I have a question! The spring came out of my end cap for one of my 2.5 minis!
I have never put a spring back in and I can't get it back in so I could use some suggestions!
Luckily I have extra end caps till I can get this spring back in
I have never put a spring back in and I can't get it back in so I could use some suggestions!
Luckily I have extra end caps till I can get this spring back in
I have a question! The spring came out of my end cap for one of my 2.5 minis!
I have never put a spring back in and I can't get it back in so I could use some suggestions!
Luckily I have extra end caps till I can get this spring back in
They're a bit of a pain to get in. You have to press and turn clockwise. Use needle nose pliers to help get a grip on the spring.
Thanks! I'm gonna give that a try!
^^ that usually works, but I've had a couple that were stubborn and just wouldn't go, so I've used a small flat bladed srewdriver to work the wire into the hole. It was easier for me to do this while holding the spring with a hemostsat.
Does anyone know any tricks to getting the provape repair service guy to email us back?
I've taken to emailing him monthly, and getting no response in return.. This will be month three of getting ignored, and honestly at this point I'd hang up my hat and give up, but my low battery indicator is no longer working and I have a p3 that is only on v2 in the update region, and I'd like to get fully updated before he stops helping us..
Are there any tricks to getting a return email? I think two full months is really plenty of time..I'm hoping to make it stick this time, with this next email.
I've taken to emailing him monthly, and getting no response in return.. This will be month three of getting ignored, and honestly at this point I'd hang up my hat and give up, but my low battery indicator is no longer working and I have a p3 that is only on v2 in the update region, and I'd like to get fully updated before he stops helping us..
Are there any tricks to getting a return email? I think two full months is really plenty of time..I'm hoping to make it stick this time, with this next email.
Really? But I thought he was being paid to service our stuff til January 2018..
Do you think thats changed and we are just screwed?
Oh God I hope not!
Based on your experience it sounds like he's done with us. Maybe others had better luck??
Hmm.. if so I might start selling my provaris on eBay then, maybe just go to dicodes now.. if I can't even get an update and a small fix to get me through the long haul...
I just don't know. Darn it.
It's just a matter of time before our Provaris crap out and we can't get them repaired. ProVape will be but a memory.
Welp, let's hope that's a LONG time, Bronzed One. I have a sense that our 2.5s will outlive many, many other mods.
Opinonated, that sucks! I can't believe he's not answered in 3 months (2 months, whatevs). I think more than a week would be a long time to go without a response email.
It does indeed sound like he's done. WHATTA SHAME.
We were wondering the same, E. But as DPL said, if Canada Day didn't bring him out... dunno.
Ahhh, the good ol' daze.
Opinonated, that sucks! I can't believe he's not answered in 3 months (2 months, whatevs). I think more than a week would be a long time to go without a response email.
It does indeed sound like he's done. WHATTA SHAME.
We were wondering the same, E. But as DPL said, if Canada Day didn't bring him out... dunno.
Ahhh, the good ol' daze.
@Opinionated , sorry to hear that, thanks for sharing your experience though, and keep trying. I wish you luck in getting your devices serviced, maybe Bill's just swamped?
@Bronze, sad but true. There is a limited amount of spare parts that went to this guy, and when they are gone they are gone. Without product support, these devices are what they are, some will last for years and years, and some will be available on the secondary market, I suspect for a while going forward. But now, if and when they break, they are paperweights, just like the inexpensive mass produced products.
@Bronze, sad but true. There is a limited amount of spare parts that went to this guy, and when they are gone they are gone. Without product support, these devices are what they are, some will last for years and years, and some will be available on the secondary market, I suspect for a while going forward. But now, if and when they break, they are paperweights, just like the inexpensive mass produced products.
Ha ha, I got mine long after those daze were over, they come in pretty handy holding small parts when working inside the confines of a model airplane fuselage.Ahhh, the good ol' daze.
And nothing lasts forever. Not even Provaris. Their warranty record was very good on Provaris. Few warranty repairs. But they did have to repair them in time. Mine lasted 2 - 3 years before I had to send it in. Some people's mileage may vary but I have to believe if you go past three years of daily use on a new Provari you're on borrowed time. For those who have stock piled Provaris you're in good shape. While I have a few I never hoarded them like I see some do. I figger with technological advances they'll go obsolete before they go bellyup. Of course Deeming makes everything a jump ball.
I've sent a few Provari in for repairs, and it all went pretty smoothly. The last time was in May and Bill said he was pretty busy and it might take a while depending on what I needed. He still turned them around pretty quickly. I usually emailed him on a Friday and heard back after the weekend.
In my first emails, I told him what Provari I had and the issues it was having. He would email back with his service form and instructions for shipping back to him for repairs.
If you just need a software update, he should be able to do that. Parts might be getting scarce. What software is on your P3? Ver 41 is the last update. The "v2" is confusing to me. Is this the same mod that is having problems with the low battery indicator? If you are needing parts, he may start running out of some things and not able to fix them.
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