Official ProVari Radius Thread

[Bronze]

Sorry, I was vaping at 9.5 to 10.0 watts.
I don't about opening a ticket, maybe the next charge will last?

Sounds like a problem that wont go away. Open a ticket.

 

[rbrylawski]

Sorry, I was vaping at 9.5 to 10.0 watts.
I don't about opening a ticket, maybe the next charge will last?

At that wattage, your Radius should not feel warm to the touch. Now, if you have a different atty, I'd try that before declaring your device an issue, but opening a ticket with Provape is easy and you'll be amazed how quickly they respond.

Go to www.provape.com
Click on Help
Click on Contact
Click Submit a Request

Fill out all the requested information
Provape will reach out to you and help you.

Simple

 

[HBcorpse]

I noticed the top part of the mod underneath the screen and behind the buttons was very warm to the touch. Strangely, it wasn't the metal top plate but the polycarbonate that was warm.

Electronics DO get warm when charging or being used, but what you're describing sounds like an internal issue, and could potentially have more effects on the life/performance/safety of the device.
Provape has the best safety standards in the industry, but anything designed/assembled by a human has the potential for issues.
Luckily, Provape also has the best customer service in the industry (sharing that platform with Zen), and this issue will be resolved post-haste.
My recommendation is:
With yours being the only reported issue like this, I would immediately open a ticket with Provape. It's better to get it to them ASAP, so they can check it out to avoid similar issues, AND so that you can get back to vaping on a Radius!

 

[Ca Ike]

Although this post is not ProVape centric, it is very important for all vapers, so please humor me.

View attachment 501728

CASAA National Call to Action: Tell the White House to urge FDA to re-work the deeming regulations so that life-saving vapor products can remain on the market!

Thank you.

Thanks seniorboy. There is also a petition with the goal of fighting the tobacco classification here. Www.vapingpetition.com

 

[Ca Ike]

Well, Day One with the Radius was pretty much a disaster.

My Black Onyx arrived late yesterday afternoon, so the first thing I do is plug that baby in and promptly went to bed (Graveyard guy). The lightning bolt showed up on the screen and when I got up the Radius showed fully charged. BUT, I noticed the top part of the mod underneath the screen and behind the buttons was very warm to the touch. Strangely, it wasn't the metal top plate but the polycarbonate that was warm. Hmmm...

Let it sit for about an hour and it cooled off somewhat, but as I started vaping, it would again get warm after just a few vapes and took about 45 minutes to cool completely. Maybe this is normal I thought, I have had my P3 get warm after chain vaping, even though my VaporShark never did. But the P3 would cool off very quickly. Okay, maybe the plastic is retaining heat.

Well, as I vaped, I could see the battery draining practically with every 5 puffs. Long story short, the Radius died before my shift ended. I didn't a low battery flashing button (even though the battery meter proved to be accurate) until I got one red flash when it died. I tried opening the battery cover and pulling out the battery to reset - no luck, still dead. I managed to vape about 1/2 of my Kayfun (2ml) when it died.

Maybe there's a break-in period for the battery?

I don't know, the warmth I felt on the Radius kinda bothered me, almost like it was feeding power to the atty continuously and draining the power.

How's everybody else doing? I hearing 2 days on a charge for some of you. Does your Radius feel warm to the touch?

Yea talk to provape. No issues as of yet with mine but I haven't used the built in charger yet. I did have a similar situation with my p3 getting hot on only one atty and it turned out to be a dirty 510 somehow causing heat at the connector.

 

[scotdc]

Well, got home and tried to throw another charge on the Radius.

Deader than a door nail. Won't charge, screen is dead. Tried two different charging cables, removed the battery cover to see if I screwed something up but it looks OK from that standpoint.

I guess it's me and my P3 for now.

 

[Vape360]

Well, Day One with the Radius was pretty much a disaster.

