. This continues even when i tried screwing it back on this morning.
- Even with no atty on the device, if I hit the fire button, i will get that same error message of Output Current High Problem and the red flashing lights/etc.
- I tried removing and re-installing the battery a couple times to hopefully reset it, but no dice.
So anyway -- I feel that ProVape is very very very much jumping in and taking care of me right away on this and have absolutely no reservations about owning the Radius and/or my purchase. Heck - I'll probably buy a second around xmas time so i have two color choices! I love a company that stands behind their products, and quickly reacts to make it right!!!!!
I did record a short video showing the issues. I apologize for the very poor quality.. I was rushed into recording this while my 3 year old daughter was taking her bath last night (no time for a young parent!!!!)
And another more clearly showing the error message:
There is NEVER a bad time to come and drool at Radius pics. No there is not. So, here's one fer 'ya!
Since I'm not " entitled" enough to own a Radius yet, I appreciate the chance to drool at yours. Thanks, Sir!
I'm still on the fence about the Radius...but of course that would immediately change to Buy if they decide to offer a Ti version. I still like my Ti P3 and want to add the Stealth P3 Ti to the family.
First of all -- ProVape already knows about the issue I'm about to describe, and are jumping in to take care of it IMMEDIATELY. They are over-nighting a new Radius to me, and are making sure that I'm a continued happy customer! ***I also had mentioned in my support ticket that I was NOT planning to mention this publicly, but they replied back that there's no reason to hide from any issues, and they would not mind if I did post this publicly in the least. (Mind you they are taking care of this immediately and I should have a new (blue this time) Radius in my hands by tomorrow). They are including the return auth/etc as well, so this will be a very minimal inconvenience to me.
So this is only 2 issues out of likely thousands of Radii (plural?) so far... Trust me - do not worry on this. And feel comforted that if by some crazy chance this happens to anyone else, ProVape will take care of you quickly!!!
The issue:
You might remember my post yesterday about me looking down after my mod stopped firing and seeing the menu screen scrolling by? Well maybe this was (likely) one of the first symptoms of something else apparently going wrong.
A few things:
- When I first got the Radius and fired for the first time, I heard an audible high pitched sound on every fire. This continued, but I didn't think or worry much about it.
- I had the intermittent issue with the screen going back to the menu scroll that i mentioned yesterday
- Then last night, all the sudden I got an error message go by on my screen saying "Output Current High Problem" and flashes red.
- Right at the same time the above happened, all the sudden my atty (Kayfun v4 @ 1.6 ohms) was in a constant state of firing (fire button and menu screen were not lit during this time). If i twist it off, it stops firing of course. Twist it back on and its firing again. This continues even when i tried screwing it back on this morning.
- Even with no atty on the device, if I hit the fire button, i will get that same error message of Output Current High Problem and the red flashing lights/etc.
- I tried removing and re-installing the battery a couple times to hopefully reset it, but no dice.
So anyway -- I feel that ProVape is very very very much jumping in and taking care of me right away on this and have absolutely no reservations about owning the Radius and/or my purchase. Heck - I'll probably buy a second around xmas time so i have two color choices! I love a company that stands behind their products, and quickly reacts to make it right!!!!!
I did record a short video showing the issues. I apologize for the very poor quality.. I was rushed into recording this while my 3 year old daughter was taking her bath last night (no time for a young parent!!!!)
And another more clearly showing the error message:
Of course Provape is taking care of you, like I knew they would. This is why we put our $$ and trust in them to begin with. Who else ships out a replacement device before they've even received the first one back. Huh? Who?? Oh and yeah, because they make incredible devices that keep us happily off the stinkies. Can't forget that. No we can't!
Your entitlement is just around the corner. I know it is. Soon enough you'll have your very own in your hands! Yes you will!
Happy birthday to @Robino1 ...hope you have a great troll-free day! Oops...too late for that! How about just a great day? !!!
Some people can't help trolling a Provari thread ... it has been happening since the 2.5 was released.
Haters gonna keep on hating
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