Part of the problem I have dealing with them is that they always respond to emails after I go to bed and by the time I see it and respond then I have to wait another day for a response. Two of the missing items were back order now so I had to choose a different color on one tank and picked .4 coils instead of .3 that I had ordered. Really not happy with the whole situation. I needed a couple new Xros kits for work so after this debacle I just ordered them from ecigmafia and had them in a few days. They claim that they shipped everything the first time. I think whoever they send them to in the states for reshipping opened it and stole the items. If customs got it then they would have taken the whole package.You would think that BECAUSE you've done so many reviews for them, they would take better care of YOUR orders. My order is awaiting shipping now....for how long, who knows?
I hope you get ALL that you originally ordered.