OMG pursmoker jeez wthbbq!111

[Flitzanu]

yeah just kidding.

hey, i just wanted to wish you all the best in setting up your new home SOME DAY and may you have patience to deal with all the complaints about not answering your emails within 5 minutes.

oh, i wrote PS about my recent order...and got a reply within an hour.

just sayin.

speaking of, hurry up and get some new business cards made

 

[Curtis]

I agree, and have nothing but good things to say about Puresmoker.

I recently ordered 4 atomizers for my Penstyle. I ordered them on Friday, got them on Monday. Two of them were DOA so I sent them an email. I got my response yesterday from Joanna. They're sending out new atomizers, and I'm a happy vaper. Thanks Puresmoker.

Hang in there,

Circumstance is a beeyotch!

 

[Tumbleweed4829]

yeah just kidding.


oh, i wrote PS about my recent order...and got a reply within an hour.

Glad you did; I've been waiting 2 days for a response.

 

[GrimmGreen]

Glad you did; I've been waiting 2 days for a response.

yeah don't sweat it , i waited a week... and even then the only way i got a response was by making a thread in the forum

i'm not sure the method they are using , but some people seems to get a response right away , while other wait days and days....

 

[Pister]

I can only say good things about PS, I ordered on Tues. and got a response on Thursday that my order has shipped....IMO they have handled their relocation with great speed and service.
Thanks PureSmoker, keep up the good work...

 

[Flitzanu]

honestly i've never had a problem.

and no, this wasn't based on money or large quantity, i spent 30 bucks, not 300. so it wasn't preference based on "account" or anything.

my only tip was, i kept it short and sweet, and included the order# in the email topic and a brief description, and used the contact form ON THE PAGE, i didnt try to send a blind email to their address.

i've done that the past few times i've contacted them and had no problems.

 

[f7eleven]

Did anyone else read OMG as Zero mg, rather than Oh My God?

 

[gep]

honestly i've never had a problem.

...

my only tip was, i kept it short and sweet, and included the order# in the email topic and a brief description, and used the contact form ON THE PAGE, i didnt try to send a blind email to their address.

i've done that the past few times i've contacted them and had no problems.

I agree. I do this too and I think this helps them tremendously. They don't have to go back trying to find out which order was in question. It's much faster to pull up the order number.