Hey folks,
Just want to add my take on e-cigs.co.uk to this thread.
Bought my first ecig, a DSE901B from them 6th October. The package arrived right on time. There was a slight problem, a cable was missing (the box was there, but empty) and a few of the cartridges I was expecting (5 of the 10 free carts offer) were also missing. I Mentioned this on their website support form and got a prompt response. The missing items arrived the next day.
As for their juices, I've now bought 10ml Like Smoke, 10ml Roast smoke, 15ml 555 (actually only ordered 10ml!), 15ml Cherry and 15ml Coffee. As I'm sure many have found, some of the flavours weren't quite what I hoped they would be but even my least favorite I've grown accustomed to. 555 is my favorite day to day smoke so far. Roast smoke I found a bit strong flavoured at first, Like smoke is somewhere in between 555 and Roast smoke and is a close second for day to day smoking. Cherry is a subtle but pleasant flavour. Coffee was a bit dissapointing at first, I think I had imagined a nice dark strong coffee flavour, but of course the reality is much sweeter (if you like suggery coffee you might be fine!). I'm am liking it as a mixer though, it goes quite well mixed with cherry or Roast Smoke
I've also ordered one spare atomiser from them and glad to say both my atomisers are still working well (I tend to use one for daytime vaping and the other for sweeter flavours in the evening).
3 days ago I ordered a spare battery along with the coffee flavour (one of the originals died, but that gave me an excuse to make a USB cable so I hadn't asked for a replacement). My new battery arrived and although it worked, had a very heavy draw that made it rather impractical for general use. Yesterday I sent a support note about this, and today a new battery arrived, plus a pre-paid envelope for returning the dodgy one.
When little things such as these mostly outside of the distributors control go wrong, it at least gives you the chance to test their customer service, and I certainly couldn't have hoped for any better. They are prompt to reply, polite, helpful, and the problems get solved fast.
So, e-cigs.co.uk, you get a big

from me