My Black Onyx arrived late yesterday afternoon, so the first thing I do is plug that baby in and promptly went to bed (Graveyard guy). The lightning bolt showed up on the screen and when I got up the Radius showed fully charged. BUT, I noticed the top part of the mod underneath the screen and behind the buttons was very warm to the touch. Strangely, it wasn't the metal top plate but the polycarbonate that was warm. Hmmm...

Let it sit for about an hour and it cooled off somewhat, but as I started vaping, it would again get warm after just a few vapes and took about 45 minutes to cool completely. Maybe this is normal I thought, I have had my P3 get warm after chain vaping, even though my VaporShark never did. But the P3 would cool off very quickly. Okay, maybe the plastic is retaining heat.

Well, as I vaped, I could see the battery draining practically with every 5 puffs. Long story short, the Radius died before my shift ended. I didn't a low battery flashing button (even though the battery meter proved to be accurate) until I got one red flash when it died. I tried opening the battery cover and pulling out the battery to reset - no luck, still dead. I managed to vape about 1/2 of my Kayfun (2ml) when it died.

Maybe there's a break-in period for the battery?

I don't know, the warmth I felt on the Radius kinda bothered me, almost like it was feeding power to the atty continuously and draining the power.

How's everybody else doing? I hearing 2 days on a charge for some of you. Does your Radius feel warm to the touch?

Hi there,

It is normal for the device to get warm while charging and during use and it won't harm anything. Mine does the same thing.

If you are having battery drain issues, please contact us and we can have you check a few things.

 

[rbrylawski]

Nobody took my riddle challenge yesterday, so I'm going to provide the question.

The riddle went as follows:

The answer is 42ml
What's the question?

The question was how many ml of juice have I pushed through the BVC coil in my Kabuki. I'm now up to 45ml on the same coil and I'm finally beginning to taste a slight harshness. I'll change out the coil tonight, but it's mighty impressive to get over a week and day and go through that much juice in a Kabuki with a BVC. Yes it is!

 

[stillnotsmoking]

Ok, received my clear jwrap, 1.6 and 1.8 nautilus coils, and a Cisco spec 1.0 ohm coil. ...now just need that radius and kabuki!!

Sent from my SM-G900V using Tapatalk

 

[Freedom2Vape]

Although this post is not ProVape centric, it is very important for all vapers, so please humor me.

View attachment 501728

CASAA National Call to Action: Tell the White House to urge FDA to re-work the deeming regulations so that life-saving vapor products can remain on the market!

Thank you.

Done and shared via G+

 

[Peter_C]

Sorry, I was vaping at 9.5 to 10.0 watts.
I don't about opening a ticket, maybe the next charge will last?

I'd not only open a ticket ASAP, but would do nothing more with that device until ProVape replies. I vape all day at (currently) 9.8 watts (as in, Radius stays in my hand all day) and it never warms above body temp. With booast at one, battery drops two bars in a full day for me (two fills of the Kabuki).

 

[Zen~]

Nobody took my riddle challenge yesterday, so I'm going to provide the question.

The riddle went as follows:

The answer is 42ml
What's the question?

I was going to guess "What is the meaning of a lifetime supply of eLiquid at the vape lounge at the end of the universe?"

 

[rbrylawski]

I was going to guess "What is the meaning of a lifetime supply of eLiquid at the vape lounge at the end of the universe?"

And that would have been a highly creative guess. Yes it would have! But alas, it would not have been the right guess! You should be pretty darn tootin' proud of your baby Zen. It's remarkable. Yes it is!

 

[FringeChief68]

I figure some people have different ways of charging their Radius, I wanted to ask how and what you are using to charge and how long it takes to charge
Today I tried a 1A wall Adapter with a USB cable that came with the Wall Adapter.
Started the charge around 8am and I just checked it, (4:50pm) the battery icon is full but still has the lighting bolt on it
So I'm guessing the USB cable for some reason is only letting it charge at 0.5A instead of 1A
Or is the Radius designed to charge at lower Amps, maybe 500mAh?
How high of Amps does the Radius charge at?
Next charge I will try the Provape USB cable with the 1A wall Adapter.
If nothing changes I have another 1A and a 2A wall Adapter I can try.
All 3 of these and the USB cables are from other mods not phones, not sure if that matters.

