Well I normally dont buy from the vendors who make a product like Phillip Morris. Got Vapes is more like the owner of the conveniece store and if I ask them when they expect a product back in they should not sound like its a hassle to take the time to tell me. I followed all their threads the day they released the Stallion and their were many people that asked when restock would be in. On a whole these messages were ignored. This is not the way customers should be treated. We all understand that Got Vapes is a retailer and are at the whim of wholesalers, shipping and customs. Just let us know whats hapeening and treat us with respect not with a statement that that you are taking the time from you busy day to answer a customer guestion.
Phoenix bottom coil sold out, new stock coming in? =(
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I don't understand your expectations. These are only two human beings. How can anyone expect them to get to every damn single new post all the time. I am fairly new to these large forums and I have a hell of a time just keeping up with what really interests me. Every time I see a post slapping them for not answering someone immediately it just irks me. Eventually they get to everything with what may or may not be the answer to satisfy you. I'm sure they would like to give the perfect 100% true response all the time, but it's just not possible. I think they are working their butts off most all the time and I for one appreciate it. Personally with all the pidly crap I see tossed their way I'm surprised they don't lash out. But they don't and I have never seen them treat anyone with intentional disrespect.
Have you every said anything that sounded great coming out but then after a minute you realized it could be perceived a different way that was not what you intended at all? Same thing happens in posts. Perception is everything and the thing is most all people have different perceptions. Just like I perceive this post to be sensible. You probably will not.
Well I went back and read his post again. Maybe I did mistake how he ment his first statement. By the way every one is assuming that I am waiting to order something from got vapes. The only thing I order from here on a regular basis is fluxies and I have 3 unoppened boxes of them at this time. I dont need anything at this time.
Not really I was following the threads like everyone else and the statement I thought he meant got me a litttle meeved. I have run a small business for 6 years and you always treat the customers with respect. I was just playing a Devils advocate for customers at that time. And a lot of customers were asking when something would be in and they were not informed when they would be.
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Jeez, you guys need to lighten up. Bad and Danno can't win for losing. If a product is not on the site on the estimated - operative word - day of arrival, I think it's pretty safe to assume the shipment didn't come in. I also think it's pretty safe to assume that if other factors were at play, we would know by now. Give them some credit and give them a break.
I work in logistics for a small trucking company. We handle import and export shipments for some very large and some mom and pop businesses. I can assure you when customs holds up a shipment, the last thing they care about is the effects it has on the company paying for the product or the final customer.
I have seen entire containers held by customs past the standard "free time" that is given to move off dock. After this time expires the container racks up a per day storage charge from $85.00 to $200.00 per day. After a week this charge usually doubles. Customs really don't care what they do to the business man or his customers.
I have seen entire containers held by customs past the standard "free time" that is given to move off dock. After this time expires the container racks up a per day storage charge from $85.00 to $200.00 per day. After a week this charge usually doubles. Customs really don't care what they do to the business man or his customers.
So is this being held at customs dock, or a dock that someone else owns and customs held the product for whatever reason. Forgive me if this sounds like a stupid question, I don't know much about how international shipping and receiving works.
I thought Badkolo was in NY to take care of these little Longshoreman problems. Bout time for something to fall off the truck, capish. 
I understand the frustration on both ends. For the customer, it's very difficult to dig through numerous threads looking for inventory information, and mostly not finding it. Might I suggest that when Bad or Danno update an item to "Out of Stock" that they add a "Projected Due-In" field. They could update it as new information came in and it would be easy for users to find?
I would be much less frustrated if I didn't have a 5 dollar credit for a botched order, that I cannot use the 5 dollar credit for, because the item I originally ordered is out of stock.
I'm pretty sure GotVapes is doing what they can, it's not like they can will their product into stock whenever they please, or like they are holding out on their customers (that would be pointlessly losing money).
I'm just frustrated at the situation, not the fact that it is anyone's fault.
Also, 4 out of 5 of the clearomizers in my second package are garbage, so I am now on my last Phoenix.
If GotVapes does not get them back into stock, I will be forced to order from DiscountVapers or VaporAlley or somewhere just to continue my habit. Which is unfortunate for me, due to the $5 store credit that I was given for a GotVapes mistake that I will be unable to use. And unfortunate for GotVapes, as I will be ordering several packages.
I would use that credit on different clearomizers, but I can't find any that there are not awful reviews of, or cost $6-7 a piece.
I'm pretty sure GotVapes is doing what they can, it's not like they can will their product into stock whenever they please, or like they are holding out on their customers (that would be pointlessly losing money).
I'm just frustrated at the situation, not the fact that it is anyone's fault.
Also, 4 out of 5 of the clearomizers in my second package are garbage, so I am now on my last Phoenix.
If GotVapes does not get them back into stock, I will be forced to order from DiscountVapers or VaporAlley or somewhere just to continue my habit. Which is unfortunate for me, due to the $5 store credit that I was given for a GotVapes mistake that I will be unable to use. And unfortunate for GotVapes, as I will be ordering several packages.
I would use that credit on different clearomizers, but I can't find any that there are not awful reviews of, or cost $6-7 a piece.
I was almost certain that a bill or something was passed that limited Customs from pulling this type of stunt all because the shipment is related to e cigs. I know early on U.S. Customs were notorious for holding up shipments related to electronic cigs/PV for months on end because those who greased the government's paws (Big Tobacco, FDA, American Heart Association, etc.) lobbied to make it so. In this regard customers can't fault GV; they are now being held hostage. I too have been itching for their shipment to come in so I can get replacement eGo bottom coils that were DOA. In danger of sounding like a broken record, give them a break and be patient please. Drama doesn't make the issue work it's way out, it only pisses patient people off!
I just wish that when you sign up for the notification button on their website that they actually send emails when items are back in stock. I realize they let people know on the ECF thread about stock first before any emails go out. While I appreciate it on one hand, I'm not on the forums all the time, instead I do check my emails frequently. I just feel a bit cheated that by the time I find out they restocked they're already sold out. Its not just with gotvapes, a lot of other websites do the same. I'm just saying why bother with the notification sign up if they're not going to notify you that way?
I do try to always do back in stock notifies the VERY first thing before we hit the forum...
I allways get a notification when they're back in stock - seems to work fine! Do you log in before you do the notification? It autoenters your information based on your account... good for the lazy too (that's why I do that.)
I just wish I knew if DOA replacements will be one of the first to be shipped out when they do come in. I sent the one I got back quite a bit ago, but never got a confirmation that they at least got it and know I still need one back. I know you guys got the package, if need be I could give my info just to confirm its status. Have any of you been in this situation with GV? If so how did it work out for you?
I have not ordered from gotvapes before and was very interested in these cartomizers - heard wonderful things about them and all that. I am also sort of selective about where I order so I try to do the best I can with researching a supplier before I buy from them. In that vein...
Could you clarify how this $5 credit deal came about? Did they offer to send you a prepaid return envelope along with the correct product you they charged your CC for so you could return the wrong product? Or was it your idea because you didn't want to wait? Who's idea was it? What all did they offer to do to correct the problem?
I'm curious because the way it looks to me, what you ended up with is paying full price for something you don't want now so you can pay 60% full price at some point in the future. (At the time this happened)
I'd like to hear both sides of this if you don't mind.
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