 

[alongo]

Thanks, i changed the coil and its better, I think I will get used to it.

Sent from my SM-N920V using Tapatalk

Also turned it up to 12.5w. Wow

Sent from my SM-N920V using Tapatalk

 

[Zen~]

I figure some people have different ways of charging their Radius, I wanted to ask how and what you are using to charge and how long it takes to charge
Today I tried a 1A wall Adapter with a USB cable that came with the Wall Adapter.
Started the charge around 8am and I just checked it, (4:50pm) the battery icon is full but still has the lighting bolt on it
So I'm guessing the USB cable for some reason is only letting it charge at 0.5A instead of 1A
Or is the Radius designed to charge at lower Amps, maybe 500mAh?
How high of Amps does the Radius charge at?
Next charge I will try the Provape USB cable with the 1A wall Adapter.
If nothing changes I have another 1A and a 2A wall Adapter I can try.
All 3 of these and the USB cables are from other mods, not phones.

It can charge at UP TO 800MaH if the wall wart can sustain that rate.

 

[Freedom2Vape]

I figure some people have different ways of charging their Radius, I wanted to ask how and what you are using to charge and how long it takes to charge
Today I tried a 1A wall Adapter with a USB cable that came with the Wall Adapter.
Started the charge around 8am and I just checked it, (4:50pm) the battery icon is full but still has the lighting bolt on it
So I'm guessing the USB cable for some reason is only letting it charge at 0.5A instead of 1A
Or is the Radius designed to charge at lower Amps, maybe 500mAh?
How high of Amps does the Radius charge at?
Next charge I will try the Provape USB cable with the 1A wall Adapter.
If nothing changes I have another 1A and a 2A wall Adapter I can try.
All 3 of these and the USB cables are from other mods, not phones.

I believe that Vape360 said the Radius charges at 800mah provided the USB cable and charger support it.

ETA: Zen beat me to it.

 

[rbrylawski]

I figure some people have different ways of charging their Radius, I wanted to ask how and what you are using to charge and how long it takes to charge
Today I tried a 1A wall Adapter with a USB cable that came with the Wall Adapter.
Started the charge around 8am and I just checked it, (4:50pm) the battery icon is full but still has the lighting bolt on it
So I'm guessing the USB cable for some reason is only letting it charge at 0.5A instead of 1A
Or is the Radius designed to charge at lower Amps, maybe 500mAh?
How high of Amps does the Radius charge at?
Next charge I will try the Provape USB cable with the 1A wall Adapter.
If nothing changes I have another 1A and a 2A wall Adapter I can try.
All 3 of these and the USB cables are from other mods, not phones.

I hope Provape will chime in, but I believe as long as your Radius is plugged in, even if it is fully charged, the lightning bolt will show.

I charge my Radius while I sleep, and I use (I did buy another micro-usb cable to have one at the office and one at home), an iPhone brick on the wall to charge my Radius. I'm sure it charges pretty quickly, but it stays plugged in until I get up in the morning.

 

[FringeChief68]

It can charge at UP TO 800MaH if the wall wart can sustain that rate.

I believe that Vape360 said the Radius charges at 800mah provided the USB cable and charger support it.

ETA: Zen beat me to it.

Yea I remember that now, soon as I read that I remembered that being said
Working nights is starting to take it's toll on me

 

[FringeChief68]

I hope Provape will chime in, but I believe as long as your Radius is plugged in, even if it is fully charged, the lightning bolt will show.

I charge my Radius while I sleep, and I use (I did buy another micro-usb cable to have one at the office and one at home), but I use an iPhone brick on the wall to charge my Radius. I'm sure it charges pretty quickly, but it stays plugged in until I get up in the morning.

I just checked it and lighting bolt is gone and it is fully charged